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Eric Fernandez Cervantes
Eric Fernandez Cervantes at Mazda of Elk Grove

Eric Fernandez Cervantes | Page 12

Internet Sales Manager (Hablo español)

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.9
421 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.9

421 Reviews

Write a Review

421 Reviews of Eric Fernandez Cervantes

December 10, 2024

Dealership Rating
Employee Rating

Eric was a great salesman. We love our new CX-90! Aloso looking forward to all the future free carwashes too More

by Barrett_jg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaik Willmon

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Dec 19, 2024

Mazda of Elk Grove responded

Barrett, We are so glad that you're loving your new CX-90, what a great choice! We are so happy that Eric was able to give you 5-star service. Thank you for taking the time to share your experience with us, we look forward to a long-lasting relationship!

November 30, 2024

Dealership Rating
Employee Rating

Very very good! The guy who helped me buy the car, the manager, and everyone in the store are all very good! More

by JIANZHEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Mejia, Garrett Oxnaes, Jaik Willmon

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Dec 02, 2024

Mazda of Elk Grove responded

Thank you for the kind words! We are so happy to hear that you had a wonderful experience with our team members. We truly love to treat our clients like family and we're so glad you were no exception. We look forward to a long-lasting relationship!

October 23, 2024

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Employee Rating

I recently had the pleasure of working with Angie at Mazda to purchase a new car and I couldn't be happier with the experience. She was incredibly knowledgeable, patient, and helpful throughout the enti More

by Juan Carlo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angie Gonzalez

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Oct 24, 2024

Mazda of Elk Grove responded

Juan, Thank you so much for taking the time to share your amazing experience with Angie! We are so glad to hear that she ensured your experience was seamless and enjoyable. We appreciate the kind words and recommendation and wish you many happy miles ahead!

September 29, 2024

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Employee Rating

I was pleasantly surprised with the ease of my test drives and subsequent purchase. Eric was a great help with getting the best deal for us. I also appreciate the lack of intrusive calls and messages More

by RomanSpk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaik Willmon

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Sep 30, 2024

Mazda of Elk Grove responded

Roman, Thank you for your kind review! We're so glad to hear that your test drives and purchase experience were smooth and hassle-free. Eric takes pride in helping customers find the best deals, and we’re thrilled he was able to assist you. We also understand how important it is to respect your time, so we appreciate your feedback on our communication approach. Enjoy your new vehicle, and thank you for choosing us!

September 28, 2024

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Employee Rating

Everyone was very nice and helpful. Had a great experience. Easy to buy the car. More

by atik7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaik Willmon

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Sep 30, 2024

Mazda of Elk Grove responded

Thank you for the 5-star review! We are so glad to know your experience with us was seamless and enjoyable. We appreciate your business and look forward to a long-lasting relationship!

September 28, 2024

Dealership Rating
Employee Rating

The dealership is clean and client friendly. The staff greet you as soon as you walk in. Eric Fernandez Cervantes was very helpful and professional. He made upgrading from a CX-9 to the CX-90 More

by Schatman1908
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs , David Bayan

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Sep 30, 2024

Mazda of Elk Grove responded

Thank you for sharing your experience! We're glad to hear that you found the dealership clean and welcoming, and that Eric, Shay, and David made your upgrade from the CX-9 to the CX-90 a pleasant one. Providing helpful and professional service is what we strive for, and it's great to know our team delivered. Enjoy your new CX-90, and thank you for choosing us for your upgrade!

September 18, 2024

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Employee Rating

Very good customer service and all around enjoyed my experience with Eric and the team at Mazda More

by reyesvictor2149
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaik Willmon

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Sep 18, 2024

Mazda of Elk Grove responded

Victor, Thank you for taking the time to share your amazing experience with us! We are so glad you had a great experience with Eric and the rest of our team. We take pride in taking amazing care of our clients, and we're happy to know you were no exception. We appreciate your kind words and look forward to a long-lasting relationship!

September 10, 2024

Dealership Rating
Employee Rating

Eric was so helpful, patient, and informative. Not pushy at all, like other salesman. Thanks, Eric! We love you new car. More

by sable.deguzman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shay Briggs , John Candelaria, Jaik Willmon

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Sep 11, 2024

Mazda of Elk Grove responded

Sable, Thank you so much for taking the time to share your positive experience with Eric! We are so glad he was so personable and helpful throughout this process. We really do love to ensure our clients are always comfortable during this experience. We appreciate your kind words and wish you many happy miles ahead!

August 31, 2024

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Employee Rating

Best experience for first time buyer, just got a nice car today and I really like it More

by Diego
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Gonzalez , David Bayan

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Sep 03, 2024

Mazda of Elk Grove responded

Diego, Thank you for choosing us for your first car purchase! We're thrilled to hear that you had a great experience and love your new car. It was our pleasure to assist you, and we’re glad we could make your first car-buying experience a positive one. If you have any questions or need anything in the future, don't hesitate to reach out. Enjoy every moment with your new car, and welcome to the Mazda family!

August 30, 2024

Dealership Rating
Employee Rating

Good experience at this dealership and Eric was easy to work with and explained all the functionality of the vehicle I purchased. More

by Televators
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 03, 2024

Mazda of Elk Grove responded

Thank you so much for your positive review! We are so glad you had a great experience with Eric. He really is amazing and we're so fortunate to have him on our team. We appreciate your business and wish you many happy miles ahead!

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