Eric Francke | Page 49

From the time we entered the dealership, everyone we encountered was pleasant and helpful. Salesperson was knowledgeable and answered any questions we had. Sales Manager introduced himself early on wh encountered was pleasant and helpful. Salesperson was knowledgeable and answered any questions we had. Sales Manager introduced himself early on while we were looking around so when we had dealings with him further into the process, it felt like we already knew him. The Business staff were very easy to deal with regards to financing and servicing. It was our second purchase from this dealership and we would highly recommend them. It was a non stressful and no pressure experience. More

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This was my first car-buying experience from a dealership, so I was not exactly sure what to expect for the whole process. Leo walked me through the process step by step, answering all my concern dealership, so I was not exactly sure what to expect for the whole process. Leo walked me through the process step by step, answering all my concerns. He listened when I asked for things, and came through with even the small things like a missing cup holder insert. The only slightly negative feedback is regarding my brief experience with a manager who tossed my info sheet behind him when I insisted that I needed to look at a few other cars before making a decision to purchase. I wouldn't say I felt pressured, just disrespected. That minor event wasn't enough to sour my experience. I returned a few days later and bought the car. Overall, it was a really good experience. More

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When I walked in the door I was greeted cordially and after explaining the reason for my visit, I was introduced to Ryan Tierney. Ryan was very friendly and courteous. He listened to what I wanted and h after explaining the reason for my visit, I was introduced to Ryan Tierney. Ryan was very friendly and courteous. He listened to what I wanted and he answered all my questions to my satisfaction. I was not aware of how a car lease worked and Ryan explained it to me fully in a way that I could understand it. After Ryan's explanation I knew that leasing was the way to go for me. Ryan gave me a tour of the entire facility, showing me all the models so that I could make my decision. I was greatly impressed with the dealership and the cleanliness of the facility. After the tour and Ryan's help, I knew that Toyota of Braintree was the dealership I wanted to deal with. I made an appointment for my wife and I to meet with Ryan the next day. When we arrived we were greeted by a friendly receptionist who told us Ryan was with another customer and she led us to an area where we could wait for Ryan comfortably. My wife was in awe of the building and was impressed with all the people she met. Ryan met us in the waiting area and escorted us to his desk. He then explained the leasing to my wife who was impressed by Ryan's manners and explanation. Ryan knew we wanted the Camry LE in red and he had one outside waiting for our inspection. Ryan took the time to show us all the features of the Camry and explained that when we picked up the car, he would go over all the features and answer any questions we might have. Ryan took his time with us and patiently answered all our questions. He then introduced us to Eric Francke who gave us a complete tour of the service area, and made an appointment for us for our first, covered service call. He too was courteous and friendly and answered all our questions. From there, Ryan introduced us to Wallace Langame. Again we were greatly impressed with his friendliness, knowledge and his explanations. Wallace took time with us and patiently and efficiently answered all our questions. When we picked up our new Camry, Ryan gave us a complete tour of the car explaining its features and how they worked. The car was in impeccable condition. In the past we have had many dealings with various car dealerships. By far Toyota of Braintree and all the people we came in contact with made our entire experience the best we have ever had when purchasing a car. We would highly recommend Toyota of Braintree and your personnel. There was no pressure from anyone we met. Ryan Tierney is the best and most knowledgeable account manager we have ever dealt with. Ryan is a credit to Toyota of Braintree along with Eric and Wallace. Ryan made our experience a real pleasure. Oh, we love the car too. More

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Overall I had a very postive experience at Toyota of Braintree. My first contact was with Eric (Internet), with whom I negotiated the price of my new Camry SE and then Leo who sealed the deal. Both Ge Braintree. My first contact was with Eric (Internet), with whom I negotiated the price of my new Camry SE and then Leo who sealed the deal. Both Gentleman were calm and professional and worked with me to a satisfactory result for all. Don was professional, organized and efficient. I live near the locally famous Automile, but It was well worth my time to drive down Route 3 and visit Toyota of Braintree. More

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No pressure. Nice trade in negotiation. Good explanation of the extended warranty options from Don R. They were able to get me just what I wanted on the location. 6 Cyl. White with ivory iteri explanation of the extended warranty options from Don R. They were able to get me just what I wanted on the location. 6 Cyl. White with ivory iterior and all options I wanted. Overall a great experience. Shane couldn't have been nicer. I have recommended they already to others. More

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I recently purchased a used Tacome from Tufankjian. I found the car on the Internet, called in, and made an appointment for 10:00 am. I pulled in at 10:02 and Tony was right there waiting for me. The tru found the car on the Internet, called in, and made an appointment for 10:00 am. I pulled in at 10:02 and Tony was right there waiting for me. The truck was exactly as advertised and spotlessly detailed. Tony showed me around the vehicle and went with me on the test ride while simultaneously having my trade in appraised. This minimized the waiting time. After the test drive we went into the building, which is squeakily clean and modern. Within minutes Tony had numbers in front of me for my trade in and the Tacoma. There was zero pressure. I made a counter offer, which Tony countered, and in the end I think we both got good deals. After running my credit and getting the monthly payment, I opted to have a remote start installed, and they were able to do it on the spot. I drove home with the car. 3 business days later my registration was in hand. This was by far the easiest experience I've had buying a car. I will definitely go back to Tufankjian and recommend it to anyone looking for a new or used Toyota. More

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Fom the timely intial email contact from Eric, to the friendly, professional sales guys, Long Le and Bill Detellis, right through the financial guy, John Celesk, my experience buying a car at Tufankjian friendly, professional sales guys, Long Le and Bill Detellis, right through the financial guy, John Celesk, my experience buying a car at Tufankjian was better than any I've ever had. There was zero pressure to buy and whenever I needed to make a choice the options were presented so that I could make informed decisions. For me, buying a car has always been a drag. While I wouldn't call my experience "fun" I would say it was professional, courteous, and -- aside from all that money I spent -- painless. My main sales guy was Long Le; he did an excellent job. More

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The staff at Tufankjian Toyota were exceptional in helping me purchase my new 2013 Toyota Corolla. I mostly dealt with Kenny Tempro who is a genuinely amiable man. He made the process fun with his sen helping me purchase my new 2013 Toyota Corolla. I mostly dealt with Kenny Tempro who is a genuinely amiable man. He made the process fun with his sense of humor and charisma. I felt no pressure from any of the folks there to purchase extra features but they were very knowledgeable in showing my key features to consider when purchasing the car. My parents bought a Prius from here and I remember it being a good experience as well which is what drew me to purchase here. I was treated the same way my parents were and the facility is HUGE with lots of inventory and a high tech up-to-date structure. Thanks again guys, and I hope to hear from you soon! Thanks!!! More

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Overall we have a fantastic experience at Toyota of Braintree. The sales staff were courteous, straightforward, honest, efficient and not pushy. They gave us a great deal on a new Sienna and were are Braintree. The sales staff were courteous, straightforward, honest, efficient and not pushy. They gave us a great deal on a new Sienna and were are able to secure great financing for us. If we are in the market for another Toyota we will definitely go back to Toyota of Braintree. More

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I am very happy with the whole experience and treatment I am very happy with the whole experience and treatment my family and I received yesterday while picking up our daughters first new (used) car at Toy I am very happy with the whole experience and treatment my family and I received yesterday while picking up our daughters first new (used) car at Toyota of Braintree. During the process we spoke with four of their employees. Each one was helpful, informative and considerate. I sent in a review last week after my daughter and I had picked out a vehicle with the help of salesperson Leo Batiste. Great experience for me and my daughter who was purchasing her first vehicle. We have, over the years, all heard the stories of overly aggressive sales people at car dealerships and I can truly say this was not the case at Toyota of Braintree We were treated with patience and respect and this being my daughters first car buying experience, I believe she will have very positive memories and thoughts of her car buying experience. While picking up the vehicle yesterday we mostly dealt with Finance Manager Walace Langham and Sales Manager Bob Cameron. Both were super friendly and helpful. Walace could not have been more of a gentleman or been any better explaining everything detail so my daughter completely understood the process. Considering my whole family was sitting in his office for quite a while, Walace interacted with each of us while sifting through the paperwork and financing process. He is was helpful, friendly and informative. Bob Cameron spoke to us for awhile because I had a small concern about the clutch on this vehicle but after taking me out for a drive and showing how to drive the car properly, all concerns were put to rest. The whole experience was perfect and I would recommend Toyota of Braintree to anyone looking for a new or used car. GREAT PEOPLE AND GREAT SERVICE!! More

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