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Eric Gonzales
Eric Gonzales at Lithia Hyundai of Odessa

Eric Gonzales | Page 14

Service Advisor - Se Habla Espanol

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.3
178 Reviews
4.3

178 Reviews

Write a Review

178 Reviews of Eric Gonzales

December 09, 2024

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Employee Rating

Amazing Service Thank you all . No issues when I bring it in at all. I'll be back for sure. Tha is Eric, Brian and Kristopher More

by Ro da
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristopher Kilgore, Bryan Morse

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Dec 11, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had an amazing experience with our team at Lithia Hyundai of Odessa. We truly appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us for your automotive needs.

December 07, 2024

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Employee Rating

I like it because they are very attentive and good servance for that I recommend them to my friends More

by MIMO.ENTERTAINMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristopher Kilgore, Juan Rodiguez, Bryan Morse , Kristine Campbell, Alec Morales

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Dec 09, 2024

Lithia Hyundai of Odessa responded

Thank you for this wonderful review and for recommending us to your friends! We appreciate your kind words about our attentive service.

November 26, 2024

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Employee Rating

The best thing here in Odessa I like and they try not to have your car no more than 1 hour More

by ADRIANATAVAREZ0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2024

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well

November 23, 2024

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Employee Rating

I love 😍 my car it drives good enjoy every thing about you all I wish give More

by Ada Shorter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Rodiguez, Amy Cordova, Joe Jordan , Kristine Campbell

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Nov 25, 2024

Lithia Hyundai of Odessa responded

Thank you, Ada. We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

November 14, 2024

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Employee Rating

Fast service and friendly staff Explained everything that I need to take care of on my car. More

by aleopardgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Lithia Hyundai of Odessa responded

Thanks for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

November 12, 2024

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Employee Rating

Was working with one sales rep got switched around a lot. Sat for 6 hours plus felt like I was getting worked around the whole time. On top of that less than 6 months with the vehicle and check engine lights More

by JEREMYGLASS79745
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Johnny Ybarra, Kristopher Kilgore, Juan Rodiguez, Bryan Morse, Amy Cordova, Theodore Schroeder , Kristine Campbell, Alec Morales

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Nov 13, 2024

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with us, Jeremy. We apologize for any inconvenience you faced during your visit and are sorry to hear about the issues with your vehicle. We appreciate your feedback and will take it into consideration to improve our service.

November 08, 2024

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Employee Rating

Great People, Great Service. Made everything easy and staff was very knowledgeable very polite and helpful More

by STEPHENEGALINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Morse , Kristine Campbell

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Nov 13, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience! We are thrilled to hear that you found our staff to be knowledgeable, polite, and helpful. We appreciate your kind words and are grateful for your support.

November 08, 2024

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Employee Rating

Everything was great and every time I go they are prompt and friendly. They go out of there way to make sure I'm happy with their service More

by SILVIAGV5848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, SILVIA. We are thrilled to hear that you found our service prompt and friendly, and that we were able to go above and beyond to ensure your satisfaction. We truly appreciate your feedback and look forward to serving you again in the future.

November 06, 2024

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Employee Rating

Great customer service. It was fast and easy. Met my expectations and highly recommend them. More

by Ychavez445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Ybarra

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Nov 07, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Ychavez445. We are thrilled to hear that our customer service exceeded your expectations and that your visit was fast and easy. We appreciate your recommendation and look forward to serving you again in the future.

November 06, 2024

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Employee Rating

Great people and service! Thanks you to everyone. Special thanks to Johnny Ybarra car salesman for his outstanding care of his customers. More

by RAQUELUM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2024

Lithia Hyundai of Odessa responded

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a great experience with our team, especially with Johnny Ybarra. We truly appreciate your support and hope to see you again in the future.

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