Eric Gonzales | Page 3

Took two hours for an oil change and air filter . go there regularly and it has never taken that long . When I asked , was told he was new. May have never changed an air filter on a Tahoe befor go there regularly and it has never taken that long . When I asked , was told he was new. May have never changed an air filter on a Tahoe before. I told him if he couldn't do the job. He really need to get him some help the way it was too long. More

by PATCARRELL13 Verified Customer Verified Customer

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I was in and out within about an hour which was great, however there was a mishap with the paperwork that caused some confusion and a delay. Other than that everything went well! however there was a mishap with the paperwork that caused some confusion and a delay. Other than that everything went well! More

by rmontelongo79 Verified Customer Verified Customer

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We did everything online very quick and easy everyone there was nice and helpful Friendly there was nice and helpful Friendly More

by BIRDIEREGAN Verified Customer Verified Customer

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Always a great experience Eric always takes care of his customers I never have a bad experience when needing services with Eric's help customers I never have a bad experience when needing services with Eric's help More

by RUTH.MCCUTCHEN1 Verified Customer Verified Customer

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Friendly and willing to help without being pushy. Easy to deal with and willing to get to comfortable payments. Easy to deal with and willing to get to comfortable payments. More

by ARMRAM28 Verified Customer Verified Customer

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I cannot recommend buying a Hyundai less if you are in the Midland/Odessa area, I had to take my vehicle in because it broke down and it is still under warranty. It has been a month since they've had and the Midland/Odessa area, I had to take my vehicle in because it broke down and it is still under warranty. It has been a month since they've had and and real work on it hasn't even begun yet. I have had to contact corporate and hassle the service department almost once a week for again a full month. This is not a new issue either, I have spoken to several friends who used to own Hyundai's and have had almost exact experiences. Needless to say, they all no longer own Hyundai's and I will never purchase another Hyundai simply for the fact that any service under warranty will have to go through this dealership and the experience will never change. I cannot reiterate it enough to never buy a Hyundai if you live anywhere in West Texas unless you want the same headache I and others have gone through. More

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EVERYONE WAS VERY COURTEOUS, POLITE, AND ATTENTIVE TO OUR WANTS AND NEEDS DURING THE SERVICE PROCESS…THANKS FOR THE QUALITY AND ATTENTION TO SERVICE DETAILS!!! OUR WANTS AND NEEDS DURING THE SERVICE PROCESS…THANKS FOR THE QUALITY AND ATTENTION TO SERVICE DETAILS!!! More

by RGIBSON.TOYAH Verified Customer Verified Customer

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The dealership was clean and inviting! My only complaint is the mechanic that worked on my car. My only complaint is the mechanic that worked on my car. More

by bellabug2004 Verified Customer Verified Customer

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The best as always! I been a customer for 21 years and wouldn't go anywhere else. I been a customer for 21 years and wouldn't go anywhere else. More

by Dre Verified Customer Verified Customer

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Had to wait a few minutes before someone met me at the desk. But overall, very good. desk. But overall, very good. More

by VANAMBURGHCRAIG Verified Customer Verified Customer

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