Eric Gonzales | Page 17

Good service. And No complaints everyone was kind and professional. I would recomment to any one And No complaints everyone was kind and professional. I would recomment to any one More

by JUAN.RODRIGUEZ Verified Customer Verified Customer

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The dealership is way backup on work and had to wait 6 weeks for my car to be serviced. Parts department needs to improve in their people skills. Seemed like he didn’t even want to be at his job and just weeks for my car to be serviced. Parts department needs to improve in their people skills. Seemed like he didn’t even want to be at his job and just dragging. Once they put my parts on half of the bumper was not assembled right and completed the job myself. Took it to the dealership to get a professional experience and ended up with a half way job. More

by MARKVILLA21 Verified Customer Verified Customer

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My vehicle was there 6 weeks for a minor issue and while there suffered hail damage. I was never notified. Terrible service there suffered hail damage. I was never notified. Terrible service More

by Mary Verified Customer Verified Customer

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Great service I appreciate the help I received from them I would definitely recommend to family and friends I would definitely recommend to family and friends More

by Colemandenise7621 Verified Customer Verified Customer

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Good job. . thank you for the good service I’ll come back later next time… . thank you for the good service I’ll come back later next time… More

by ME5150828 Verified Customer Verified Customer

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Amazing service Great staff and attentive staff Prices can’t be beat and friendly service can’t be beat and friendly service More

by Jazzypacheco_2006 Verified Customer Verified Customer

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This dealership has one of the worst service departments that I have ever dealt with. I am having the same issue with my vehicle that they have continuously “fixed”! They try to take the easy way out so the that I have ever dealt with. I am having the same issue with my vehicle that they have continuously “fixed”! They try to take the easy way out so they do not have to put any kind of time or money into my air conditioner. My car is still under warranty, but I guarantee if it wasn’t then they would do their best to fix it properly, because it would probably cost a fortune and would be at my expense not theirs! . They never have any loaner cars whatsoever because they take their sweet time at getting everyone’s vehicle fixed. It is the same song of dance every time I take my car. I thought about trading my car in for a new vehicle, but when and IF I do, I will not do it at the Hyundai in Odessa. More

by Brinray25 Verified Customer Verified Customer

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All ways good to come back to a friendly face at the dealership thanks to her. dealership thanks to her. More

by MEDINAJAM Verified Customer Verified Customer

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Eric is nice and polite, however, when he is out there is zero communication from anyone about the vehicle. My car was there for 2.5 weeks. While it was being serviced, I asked to have an oil change. I belie zero communication from anyone about the vehicle. My car was there for 2.5 weeks. While it was being serviced, I asked to have an oil change. I believe it was done, but noon went over anything with me. There was no checklist that levels or filters had been checked. When I took my car in, it had just been detailed and was clean inside and out. When I got it back, it was was filthy. They didn’t even run it through their own wash to knock the dirty off of it. More

by shellidbriggs Verified Customer Verified Customer

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KRISTINE WAS AWESOME AND EASY TO DEAL WITH. GREAT CUSTOMER SERVICE. HAD REPAIRS DONE AND WAS A GREAT EXPERIENCE. THANK YOU SO MUCH GREAT CUSTOMER SERVICE. HAD REPAIRS DONE AND WAS A GREAT EXPERIENCE. THANK YOU SO MUCH More

by oscar.rodriguez1 Verified Customer Verified Customer

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