"Drove two hours to purchase the wife a new X5 with the..."
Drove two hours to purchase the wife a new X5 with the options and color she wanted. Worked with the sales rep Jonathan Kumar, and was listed as the BMW Genius, and he was just that. Walked through all the features of the car, took care of a lot of the paperwork before hand, answered ALL the questions we had, and was patient. The dealership was extremely accommodating, helped with our two kids and showed them where to hang out and offered them snacks and drinks while we finalized everything. John spent time showing my son the M cars in the show room, and couldn't have been any nicer. Our finance guru had us laughing and answered the few questions we had. The dealership treated us as if we have bought 50 cars from them, even though it was our first. I am beyond happy with the car, and beyond happy with the service we received. My next BMW will be bought from them.
"Impressed is an understatement! Emily Blose created an..."
- Victoria D
Impressed is an understatement! Emily Blose created an absolute first class experience. From start to finish, I felt that my voice was heard and needs were understood. The BMW Store creates a boutique consultative feel that leaves you knowing you made an excellent decision. Eric in finance was also an amazing resource and made sure I understood all my options (the most seamless finance experience I’ve experienced to date). Susan was informative and intuitive and addressed every concern. I couldn’t be happier with my experience and decision. I truly feel as though The BMW Store is a family. Louis Velazquez made I was connected to a fabulous team of people.
"Hi,The purchase & delivery of my new X3 couldn’t have..."
- BMW CUSTOMER
The purchase & delivery of my new X3 couldn’t have been any better. I got so lucky to have my perfect build come in 2 days later on a truck! Paul Kolleck was awesome as was his colleague Susan Ward that showed me all the features of the X3. Thanks BMW Store team for getting me back to the BMW family!
"Great experience. Paul Kolleck and Susan Ward could not..."
Great experience. Paul Kolleck and Susan Ward could not have made the process easier. Went in for a pre-lease inspection and left with a new car.
"Very good experience all around. Jonathan was friendly,..."
Very good experience all around. Jonathan was friendly, helpful, and patient. I was looking for a smaller SUV with all the bells and whistles. The X3 was the most comfortable of the 10 brands I drove that week and Jonathan was just the guy to point out all the technical details of the features as we ran the test drive. Susan followed up with an individualized detailed introduction to the specific car when I returned for the purchase. Jonathan has also followed up and answered several questions after the sale. Thank you for helping to make this an easy decision.
"Jonathan Kumar was my salesman! I would definitely..."
Jonathan Kumar was my salesman! I would definitely recommend him. He made my buying experience so easy! He was extremely knowledgeable and helpful throughout the process!
"Paul Kolleck and Susan Ward made this experience truly..."
- Don Marthey
Paul Kolleck and Susan Ward made this experience truly special. They covered all bases fully, and even allowed me a loner care while waiting for my car to be built and delivered. Thank you so much Paul and Susan!
"Outstanding group of folks at the BMW store. Starting..."
Outstanding group of folks at the BMW store. Starting with a great product of course, and they work together as a team. They made sure we got the best possible deal. No pressure, good advice on selections, and financing was a breeze. Everyone we dealt with there, including especially the service department, have been similarly expert and professional. Special shout out to Paul Kolleck, Susan Ward, Ric Koresky and Eric Fender.
"The dealership lives up to everything you would expect..."
- Rich H
The dealership lives up to everything you would expect from a BMW product. Our Client Advisor, Emily Blose, was outstanding throughout the entire ordering process, kept us up to date on our vehicle status, and has excelled throughout the car delivery and even after we took delivery.
Highly recommend the dealership and Emily!
"Rodney in service has always been a pleasure to work..."
Rodney in service has always been a pleasure to work with.
Jonathan Kumar was a first time for me. I think he did a commendable job for a young salesperson.
In all, everyone was very helpful.