Eric Gonzales | Page 18
Service Advisor - Se Habla Espanol
Lithia Hyundai of Odessa
5000 John Ben Shepperd Pkwy
Odessa, TX 79762
178 Reviews
Write a Review178 Reviews of Eric Gonzales
July 30, 2024
Absolutely horrible communication. For weeks that my vehicle was in the service center I received no call backs. I left multiple messages looking for an update and never received a cal For weeks that my vehicle was in the service center I received no call backs. I left multiple messages looking for an update and never received a call back. No one answers the phone at the service center so I would have to choose the sales line and they said they “walked” over and someone would call me. Eric was always out of the office. No one helped me. I live 7 hours away and had to leave the car there for repair. I ended up having to pay someone to physically go into the service center to get an answer on my vehicle. More
June 13, 2024
As my service advisor she is a hard working woman I appreciated for helping me for my flat tire I had got on my 23 Elentra Thanks again 🫶🏽 appreciated for helping me for my flat tire I had got on my 23 Elentra Thanks again 🫶🏽 More
Other Employees Tagged: Bryan Morse , Kristine Campbell, Alec Morales
June 11, 2024
Eric was amazing as always the other lady in the front was horrible!! If it wasn’t for the finance lady she would have made me go to another dealer she treated me so badly and other customers rushing them was horrible!! If it wasn’t for the finance lady she would have made me go to another dealer she treated me so badly and other customers rushing them and rolling her eyes I haven’t ever had a bad experience in my 6 years there until her I wish I knew her name but Eric great job!! More
Other Employees Tagged: Amy Cordova , Kristine Campbell, Kristine made it a horrible experience

