Eric Gonzales
Eric Gonzales at Lithia Hyundai of Odessa

Eric Gonzales | Page 18

Service Advisor - Se Habla Espanol

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

Contact Me
4.3
178 Reviews
4.3

178 Reviews

Write a Review

178 Reviews of Eric Gonzales

August 13, 2024

Dealership Rating
Employee Rating

Everything was excellent with the exception of the safety glasses I had in my pick disappeared after having my vehicle serviced. More

by Doggrappler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us 5-stars! We hope to see you again soon!

July 31, 2024

Dealership Rating
Employee Rating

Excellent will definitely go back. . everyone was nice.. good job.. not like All American smh More

by GRACIEM94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alec Morales

Aug 06, 2024

Lithia Hyundai of Odessa responded

Thank you for the great review and 5-stars! We look forward to doing business with you in the future!

July 30, 2024

Dealership Rating
Employee Rating

Absolutely horrible communication. For weeks that my vehicle was in the service center I received no call backs. I left multiple messages looking for an update and never received a cal More

by OPERATIONS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 06, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to bring this to our attention. Please give us a call so we can discuss this further.

June 28, 2024

Dealership Rating
Employee Rating

We were in and out very quickly. Fastest oil change i’ve had done to my car. More

by VZSGA.08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2024

Lithia Hyundai of Odessa responded

Thank you for your five-star review. Our team at Lithia Hyundai of Odessa Service Department always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

June 13, 2024

Dealership Rating
Employee Rating

As my service advisor she is a hard working woman I appreciated for helping me for my flat tire I had got on my 23 Elentra Thanks again 🫶🏽 More

by ANNALUJAN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Morse , Kristine Campbell, Alec Morales

Jun 14, 2024

Lithia Hyundai of Odessa responded

Thanks a bunch for your kind words, It's reviews like this that make us excited to come into work every day.

June 11, 2024

Dealership Rating
Employee Rating

Eric was amazing as always the other lady in the front was horrible!! If it wasn’t for the finance lady she would have made me go to another dealer she treated me so badly and other customers rushing them More

by Felicita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Cordova , Kristine Campbell, Kristine made it a horrible experience

Jun 12, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback, Felicita. We appreciate your kind words about Eric and are sorry to hear about your experience with the other staff member. We will address this issue internally to ensure better service in the future. Thank you for your continued loyalty over the past 6 years.

June 06, 2024

Dealership Rating
Employee Rating

Good service and nice service good service no need apoimemt fast delivery to my car More

by NONE23
Recommend Dealer
Yes
Jun 11, 2024

Lithia Hyundai of Odessa responded

Thankyou so much for choosing Lithia Hyundai of Odessa, we look forward to serving you again.

March 20, 2024

Dealership Rating
Employee Rating

Good service, wait time was a little long Service appointments for oil changes would be nice More

by SASSYMARE
Recommend Dealer
Yes

Other Employees Tagged: Service

...
18

Dealership Inventory (244 Vehicles)

new 2024 Hyundai IONIQ 5 car, priced at $61,930
2024 Hyundai IONIQ 5
new
Gravity Gold (Matte Gold) exterior
1-Speed A/T
AWD
new 2024 Hyundai Tucson Hybrid car, priced at $42,190
2024 Hyundai Tucson Hybrid
new
White Pearl exterior
6-Speed A/T
AWD
new 2025 Hyundai Tucson car, priced at $34,174
2025 Hyundai Tucson
new
Ecotronic Gray exterior
8-Speed A/T
AWD
new 2025 Hyundai Kona car, priced at $31,579
2025 Hyundai Kona
new
Atlas White exterior
8-Speed A/T
FWD
new 2025 Hyundai Santa Cruz car, priced at $42,395
2025 Hyundai Santa Cruz
new
Atlas White exterior
8-Speed A/T
AWD
new 2025 Hyundai Santa Cruz car, priced at $42,775
2025 Hyundai Santa Cruz
new
Sage Gray exterior
8-Speed A/T
AWD