Eric Francke | Page 40

Fantastic From the moment I walked in the door everyone was so friendly and willing to help. The dealership was clean, sunny and everyone was smiling. No press From the moment I walked in the door everyone was so friendly and willing to help. The dealership was clean, sunny and everyone was smiling. No pressure just an eagerness to help me to purchase the car I wanted. I went to five other dealerships and chose Toyota of Braintree and am so glad I did. Everyone I dealt with took time and did not rush me so I could make the best decision. I did and I would recommend this dealership and al; of them to anyone who is looking to purchase a car. Also, my mechanic said this is the best car to purchase. Thanks to everyone. More

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It was an awesome experience! Buying a car is really tiresome and stressful. Being in and out of several other dealers had left me with almost no energy, especially since I have t Buying a car is really tiresome and stressful. Being in and out of several other dealers had left me with almost no energy, especially since I have to trade in my old car. But coming in to Toyota Braintree was a completely different and positive experience! Everyone was so accommodating, polite and friendly. I would definitely recommend them to all my friends! Thank you so much Erwin, Don, and the whole team! More

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Fantastic 3rd experience!! I had a smooth and seamless transition from my first leased RAV4 to my second one working with Fred and Ian. Fred was fantastic and explained every I had a smooth and seamless transition from my first leased RAV4 to my second one working with Fred and Ian. Fred was fantastic and explained everything to me and felt very informed and no pressure the entire way! The paperwork with Ian was painless. See you all in 3 years! More

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The service department is top-notch! The service department at Toyota Braintree is top-notch! My 2008 Rav4 had a steering wheel spiral cable recall repair at the end of 2014. The repai The service department at Toyota Braintree is top-notch! My 2008 Rav4 had a steering wheel spiral cable recall repair at the end of 2014. The repair went well except that the snapping mechanism of the steering shaft column covers was damaged when technician put them back due to the nature of plastic part. After I reported the issue to the service department, both Ken Roadriques and Brian Mannering responded to my email and assured me that they will stand behind their service. Brian ordered the new shaft column covers and notified me in mid January. I was not able to make the trip due to the severe weather and the work until yesterday. I met with Brian and discussed with him about this matter as well as the concerns on the squeaking belt noise from the pulley developed during the extreme weather in the past 2 months. Brian was patient to listen to me and is knowledgeable to diagnose the problems. My experience with him was very pleasant. Brian makes repair recommendations based on the actual need rather than trying to promote the sales of the services. If you take your car to Braintree Toyota for services, I recommend asking for Brian Mannering who is one of the best mechanical engineers there. More

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Great Experience--Nicest people, Easy to work with From the first moment I contacted the dealership, everything was perfect! Best experience I have ever had! Matt Bruce and Ian Merrill made my day! From the first moment I contacted the dealership, everything was perfect! Best experience I have ever had! Matt Bruce and Ian Merrill made my day! More

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Won't Go Anywhere Else This was my husband and my, first time buying a new car. We were so nervous based on prior experiences when we tried to go Car Shopping. I looked up t This was my husband and my, first time buying a new car. We were so nervous based on prior experiences when we tried to go Car Shopping. I looked up the reviews on Toyota of Braintree before going in, and they looked great! When we went in we were so surprised. The car buying experience was so easy! Nobody was "pushy" at all like at other car dealers, they treated us like family. We were so pleased with Bob Wilfand and Toyota of Braintree, we wont go anywhere else ever again! I already started telling friends on how great this place. No wonder they are #1. More

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Great Experience! This is the 4th car we have purchased with Toyota of Braintree, used in Weymouth. Car shopping as everybody knows is not easy ! The day we walked in t This is the 4th car we have purchased with Toyota of Braintree, used in Weymouth. Car shopping as everybody knows is not easy ! The day we walked in to Toyota we were greeted with warm friendly smiles from everybody. Erwin Amboy who worked with us patiently,answered our question with competence and honesty, greatly helped us to decide between leasing,buying used or new or what was based on our needs. We told him what our budget was . Erwin with his manager Brian Mcgrath and Eric Franke all helped us purchased our car within our budget. Erwin did everything in a timely manner and we never felt that we were pushed into buying something that we never really wanted. Toyota of Braintree is the place to go!!! More

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yesterday was my birthday matt smith did an awsome job.he went the extra mile to help everyone. kevin chicoine had everybody singing happy birthday, because yesterday was my b matt smith did an awsome job.he went the extra mile to help everyone. kevin chicoine had everybody singing happy birthday, because yesterday was my birthday. More

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Friendly group that was helpful in getting the deal done I came in on a used Toyota Highlander that they had just marked down in price to well below book value. I had been looking around for a few weeks and I came in on a used Toyota Highlander that they had just marked down in price to well below book value. I had been looking around for a few weeks and knew that it was a great car at a great price. I called them up and asked them if I could put down a deposit over the phone to make sure it did not get away. I had some circumstances that made it hard for my wife to get in to see the car, so after I officially gave them a deposit on the car, they let me take it home overnight so that she could see it and I could come back and close the deal the next day. I came back and we got everything wrapped up within a couple of hours. If I was wavering at all or wanted to negotiate more, the deal might have felt a little high pressure, but I wanted to get it done, so it just felt easy. Also, I am not one for warranties, but they offer a $0 deductible Toyota warranty good at any Toyota dealership that was attractive and seems comprehensive. It could still turn out to be a waste of money, but seemed like a good deal at the time. More

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Easy going transaction with zero pressure! Our sales man Vic was outstanding, very respectful, and very helpful. Made our visit a delight. Thanks Vic! This dealer is very lucky to have you Our sales man Vic was outstanding, very respectful, and very helpful. Made our visit a delight. Thanks Vic! This dealer is very lucky to have you. More

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