Eric Defalco | Page 39

Eric DeFalco and Victor Dacosta Erick did an excellent job explaining what had to be done to my car. He also was very informative as to what should be done. He was very helpful to m Erick did an excellent job explaining what had to be done to my car. He also was very informative as to what should be done. He was very helpful to me with the paper work and showed me all I needed to know. Erick was also very patient with all my questions. He is a credit to Tasca Service Departmnet. Thank you Erick! Victor is alwas great and explains all I needed to know about getting another car. He is very helpful and pleasant. Victor is also a credit to Tasca. Kevin was a great help explaining and helping me understand what I had to sign and explained what I was signing. He also is a credit to Tasca. More

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Excellent Great customer service! Online scheduling was easy. A bit confusing as to where I was supposed to drop my car off though. Summary of services performe Great customer service! Online scheduling was easy. A bit confusing as to where I was supposed to drop my car off though. Summary of services performed should match Mazda maintenance checklist for easy comparison. More

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Usual good service Technicians are knowledgeable, experienced and friendly. Good to their word. Service was performed promptly. Vehicle was ready when promised. Shuttle Technicians are knowledgeable, experienced and friendly. Good to their word. Service was performed promptly. Vehicle was ready when promised. Shuttle service was appreciated. I'm a satisfied customer. More

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Quick Lane Service Eric in Quick Lane consistently offers excellent customer service. I know that my vechicle will be serviced correctly with no unnecessary repairs. I t Eric in Quick Lane consistently offers excellent customer service. I know that my vechicle will be serviced correctly with no unnecessary repairs. I trust the work that is being done. More

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Great service Service was completed on time with all issues resolved. All repairs were fully explained. Any alternative actions were discussed and implemented. This Service was completed on time with all issues resolved. All repairs were fully explained. Any alternative actions were discussed and implemented. This helped me to save on costs. Great job More

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My opinion of service, personnel handling of service Oil change, tire rotation, and check out for problems. Replaced spark plugs. They over due to be replaced. As a customer I have been happy every ti Oil change, tire rotation, and check out for problems. Replaced spark plugs. They over due to be replaced. As a customer I have been happy every time have been there. More

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Oil change Great service done in a timely and professional manner. I went to the fast lane and they were great. Service completed and the car was clean and shiny Great service done in a timely and professional manner. I went to the fast lane and they were great. Service completed and the car was clean and shiny!! More

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Quick Lane Experience We are long time customers. Your employees are always helpful and accommodating. When I was having trouble working the service into my schedule with We are long time customers. Your employees are always helpful and accommodating. When I was having trouble working the service into my schedule without a long wait, Eric told me to come in at 7:00 the next day, which I did. Thanks to him, I was out in an hour. Thank you. More

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It was great I was serviced in a timely fashion and I want nothing more or less. I wasn't given a life story, or trying to be engaged into a potential relationship I was serviced in a timely fashion and I want nothing more or less. I wasn't given a life story, or trying to be engaged into a potential relationship. It was all straight to the point and I love it. More

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Service Customer Service and the Service was good. Would have given 5 stars except for 2 things. 1. My TPM was not reset after tire rotation 2. Multiple Customer Service and the Service was good. Would have given 5 stars except for 2 things. 1. My TPM was not reset after tire rotation 2. Multiple calls to service dept went unanswered. But I was taken care of once I was emailed regarding my visit and was able to respond letting them know of the TPM light being on. My overall impression is that most everyone goes out of their way to help. More

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