Eric Gonzales | Page 13
Service Advisor - Se Habla Espanol
Lithia Hyundai of Odessa
5000 John Ben Shepperd Pkwy
Odessa, TX 79762
178 Reviews
Write a Review178 Reviews of Eric Gonzales
February 04, 2025
Very Professional and definitely would recommend to others. Terry went way beyond in helping and I pray a blessing over the dealership as well. others. Terry went way beyond in helping and I pray a blessing over the dealership as well. More
Other Employees Tagged: Brian Smith, Amy Cordova
January 10, 2025
Any time I need service for my Sante Fe I come to this service department. Eric and the staff are always professional and helpful. I know that I can trust them to take care of my vehicle and any questions service department. Eric and the staff are always professional and helpful. I know that I can trust them to take care of my vehicle and any questions or concerns they are there to answer them. More
Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales
January 10, 2025
My car was in the shop for 5 days due to a misfire until the 4th day the mechanic checked it out and I had to drive back to El Paso and come back until the 5th day. They fixed the misfire but would not do a the 4th day the mechanic checked it out and I had to drive back to El Paso and come back until the 5th day. They fixed the misfire but would not do an oil change that I asked for since the car was sitting there. I had to drive back to El Paso to get the oil changed. They have horrible service.We need to improve our customer service. More
Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales
January 03, 2025
Very efficient, friendly and accommodating. When I go for my oil change they get me in and out as quickly as possible which is greatly appreciated. Keep me updated on anything my car may need. When I go for my oil change they get me in and out as quickly as possible which is greatly appreciated. Keep me updated on anything my car may need. More
December 25, 2024
The service department lady was dressed in leggings and an oversized sweater? Not professional for a deal ship n my opinion also not too friendly either. Also the male was consistently on the cell phone as an oversized sweater? Not professional for a deal ship n my opinion also not too friendly either. Also the male was consistently on the cell phone as it appeared to be a bother when people walked in or called. Phone rang 5 times before he put his cell phone down to answer the call, after he answered he told the customer it would be 1-1.50 hour wait when there was no one in line at the service department? That made no sense? Hung up jumped right back to his phone was scrolling on social media? Not professional people at all. More
Other Employees Tagged: 2 people not listed did not get names because no name tag or badge was on person
December 19, 2024
Great service from the team. But a little slow with the oil changes. Everything was clean. Everyone was nine and friendly. But a little slow with the oil changes. Everything was clean. Everyone was nine and friendly. More
Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales

