Eric Gonzales | Page 13
Service Advisor - Se Habla Espanol
Lithia Hyundai of Odessa
5000 John Ben Shepperd Pkwy
Odessa, TX 79762
182 Reviews
Write a Review182 Reviews of Eric Gonzales
March 06, 2025
although it was busy, the staff and mechanics moved at a fast pace. Staff were very friendly and helpful. Very knowledgeable about the vehicle and maintenance needed to be done. fast pace. Staff were very friendly and helpful. Very knowledgeable about the vehicle and maintenance needed to be done. More
Other Employees Tagged: Jazmine (service advisor)
February 15, 2025
Slow response time, waited a month for a call back, within that time frame I called over 30 times and then they changed my appointment twice. Also I mentioned another noise that everyone in my family c within that time frame I called over 30 times and then they changed my appointment twice. Also I mentioned another noise that everyone in my family could here including a 3 year old that said what’s making that weird noise and y'all would not fix it. More
February 12, 2025
My local Hyundai dealership has always provided quick and excellent service. Always handling my property with care. Eric Gonzalez insures all my questions in regards to services are answered, with great hosp excellent service. Always handling my property with care. Eric Gonzalez insures all my questions in regards to services are answered, with great hospitality. More
February 05, 2025
Theodore and the managers were great to us and knew exactly how to help make the new car buying great exactly how to help make the new car buying great More
Other Employees Tagged: Theodore Schroeder
February 04, 2025
Very Professional and definitely would recommend to others. Terry went way beyond in helping and I pray a blessing over the dealership as well. others. Terry went way beyond in helping and I pray a blessing over the dealership as well. More
Other Employees Tagged: Brian Smith, Amy Cordova
January 10, 2025
Any time I need service for my Sante Fe I come to this service department. Eric and the staff are always professional and helpful. I know that I can trust them to take care of my vehicle and any questions service department. Eric and the staff are always professional and helpful. I know that I can trust them to take care of my vehicle and any questions or concerns they are there to answer them. More
Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales
January 10, 2025
My car was in the shop for 5 days due to a misfire until the 4th day the mechanic checked it out and I had to drive back to El Paso and come back until the 5th day. They fixed the misfire but would not do a the 4th day the mechanic checked it out and I had to drive back to El Paso and come back until the 5th day. They fixed the misfire but would not do an oil change that I asked for since the car was sitting there. I had to drive back to El Paso to get the oil changed. They have horrible service.We need to improve our customer service. More
Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales

