Eric Francke | Page 41
Internet Sales Manager
Tufankjian Toyota of Braintree
210 Union Street
Braintree, MA 02184
Eric Francke started in the Auto business right out of college, and has spent the last 30 years in a number of different roles, focusing on synergy between technology and customer service. As the Internet Sales Manager at Toyota Braintree, he lives by the principle that consumers are looking for clear and concise information on product availability, features, and price, without the ambiguity that other dealers may employ. Since coming to Toyota of Braintree, Toyota of Braintree has consistently been one of the highest rates Toyota dealerships in the country, as well as winning the Dealerrater Toyota dealer of the year award multiple times. Eric was the first DealerRater Certified salesperson for Toyota in the state.
Read more516 Reviews
Write a Review516 Reviews of Eric Francke
August 01, 2014
What a great experience! Buying a car is something I have always dreaded but not anymore since finding Tufankjian! We had a great experience and highly recommend it to anyone! Buying a car is something I have always dreaded but not anymore since finding Tufankjian! We had a great experience and highly recommend it to anyone! We were so fortunate to have Fred Zeiba as our sales associate, he was knowledgeable, thorough and most importantly; honest and sincere. He truly is a gem! Speaking of honest and sincere it would be hard to find someone better than Brian McGrath. Tufankjian is lucky to have both of them. Bill Detellis the "accessories man" was so personable and kind, qualities not so easy to find anymore. IBob Keough made sure all went well and that we were completely informed about everything , what a breath of fresh air the whole experience was!!! We can't say enough about Tufankjian and plan on being a repeat customer for years to come! E &.J More
Other Employees Tagged: Fred Zeiba , Bill Detellis, Bob Keough, Brian Mcgrath, Kenny Tempro
July 18, 2014
Happy with purchase Pleased with purchase and found Erwin to be fair and easy to work with. No complaints at this time and glad we bought our car here. Pleased with purchase and found Erwin to be fair and easy to work with. No complaints at this time and glad we bought our car here. More
Other Employees Tagged: Erwin Amboy, Mark McElroy
July 02, 2014
Amazing!!! Amazing customer service!! All the staff here is very nice and honest. I always thought that buying a new car had to be a hassle, but not here. It wa Amazing customer service!! All the staff here is very nice and honest. I always thought that buying a new car had to be a hassle, but not here. It was a pleasant experience and I would recommend this dealership to anyone!! More
Other Employees Tagged: Rubens bourguignon, Ian Merrill
July 01, 2014
Excellent car-buying experience I hadn't shopped for a car in almost 18 years and was not looking forward to a long search, going from dealer to dealer, test driving many cars, resea I hadn't shopped for a car in almost 18 years and was not looking forward to a long search, going from dealer to dealer, test driving many cars, researching them, etc. My first stop was Tufankjian Toyota of Braintree. Turns out it was my only stop. My salesman, Tony Gribaudo, patiently explained the options of leasing and buying and helped me focus in on what I was looking for -- a fuel efficient, safe, reliable vehicle. From start to finish, Tony's knowledge, professionalism and easy-going nature made the car-buying process a pleasant and successful experience. I never felt pressured to buy anything I didn't want or need. I visited the dealership on a Saturday afternoon, and by the following Monday evening I had a new Corolla LE Eco in my driveway. Also kudos go out to Eric Francke and Ian Merrill for covering various options and getting through all the paperwork as quickly as possible. I would definitely recommend Tufankjian Toyota of Braintree. More
Other Employees Tagged: Tony Gribaudo, Ian Merrill
June 29, 2014
Pleasantly Surprised In the past, buying another car was dreaded as much or more than moving my residence. I hated having to negotiate the price, did not look forward to e In the past, buying another car was dreaded as much or more than moving my residence. I hated having to negotiate the price, did not look forward to encounters with salespeople or, having to figure-out & choose which car fit my budget, travel needs and had the reliability one could rely upon. This past Thurs, Tufankjian Toyota of Braintree has changed all of this for me and my husband. My salesman:Erwin Amboy is patient, knowledgeable, dedicated & hardworking employee. He also is a genuine and amiable person; not your usual car salesman! I also was given a decent & fair payment for my trade-in; also unusual. While I won't give a "blow-by-blow" in detail, how my car selecting & purchase experience unfolded in every way - just know that I still am in awe that each step of the car purchase was relaxed, informative, thoughtful, no anxiety what so ever - straightforward (no haggling, no pressure!!) I now am driving a 2010 Toyota Matrix which did not cost "an arm & a leg" or continues to give me nightmares. I have purchased numerous cars since my college-days, and never do I remember it to be a pleasant experience. Until now that is. Also, the other employees were thoughtful and helpful with my purchase: Arthur Martel especially came up with some financial options and suggestions which helped me decide the best way to afford the car of my choice. Many Thanks to the Tufankjian Team! More
Other Employees Tagged: Arthur Martel , Erwin Amboy
June 21, 2014
Pleasantly surprised buying experience! In the past, buying another car was dreaded as much or more than moving my residence. I hated having to negotiate the price, did not look forward to In the past, buying another car was dreaded as much or more than moving my residence. I hated having to negotiate the price, did not look forward to encounters with salespeople or, having to figure-out & choose which car fit my budget, travel needs and had the reliability one could rely upon. This past Thurs, Tufankjian Toyota of Braintree has changed all of this for me and my husband. My salesman:Erwin Amboy is patient, knowledgeable, dedicated & hardworking employee. He also is a genuine and amiable person; not your usual car salesman! I also was given a decent & fair payment for my trade-in; also unusual. While I won't give a "blow-by-blow" in detail, how my car selecting & purchase experience unfolded in every way - just know that I still am in awe that each step of the car purchase was relaxed, informative, thoughtful, no anxiety what so ever - straightforward (no haggling, no pressure!!) I now am driving a 2010 Toyota Matrix which did not cost "an arm & a leg" or continues to give me nightmares. I have purchased numerous cars since my college-days, and never do I remember it to be a pleasant experience. Until now that is. Also, the other employees were thoughtful and helpful with my purchase: Arthur Martel especially came up with some financial options and suggestions which helped me decide the best way to afford the car of my choice. Many Thanks to the Tufankjian Team! More
Other Employees Tagged: Arthur Martel , Erwin Amboy
June 08, 2014
New Camry I had a great experience shopping around for a new car for my growing family! Everyone was so kind. We had Harish Ahuja as our salesperson, and he did I had a great experience shopping around for a new car for my growing family! Everyone was so kind. We had Harish Ahuja as our salesperson, and he did everything perfectly! We walked out in a newer, and bigger car. I would recommend this dealer to friends! More
Other Employees Tagged: Harish "Sunny" Ahuja , Don Richmond
June 07, 2014
New camry Sunny was excellent.... Overall was an excellent experience... Will be shopping there again. I also recommend Toyota if Braintree.... Everyone was kin Sunny was excellent.... Overall was an excellent experience... Will be shopping there again. I also recommend Toyota if Braintree.... Everyone was kind with my new baby there also More
Other Employees Tagged: Harish "Sunny" Ahuja , Don Richmond, New camry
June 07, 2014
Satisfied Customer! I happen to come across this dealership by chance after leaving another dealership where I was given bogus information. Upon entering, I was greeted b I happen to come across this dealership by chance after leaving another dealership where I was given bogus information. Upon entering, I was greeted by Kenny Tempro, who quickly addressed my needs and introduced me to a sales consultant, Paul Sines. Paul went above and beyond the call of duty. He worked to ensure I was satisfied with my purchase and communication was excellent! While working out a deal, Bob Keough also came over. Bob was thorough, patient and knowledgeable. Finally I met with Walace Langame in the Finance Department, who was wonderful to work with. Never once during the process of making this purchase did I feel as if any of them were pushing me to sign just to score a sale. The team worked wonderfully together and I left feeling like I had an awesome deal and every question was answered! I highly recommend this dealership. They are not your typical run of the mill scam artists of a dealership. They work hard to ensure the customer is satisfied and happy! If you are looking for a dealership with a team of people who are professional and have integrity then look no further. More
Other Employees Tagged: Bob Keough, Walace Langame, Kenny Tempro
June 06, 2014
Had Such A GREAT experience I couldn't recommend this dealer enough. Ed kindly greeted us at the door and let us look around on our own. He was easy to find when we had quest I couldn't recommend this dealer enough. Ed kindly greeted us at the door and let us look around on our own. He was easy to find when we had questions. He showed us everything we wanted to look at and was never pushy. Once we decide what we wanted, the process we super easy. We got a price that was more than competitive and I got much more than I expected for my trade-in. Eric explained everything that I needed to know about the service schedule and Art helped move all the paperwork along. I highly recommend this dealer. More
Other Employees Tagged: Arthur Martel, Ed Hayes , Bob Keough

