491 Reviews
Write a Review491 Reviews of Eric Defalco
January 22, 2017
Ford Focus Oil Change(The Works) Eric in QuickLane was most helpful especially when there was an issue with getting our rebate for "The Works". And he did not seem at all annoyed wit Eric in QuickLane was most helpful especially when there was an issue with getting our rebate for "The Works". And he did not seem at all annoyed with my request for help even though he was very busy.Thank you. More
Other Employees Tagged: Service manager in main area of service was helpful making our wait enjoyable - do not know his name.
January 21, 2017
Great experience!!!! I had such a great experience dealing with Michael Huling in leasing my 2017 MKC!!! He made the process so easy! I would definitely recommend Michael I had such a great experience dealing with Michael Huling in leasing my 2017 MKC!!! He made the process so easy! I would definitely recommend Michael to family and friends!!! More
Other Employees Tagged: Eva Bickford, Michael Huling
January 18, 2017
Competent service As always, after a discussion about my cars current condition and awareness of what services are needed at the moment with an eye to my budgetary need As always, after a discussion about my cars current condition and awareness of what services are needed at the moment with an eye to my budgetary needs, I remain convinced that Eric and TASCA understand my particular requirements. While I recognize that TASCA is in business to earn a profit, I am certain that I have received ample value for my money. More
January 16, 2017
Pleasant and informative I was provided with the necessary information to make a decision on what/why certain things needed to be included in my oil change. No pressure .. j I was provided with the necessary information to make a decision on what/why certain things needed to be included in my oil change. No pressure .. just information to make my own decision. More
January 15, 2017
I brought my car in for an oil change and tire rotation with a coupon. Eric Defalco told me that it would be better if I used a different deal from the one on the coupon because I had been using that one. I with a coupon. Eric Defalco told me that it would be better if I used a different deal from the one on the coupon because I had been using that one. I was beyond pleased with my informative experience More
January 15, 2017
Three hour oil change I went in on a Saturday morning for a oil change for my 2010 Ford fusion. The wait was there and a half hours long. I'm a patient person so I waited. I went in on a Saturday morning for a oil change for my 2010 Ford fusion. The wait was there and a half hours long. I'm a patient person so I waited. More
January 15, 2017
Alignment Accurate estimate of time and cost for requested service, complete and cordial explanation of issues . I will go back to this dealership as needed for Accurate estimate of time and cost for requested service, complete and cordial explanation of issues . I will go back to this dealership as needed for service More
January 14, 2017
New tires Ronnie ordered my tires a few days before. Eddy kept me informed throughout the day. Car was ready earlier than promised. The gentleman at the door wa Ronnie ordered my tires a few days before. Eddy kept me informed throughout the day. Car was ready earlier than promised. The gentleman at the door was a ray of sunshine. What a delight! All that and a free loner too! More
January 14, 2017
Knowledgeable I was greated with pleasant people in a timely manor. The serviceman was very knowledgeable about my car's needs, and was willing to answer all my que I was greated with pleasant people in a timely manor. The serviceman was very knowledgeable about my car's needs, and was willing to answer all my questions. He gave me a call when my car was ready. More
Other Employees Tagged: clerk named Jennifer
January 12, 2017
oil change The stupid light went off in my car to tell me that I needed an oil change. I think it was set for 3000 miles, but if I remember they said you could The stupid light went off in my car to tell me that I needed an oil change. I think it was set for 3000 miles, but if I remember they said you could go until 5000 miles. So, I will have to look into it. More