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Eric Garcia
Eric Garcia | Page 8
Service Advisor
Hyundai of Palm Springs
3919 E Palm Canyon Dr
Palm Springs, CA 92264
362 Reviews
Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.
Read moreDealership Experience
11 yrs, 6 mos
Industry Experience
21 yrs, 11 mos
Languages Spoken
English
362 Reviews
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362 Reviews of Eric Garcia
July 15, 2026
Please look at the history of our repairs the last 3 times. We came this time for a 45000 miles service and adding that the brakes were still squeaking when applying pressure on them. When service was c times. We came this time for a 45000 miles service and adding that the brakes were still squeaking when applying pressure on them. When service was completed I was told by Eric 'don't worry about the brakes squeaking' . I was surprised and uncomfortable. I knew this was not right but did not respond as we had to travel the following day . We also question how is our transmission doing after the previous repair. There is still vibration. Please review the repairs which were done a couple months ago. Today a week later the brakes have been and are still squeaking, worse than before. How anybody in your business would feel if their brakes were squeaking constantly as well as when applying pressure on the brakes feeling something is not right with the work on the transmission done before? I have made another appointment with Palm Springs Hyundai for next Thursday the 23rd to take care of all of this . Please have a loaner available to us . I would strongly recommend that you keep the car more than 24 hrs and that someone drives the car on the freeway and more than one time so that you can experience what we are experiencing. I hope this review will be read by someone before next week so that all of this can be taken care next week. Thank you Etienne Decludt More
by Edecludt
Verified CustomerOther Employees Tagged: Eric Garcia
July 14, 2026
Excellent as usual. Customer care is always exceptional I prefer to take my car to Hyundai of Palm Springs because of the exceptional customer care Eric along with the t Customer care is always exceptional I prefer to take my car to Hyundai of Palm Springs because of the exceptional customer care Eric along with the team shows. Personally, when my car needs attention I look forward to going to Hyundai of Palm springs. I trust Eric and his team. More
by LITTLEDAVE07
Other Employees Tagged: Eric Garcia
July 13, 2026
Eric is very pleasant and helpful. He answers all my questions so that I know exactly what is being repaired and also what it will cost me. I have been a customer since 2010 and I cont He answers all my questions so that I know exactly what is being repaired and also what it will cost me. I have been a customer since 2010 and I continually get good service from the Palm Springs Hyundai location. Regards, Dean Jackson More
by Djackson28
Other Employees Tagged: Eric Garcia
July 12, 2026
Very easy and ? ? nice Follow thru was good service did an excellent job and my car was washed. I was happy when I left. I would come back ? nice Follow thru was good service did an excellent job and my car was washed. I was happy when I left. I would come back More
by mmelindabobaol
Other Employees Tagged: Eric Garcia
July 12, 2026
It was great. They got me in quickly. Eric gave me things to try with my car before my appointment. I got a Lyft from and to the dealership. I don't know how this They got me in quickly. Eric gave me things to try with my car before my appointment. I got a Lyft from and to the dealership. I don't know how this happens, but it's always less money than I think it will be. More
by charisecarlson
Other Employees Tagged: Eric Garcia
July 11, 2026
Professional service, nice waiting room and great coffee machine! Eric assured me it would be done in time for me to make my second appointment of the day. It was done in plenty of time!! machine! Eric assured me it would be done in time for me to make my second appointment of the day. It was done in plenty of time!! More
by Crnabors21
Other Employees Tagged: Eric Garcia
July 11, 2026
My vehicle needed to recall updates and Erik was able to accommodate my schedule and get the work done while I waited. I'm very satisfied with everything. accommodate my schedule and get the work done while I waited. I'm very satisfied with everything. More
by MPINKERTON
Other Employees Tagged: Eric Garcia
July 11, 2026
I am very pleased with the service I have received from the dealership in Palm Springs. People are very kind and attentive. I was provided with transportation immediately back and forth too. Thanks to Eric the dealership in Palm Springs. People are very kind and attentive. I was provided with transportation immediately back and forth too. Thanks to Eric for the excellent service. More
by puto70
Other Employees Tagged: Eric Garcia
July 11, 2026
While Eric Garcia was excellent, my car after the repair doesn't drive the same. The de-accelerator motor needed to be replaced. After the job was done, my car doesn't run the same. Every time when I take o doesn't drive the same. The de-accelerator motor needed to be replaced. After the job was done, my car doesn't run the same. Every time when I take off my foot slightly from the accerator while driving, it feels like I had stepped on the brakes instead slowing down with a smooth coasting. More
by CHASE570
Other Employees Tagged: Eric Garcia
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