Eric Francke | Page 49
Internet Sales Manager
Tufankjian Toyota of Braintree
210 Union Street
Braintree, MA 02184
Eric Francke started in the Auto business right out of college, and has spent the last 30 years in a number of different roles, focusing on synergy between technology and customer service. As the Internet Sales Manager at Toyota Braintree, he lives by the principle that consumers are looking for clear and concise information on product availability, features, and price, without the ambiguity that other dealers may employ. Since coming to Toyota of Braintree, Toyota of Braintree has consistently been one of the highest rates Toyota dealerships in the country, as well as winning the Dealerrater Toyota dealer of the year award multiple times. Eric was the first DealerRater Certified salesperson for Toyota in the state.
Read more533 Reviews
Write a Review533 Reviews of Eric Francke
November 30, 2012
As a first time leaser, I felt very comfortable with the dealership the minute I walked in. I was greeted warmly and felt like I was taken care of. I feel that this dealership truly cared that I got the bes dealership the minute I walked in. I was greeted warmly and felt like I was taken care of. I feel that this dealership truly cared that I got the best deal on my new Scion tC. More
Other Employees Tagged: Leo Batista
November 28, 2012
Thank You Sunny. You did a wonderful job getting me the car I wanted at a price I could afford. You were friendly and courteous and made sure I understood all the terms of the agreement before I signed the car I wanted at a price I could afford. You were friendly and courteous and made sure I understood all the terms of the agreement before I signed the paperwork. This was by far the best car buying (leasing) experience I've ever had. Lisa Cutler-Lowe More
Other Employees Tagged: Harish "Sunny" Ahuja
November 24, 2012
Summary: I have bought seven cars in my lifetime and Summary: I have bought seven cars in my lifetime and this has been by far my best experience. I usually come out feeling pressured and not sure t Summary: I have bought seven cars in my lifetime and this has been by far my best experience. I usually come out feeling pressured and not sure that I even made a good decision Here the process was actually pleasant. Bob Wilfand is very hepful and really knows how to make you feel comfortable.. He knows the "cars" inside out and backwards and has the patience to answer all your questions over and over again. My car was ready when I came to pick it up. Bob was very helpful to make sure everything had gone smoothly. I was not disappointed. Both Bob Wilfand and Tufankjian Toyota are NUMBER#1 in my book. I was referred to Tufankjian Toyota and now I will be the one who will do the refering. More
Other Employees Tagged: Bob Wilfand
November 24, 2012
It is with great pleasure that I recommend Sunny and the team at Toyota of Braintree to anyone who is looking to buy a car. The day I stopped in, I was "just looking". I was greeted by Sunny who showed me e team at Toyota of Braintree to anyone who is looking to buy a car. The day I stopped in, I was "just looking". I was greeted by Sunny who showed me exactly what I was looking for. He spent a great deal of time explaining the features of the vehicle and his knowledge and expertise were astounding. Needless to say, I bought the car. The negotiations were quick and I was pleased with the terms. I then met with Eric who made some suggestions, based on my needs for maintenance packages, which was very hel[ful. Next I headed off to Wallace's office to work on financing. He explained everything in great detail and was pleasant and professional. Again, I would recommend Toyota of Braintree to all. Stop in, ask for Sunny. You won't be disappointed. More
Other Employees Tagged: Harish "Sunny" Ahuja , Walace Langame
November 17, 2012
Our experience at Toyota of Braintree was excellent. From the moment we walked into the building staff made us feel welcomed but not pressured to buy. They had a huge selection of cars to examine and drive. the moment we walked into the building staff made us feel welcomed but not pressured to buy. They had a huge selection of cars to examine and drive. Gail Nelson was especially helpful, personable, knowledgeable and guided us through the whole sales process. I would certainly recommend anyone looking for a new or used car to check them out and see what they have to offer. We look forward to purchasing our next car from them. More
Other Employees Tagged: Walace Langame, Gail Nelson
November 08, 2012
I think all of the staff here friendly, special to us that these new immigrants in the car a great help. Let me able to decide success bought a new car. that these new immigrants in the car a great help. Let me able to decide success bought a new car. More
Other Employees Tagged: Eduardo Vivas
November 07, 2012
I began the process of purchasing a 2013 Toyota Corrolla by requesting a price quote from Toyota of Braintree via email. I was promptly given a very competitive quote from Ed Walsh who invited me to come do by requesting a price quote from Toyota of Braintree via email. I was promptly given a very competitive quote from Ed Walsh who invited me to come down for a test drive. Ed greeted me at the door and introduced me to Salesperson Ian Merrill. Ian was very friendly and knowledgable about my vehicle. The whole process of perchasing my new vehicle was stress free and actually kind of fun. Except for when I had to drive my new Corrolla home during a nor' easter! More
Other Employees Tagged: Arthur Martel , Ian Merrill, Ed Walsh
October 26, 2012
We anticipated that choosing a new car these days would be very daunting - considering all the new changes & innovations being added to the latest vehicles. We first contacted Toyota of Braintree by phone be very daunting - considering all the new changes & innovations being added to the latest vehicles. We first contacted Toyota of Braintree by phone, and Rick Heenan promptly called us back with the answers to our questions. From the moment we walked into the dealership, the whole buying experience was more than pleasant. Our salesman, Leo Batista, was exceptional, answering all our questions and demonstrating all the car's features. He was very knowledgeable and patient. Mark McElroy, his manager, was also involved, making sure we were being given all the information and assistance we needed to make our decisions. Don Richmond went over all the financial transactions and carefully explained all the warranties. Eric Francke let us know in detail about all the accessories that are available, and how to access the Toyota Services. Overall, a great team, very professional. More
Other Employees Tagged: Leo Batista, Mark McElroy, Don Richmond
October 23, 2012
Summary: This dealership has an enormous inventory; comfortable, spotless facilities; and courteous, professional staff who bend over backward to help. The sales process was actually pleasant, not t comfortable, spotless facilities; and courteous, professional staff who bend over backward to help. The sales process was actually pleasant, not the stressful pressure cooker of previous experiences at other dealerships. Bob Wilfand gave us the most detailed, bumper-to-bumper "tour" of a car we've ever received--he really knows his product!--listed pros AND cons of the two models we were deciding between, and made no attempt to pressure us into a sale either way. Once we knew what we wanted, Carlos Ortega worked hard to find our preferred model and color, and gave us a detailed rundown of prices and options for 2012 and 2013. Eric Francke went through every accessory and gave honest assessments re. whether we would use it, given our lifestyle/driving habits. John Celesk walked us through the financing and answered all our questions in detail. We got our preferred model, year, and color within 48 hours--cleaned, insurance and plates transferred, ready to drive home. Tufankjian Toyota is a class act. More
Other Employees Tagged: Carlos Ortega , John Celesk, Bob Wilfand, Elizabeth Robbins
October 12, 2012
Experience was good. Car is ok in terms of value. Was told it would get 17 miles per charge and when fully charged it says 11. Radio is also pretty poor in terms of technology. Presets do not show name o told it would get 17 miles per charge and when fully charged it says 11. Radio is also pretty poor in terms of technology. Presets do not show name of XM channel for example. Overall the dealership was good to me More
Other Employees Tagged: Harish "Sunny" Ahuja , Walace Langame, Eric Fleming

