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Eric Hargrove
Eric Hargrove | Page 3
Service Manager
Wolfchase Nissan
2956 North Germantown Road
Bartlett, TN 38133
96 Reviews
96 Reviews of Eric Hargrove
Verified Customer
June 24, 2021
If I could give 0 stars I would. Customer service was terrible. My car didn’t even get looked at until 4 days after I dropped it off. When I called to check on it they said they couldn’t find the car or terrible. My car didn’t even get looked at until 4 days after I dropped it off. When I called to check on it they said they couldn’t find the car or even my name in the system so they “transfer” my call and had me waiting for over 10min. The call was then picked up by the same guy saying “hold on a moment” and then he hung up on me. Very unprofessional. More
by Customer
Other Employees Tagged: Michael Robinson, Brittany Walton
June 20, 2021
Not happy!Bought my car March 10, 2021. My check engine Not happy! Bought my car March 10, 2021. My check engine light came on before my first oil change. Brought to dealership next day. Light went off. Ga Not happy! Bought my car March 10, 2021. My check engine light came on before my first oil change. Brought to dealership next day. Light went off. Gave me an oil change and fixed a recall they sent me on my way stating g they didn’t know cause of check gone light. Called sales manager on June 16, 2021 to report check engine light again and car hesitating to start. Returned to dealership on 17th to get that it’s a computer update that needs to be done and picked up to find check engine turned off. Well here I am today the 20th... car did not want to start... check engine light back on. I’m not happy to have a new car and could possibly be stranded somewhere. I haven’t my 3rd payment yet. I have to take off work again tomorrow to get this issue resolved yet a 3rd time. More
by SNWALK61
Other Employees Tagged: Booker T Johnson
June 20, 2021
Great people and some of the best customer service I’ve ever dealt with when it comes to quick car service. Great job guys keep it up ever dealt with when it comes to quick car service. Great job guys keep it up More
by AOCOLLINS05
Other Employees Tagged: Michael Robinson, Brittany Walton
June 20, 2021
People here are warm and welcoming. Everyone smiled and I felt like I was in good hands. Hopefully my problem doesn’t occur again…second time for same problem in two weeks on a brand new car I felt like I was in good hands. Hopefully my problem doesn’t occur again…second time for same problem in two weeks on a brand new car More
by LISSAANNKC
Other Employees Tagged: Dwayne and Jessica
June 12, 2021
I’m very pleased with my visit. It clearly shows they’re under New Management. New Faces. The visit and service were wonderful. Staff very friendly, caring, and seemed to love their job. under New Management. New Faces. The visit and service were wonderful. Staff very friendly, caring, and seemed to love their job. More
by EVA.BEARD
Other Employees Tagged: Brittany Walton, Mr. Skyler
May 27, 2021
Communication was excellent. As a single woman, I almost always expect to be taken advantage of, especially when it comes to to vehicle issues. I feel they did only what was truly necessary and I did not f always expect to be taken advantage of, especially when it comes to to vehicle issues. I feel they did only what was truly necessary and I did not feel taken advantage of. More
by Coco
Other Employees Tagged: Michael Robinson, Brittany Walton
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