Eric Garcia
Eric Garcia at Hyundai of Palm Springs

Eric Garcia

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

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4.8
318 Reviews

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

Dealership Experience

11 yrs, 3 mos

Industry Experience

21 yrs, 8 mos

Languages Spoken

English English

4.8

318 Reviews

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318 Reviews of Eric Garcia

August 13, 2026

Dealership Rating
Employee Rating

Wasted a lot of my time forgot about my car being there I’ll never go back More

by Mikevergara81
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Service Time
Service Communication
Recommend Dealer
No

August 09, 2026

Dealership Rating
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Staff is friendly, courteous and professional. They were thorough and clear in explaining work to be performed and completed More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

August 02, 2026

Dealership Rating
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The agency has been the sole provider of service and repairs to my Equus since I bought it nine years ago when it was three years old. More

by SantaJonathanRich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chaffin

Aug 03, 2026

Hyundai of Palm Springs responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Hyundai of Palm Springs are glad to have you as a customer.

July 31, 2026

Dealership Rating
Employee Rating

Eric is hard working and doing a great job in this busy dealership Eric is awesome and reliable More

by NICOLE7292
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 31, 2026

Hyundai of Palm Springs responded

Thank you for highlighting Eric’s hard work and reliability during your recent Toyota service visit. We’re glad he provided attentive support in such a busy setting. We appreciate your kind words and look forward to serving you again.

July 31, 2026

Dealership Rating
Employee Rating

Amazing job from beginning to end And big thanks for the technician so always get it done in time More

by NICOLE7292
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 31, 2026

Hyundai of Palm Springs responded

It’s great to hear our technician kept your Toyota Tacoma service punctual from start to finish. We appreciate your kind words and look forward to assisting you again.

July 30, 2026

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Employee Rating

Very helpful with my many questions They have amazing customer service and Service cashier Your service cashier has amazing customer service care More

by aleymaciassantana96
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 30, 2026

Hyundai of Palm Springs responded

Fantastic to hear that Eric, our service cashier, and the rest of the team could guide you through your Toyota Tacoma service and answer all your questions. We’re pleased the process was smooth and supportive. Thank you for leaving such a positive review.

July 29, 2026

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Employee Rating

Very knowledgeable and friendly. Best auto service in the valley. I'm on my 3rd Hyundai. Love Hyundai of palm springs ?? More

by smurphy5120
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 29, 2026

Hyundai of Palm Springs responded

It’s terrific to hear our team’s expertise and friendly service made a difference. Eric is grateful for your loyalty as a third-time Hyundai owner and glad to keep your Elantra running at its best. Thank you for trusting us again.

July 28, 2026

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Employee Rating

They took care of my problem quickly and efficiently It's nice to have a regular service rep who knows you. More

by mcdowelldean26
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 28, 2026

Hyundai of Palm Springs responded

Thank you for sharing your experience. We’re glad Eric handled your Sonata’s concern with speed and care, and that having a familiar service advisor adds convenience. We appreciate the opportunity to support your vehicle maintenance and look forward to serving you again.

July 27, 2026

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They apparently don't wash cars anymore. I guess I get that, but they didn't refill the windshield washer tank either. The price goes up but the service details go down. More

by Dposton01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 30, 2026

Hyundai of Palm Springs responded

Thank you for taking the time to share your feedback. We understand your disappointment regarding the discontinuation of vehicle washes and the windshield washer fluid not being refilled during your visit. We strive to provide a positive service experience and would appreciate the opportunity to learn more about your concerns.

July 25, 2026

Dealership Rating
Employee Rating

I gave it a 3 because I combined two service visits. The first was a train wreck on the customer service front - so bad that I spoke to management. The second was very nice because my service rep had cl More

by Drosswill
Recommend Dealer
Yes

Other Employees Tagged: Eric Garcia

Jul 28, 2026

Hyundai of Palm Springs responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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