Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
348 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 5 mos

Industry Experience

21 yrs, 10 mos

Languages Spoken

English English

4.8

348 Reviews

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348 Reviews of Eric Garcia

October 22, 2026

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Employee Rating

I have always had excellant service for my Sante Fe. The staff is friendly and professional. More

by lauerdid
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Oct 23, 2026

Hyundai of Palm Springs responded

Thank you for the 5-star review! We're delighted to hear you've consistently received excellent service for your Santa Fe. Our team takes pride in providing friendly, professional care, and we truly appreciate your continued trust in Hyundai of Palm Springs!

October 22, 2026

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Another excellent experience at Plam Springs Hyundai! Seemed a little busier than usual, but Eric kept me informed. More

by rjmeinhold35
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Oct 22, 2026

Hyundai of Palm Springs responded

We’re glad Eric kept you informed during the service on your Sonata Hybrid. Knowing we’ve earned your continued trust means a lot to our team. Hyundai of Palm Springs Team Palm Springs, CA

October 22, 2026

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I think Eric was a little busier than when I visited there last time. He seemed a little impatient and a touch short..still a nice guy and I’m comfortable with him …just this experience was a little di More

by markgreg0924
Recommend Dealer
Yes
Oct 23, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We appreciate your honest feedback and are glad to hear that Eric has earned your trust and that you remain comfortable working with him. We understand that visits can feel different during especially busy times, and we appreciate your patience and your continued confidence in Hyundai of Palm Springs.

October 21, 2026

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I had a great experience with the service department! The team was very communicative, professional, and prompt throughout the entire process. I especially appreciated receiving updates via text messages More

by estella.moreno
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2026

Hyundai of Palm Springs responded

Your note about preferring text and email updates reflects how our service department prioritizes clear communication. We’re pleased we could cover your Santa Fe’s steering wheel repair under warranty and provide a loaner vehicle to keep your routine on track. Thank you for your kind words and for recommending our service team; it truly means a great deal to us. Hyundai of Palm Springs Team Palm Springs, CA

October 21, 2026

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They were very nice and even on a Sunday when I was stranded in Palm Springs made sure I was able to get to my destination without having service able to assess my car. So even before they knew it woul More

by wayne78g
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andre Bourdaa

Oct 21, 2026

Hyundai of Palm Springs responded

Knowing that our Sunday help gave you peace of mind means a lot to our service department. We’re glad we could help get you back on the road in your Hyundai IONIQ 6, even before warranty coverage was confirmed. Your kind words about our team’s responsiveness are very rewarding. Hyundai of Palm Springs Team Palm Springs, CA

October 20, 2026

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All the service staff are terrific, Eric, Josh, and of course Cindy who has had to handle most difficult of issues with my car. Kudos to all the staff named! More

by harryjoelps
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas

Oct 20, 2026

Hyundai of Palm Springs responded

Knowing our team was able to tackle the most challenging issues on your Hyundai Sonata is truly rewarding. Eric, Josh and Cindy are all delighted by your kind words. Your praise and five-star rating mean a great deal to our service department. Hyundai of Palm Springs Team Palm Springs, CA

October 20, 2026

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Professional, friendly staff. Clean organized service center. Good communication throughout the process. Eric was exceptional at check in and check out. More

by pcameron62
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2026

Hyundai of Palm Springs responded

Knowing the service on your Santa Fe HEV, along with our professional, friendly approach, clear communication, and clean, organized center, met your expectations is rewarding. Eric will be thrilled to hear your praise about his exceptional check-in and check-out care. Hyundai of Palm Springs Team Palm Springs, CA

October 20, 2026

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Great service. Always appreciate the help from the team. My favorite Hyundai dealership. Thank you More

by User2568
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 20, 2026

Hyundai of Palm Springs responded

Thank you for the five-star rating and for trusting us with the service on your Lexus GS 300. Hearing you appreciate our team’s help and consider us your favorite Palm Springs dealership means a lot. Hyundai of Palm Springs Team Palm Springs, CA

October 19, 2026

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Eric is always helpful and has been servicing my vehicle for many years now. I even refer my family and friends to him due to his reliable and trustworthy nature. More

by NICOLE7292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

Hyundai of Palm Springs responded

Thank you for your 5-star review! We're delighted to hear that Eric has consistently provided helpful, reliable service and earned your trust over the years. Knowing you feel confident recommending him to your family and friends is one of the highest compliments we can receive. Thank you for choosing Hyundai of Palm Springs, and we look forward to serving you again in the future!

October 19, 2026

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Thank you Josh, and the rest of the service team. Service with a smile is always pleasant. More

by fjryancey6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin, Cindy Rivas

Oct 19, 2026

Hyundai of Palm Springs responded

Knowing our team’s warm approach made your service experience enjoyable is rewarding. Josh and our service team appreciate your kind words about the service on your Santa Fe and your five-star rating. Hyundai of Palm Springs Team Palm Springs, CA

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