Eric Fernandez Cervantes
Eric Fernandez Cervantes at Mazda of Elk Grove

Eric Fernandez Cervantes | Page 31

Internet Sales Manager (Hablo español)

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

Contact Me
4.9
432 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

7 yrs

Languages Spoken

English English

Spanish Spanish

4.9

432 Reviews

Write a Review

432 Reviews of Eric Fernandez Cervantes

July 24, 2022

Dealership Rating
Employee Rating

The dealership has great and knowledgeable staff. Really appreciate their willingness to help me get into the right vehicle when I was coming from quite a ways away. More

by Ricky O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Mazda of Elk Grove responded

Ricky, Thank you for sharing your 5-star review with us! We are so glad our team was able to help you find just the right vehicle for you. We truly appreciate you and your business. Wishing you many happy miles and look forward to a long-lasting relationship!

July 20, 2022

Dealership Rating
Employee Rating

Outstanding service, no pressure salesmanship ,was understanding of our needs and explained things completely ,would recommend to my friends More

by rickortega1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor Schacher

Jul 20, 2022

Mazda of Elk Grove responded

Rick, Thank you for taking the time to share your 5-star review with us! We are so glad that you had a positive experience working with our team. We just love working hard to give our clients the best service! We look forward to a long-lasting relationship!

July 19, 2022

Dealership Rating
Employee Rating

Eric was respectful and very professional. He was very helpful, informative, considerate and patient with us when we purchased our CX-5. More

by L. Muñoz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2022

Mazda of Elk Grove responded

Thank you for sharing your 5-star review! Congratulations on your new Mazda CX-5. We are so glad to hear that you had such a positive experience working with Eric! We look forward to a long-lasting relationship!

July 19, 2022

Dealership Rating
Employee Rating

Eric was extremely helpful when it came to purchasing my first car! The dealership was able to work with me to get my monthly payments down to the price I needed/wanted! I would recommend going here to anyo More

by Kaylah
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HESAM GHAFFARI

Jul 19, 2022

Mazda of Elk Grove responded

Kaylah, Thank you so much for your 5-star review! We are so glad Eric was able to help you with the purchase of your first car! We love making car buying simple for all of our clients. We look forward to seeing you in a few months for your first included oil change. We look forward to a long-lasting relationship!

July 18, 2022

Dealership Rating
Employee Rating

Eric was super helpful and was extremely patient with me. He provided excellent service and as a first time buyer over the internet he made it easy and comfortable. Thank You Eric! More

by Mgflores
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor Schacher

Jul 19, 2022

Mazda of Elk Grove responded

Thank you for sharing your 5-star review! We are so glad that you had such a positive working with Eric. We love making car buying simple for all of our clients both in person and online. We look forward to being here for all of your Mazda needs!

July 13, 2022

Dealership Rating
Employee Rating

Eric was prompt and very helpful through out the car buying experience. It’s a good dealership where there was no markup on prices and still much better experience. More

by pradeep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2022

Mazda of Elk Grove responded

Thank you so much for sharing your 5-star review! We are so glad you had a positive experience with Eric. We just love working hard to get all our clients the best deals. We look forward to a long-lasting relationship. Happy motoring!

July 12, 2022

Dealership Rating
Employee Rating

This dealership is one of the only ones that aren't marking prices up. I was able to purchase my car close to msrp price without having to go back and forth. More

by Grace
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HESAM GHAFFARI, Jon Murphy

Jul 13, 2022

Mazda of Elk Grove responded

Grace, Thank you for sharing your 5-star review with us. We just love working hard to get all our customers the best deals. We look forward to a long-lasting relationship!

July 05, 2022

Dealership Rating
Employee Rating

Eric was helpful from the day I made an inquiry about my vehicle all the way through delivery. I can’t thank him enough for everything he’s done to make this purchase seamless for me. He was very responsive More

by NicholeHuerta
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janice Feliciano, HESAM GHAFFARI

Jul 06, 2022

Mazda of Elk Grove responded

Nichole, Thank you for taking the time to share you 5-star review with us. We are so glad to hear about your positive experience with Eric. We look forward to being here for all your Mazda needs!

June 28, 2022

Dealership Rating
Employee Rating

Eric was amazing! He made the process of getting my car feel so seamless. I appreciated all of his effort - he was personable as well! More

by Cocos
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HESAM GHAFFARI, Jaik Willmon

Jun 29, 2022

Mazda of Elk Grove responded

Thank you so much for sharing your 5-star review! We are so happy Eric was able to provide you with a smooth and seamless experience. We look forward to a long-lasting relationship.

June 25, 2022

Dealership Rating
Employee Rating

I looked online prior to going in Person. Eric was very responsive and answered all of my questions. He was very flexible in meeting with me, and helped me find the perfect vehicle for my nee More

by nicholealvarez916
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor Schacher

Jun 27, 2022

Mazda of Elk Grove responded

Nichole, Thank you for sharing your 5-star review! Congratulations on your new vehicle. We are so glad to hear you had such a positive experience with Eric and you were able to find just the right car for your needs. We look forward to seeing you in a few months for your first included oil change!

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