491 Reviews
Write a Review491 Reviews of Eric Defalco
July 13, 2017
Had car diagnosed and fixed within 4 hours. My car was towed in on Monday night. Tuesday was 4th of July. Wednesday morning before 11:00 AM I got the call my car was fixed and ready. When I a My car was towed in on Monday night. Tuesday was 4th of July. Wednesday morning before 11:00 AM I got the call my car was fixed and ready. When I arrived to pick it up, I found my car had been washed and cleaned. What a nice treat. Last repair was done at another dealership and it took them almost 2 weeks after my car was towed in to even get it in their garage then another 1-2 weeks to fix it. I know who my new dealerships be. TASCA ROCKS. More
July 11, 2017
Service on a recall product Two years ago we received a letter about a recall on our dashboard. I visited my original dealership on numerous occasions and they kept giving me the Two years ago we received a letter about a recall on our dashboard. I visited my original dealership on numerous occasions and they kept giving me the run-around. After receiving another letter, I decided to visit a different dealership and they were fantastic! They ordered the part and within 2 weeks, we were back in to have the recalled part fixed. Their service is amazing and they are so helpful! I will definitely be coming back here for any issues I have. More
July 11, 2017
Completely satisfied The service was completed within the estimated time and was fully explained. My car was brought to me to ease my access. Further assistance was offere The service was completed within the estimated time and was fully explained. My car was brought to me to ease my access. Further assistance was offered. More
July 09, 2017
Great Service Eric was excellent everything was as promised. His follow up and attention to detail was great. He helped me with both of my cars! Thank you! Eric was excellent everything was as promised. His follow up and attention to detail was great. He helped me with both of my cars! Thank you! More
July 07, 2017
terrific service experience Solid explanations and advice from Eric D. Timely and truthful review of my request and questions coupled with a great sense of humor made the service Solid explanations and advice from Eric D. Timely and truthful review of my request and questions coupled with a great sense of humor made the service experience a terrific time well spent More
July 03, 2017
Pre Holiday service Came in for a 105,000. Busy day due to upcoming holiday but the hours went by quick and my car was ready before the end of the day. Came in for a 105,000. Busy day due to upcoming holiday but the hours went by quick and my car was ready before the end of the day. More
July 02, 2017
Good quick major servicing. Helpful service rep. I had more service done than I had planned on but it was all necessary. The Rep, Eric, told me what additional things I should get done. No pressure I had more service done than I had planned on but it was all necessary. The Rep, Eric, told me what additional things I should get done. No pressure. I agreed the additional work should get done during this appointment. Work was completed in a timely manner. I was satisfied with what was done. More
June 30, 2017
Excellent work, excellent customer service and attitude Clearly, this dealership concentrates on polite, timely and helpful accommodation of its service customers. The staff is knowledgeable and makes good Clearly, this dealership concentrates on polite, timely and helpful accommodation of its service customers. The staff is knowledgeable and makes good suggestions. I cannot think of a better dealership to take my vehicle to for service. More
June 30, 2017
Service Dept Went to fast lane for routine required service on my mustang. In addition Inspection revealed air pressure loss in two rear tires. Employees under Eri Went to fast lane for routine required service on my mustang. In addition Inspection revealed air pressure loss in two rear tires. Employees under Eric's supervision provide excellent service and guidance. Eric also assisted me with after market warranty claim. Many thanks More
June 29, 2017
State inspection It was quick and easy to bring my minivan in, Eric explained options and price. Any further issues were diagnosed quickly and I was called with a quot It was quick and easy to bring my minivan in, Eric explained options and price. Any further issues were diagnosed quickly and I was called with a quote. They went ahead and the work was done quickly. More