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Eric Gonzales

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Eric Gonzales

Eric Gonzales | Page 21

Service Advisor - Se Habla Espanol

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.3

203 Reviews

Overview Reviews (203)

4.3

203 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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203 Reviews of Eric Gonzales

June 11, 2024

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Eric was amazing as always the other lady in the front was horrible!! If it wasn’t for the finance lady she would have made me go to another dealer she treated me so badly and other customers rushing them was horrible!! If it wasn’t for the finance lady she would have made me go to another dealer she treated me so badly and other customers rushing them and rolling her eyes I haven’t ever had a bad experience in my 6 years there until her I wish I knew her name but Eric great job!! More

by Felicita

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amy Cordova , Kristine Campbell, Kristine made it a horrible experience

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Jun 12, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback, Felicita. We appreciate your kind words about Eric and are sorry to hear about your experience with the other staff member. We will address this issue internally to ensure better service in the future. Thank you for your continued loyalty over the past 6 years.

June 06, 2024

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Employee Rating

Good service and nice service good service no need apoimemt fast delivery to my car apoimemt fast delivery to my car More

by NONE23

Verified Customer

Recommend Dealer

Yes

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Jun 11, 2024 -

Lithia Hyundai of Odessa responded

Thankyou so much for choosing Lithia Hyundai of Odessa, we look forward to serving you again.

March 20, 2024

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Good service, wait time was a little long Service appointments for oil changes would be nice appointments for oil changes would be nice More

by SASSYMARE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Service

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