Eric Hargrove
Eric Hargrove at Wolfchase Nissan

Eric Hargrove | Page 4

Service Manager

Wolfchase Nissan

2956 North Germantown Road
Bartlett, TN 38133

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96 Reviews
not yet
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96 Reviews

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96 Reviews of Eric Hargrove

May 25, 2021

Dealership Rating
Employee Rating

I've been coming to wolfchase Nissan for years and have always been impressed by their honesty and service and dedication. I won't take my truck anywhere else! More

by CALEBMTINKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwayne S McNeil

May 26, 2021

Wolfchase Nissan responded

Caleb, thank you for taking the time to leave such amazing feedback for our Service Department here at Wolfchase Nissan. We value your trust and your opinion. I will be sure to pass your comments along to our Service Manager so that he can share them with our team. We look forward to serving you again.

May 25, 2021

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Employee Rating

Professional, knowledgeable courteous staff which display a high degree concerns for each customers throughout our visit. Courtesy van driver took value time to thoroughly explain the entire shuttle process. More

by terrytaylortk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Yates , Booker T Johnson, Michael Robinson

May 25, 2021

Wolfchase Nissan responded

Terry, thanks for choosing Wolfchase Nissan for your recent service needs. We're so happy to hear that you had a great experience and we truly appreciate the 5-star rating. It's also nice to hear that the shuttle driver took the time to explain the shuttle process to you. We value your business and look forward to serving you again.

May 22, 2021

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Employee Rating

Not good communication about time frame for diagnostic & time it will take to fix car. Two different occasions there were issues that could have been communicated better. Not a happy camper. More

by fredabrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cesar, Skyler

May 24, 2021

Wolfchase Nissan responded

Mrs. Brooks, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Someone from our customer relations team will be reaching out to you to discuss this further in hopes that we can rectify this matter.

May 20, 2021

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Employee Rating

Wolfchase Nissan has always taken such good care of us and all of our needs with my Juke. Christy and the rest of the staff are so friendly and helpful! More

by dinwiddie525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Robinson, Brittany Walton

May 25, 2021

Wolfchase Nissan responded

First and foremost, thank you for your loyalty, it means the world to us. I'm happy to hear that you had a great service experience with our Service Center recently and that they took such good care of you. We value your business and look forward to serving you again.

May 13, 2021

Dealership Rating
Employee Rating

I love it at Wolfchase Nissan everyone is so friendly. Especially Tony Rogers who is my salesman. He makes sure I’m taken care of. More

by VIVIAN9265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2021

Wolfchase Nissan responded

We love you too, Vivian! Thanks for the amazing feedback and, most especially, your loyalty. I'm glad Tony takes such great care of you as he is a valued member of our team. We value your business and look forward to serving you again.

May 12, 2021

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Employee Rating

I bought 4 tires and an oil change for almost $1000. I had to remind them 3 separate times about a problem with the electronic key. So (as usual with this service department) I had significant unexpected More

by scottrfishermd
Recommend Dealer
No

Other Employees Tagged: Michael Robinson

May 25, 2021

Wolfchase Nissan responded

Mr. Fisher, please give our customer relations team a call at 901-255-3828. We'd really like to discuss this with you further and hope that we can resolve this issue for you.

May 09, 2021

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Employee Rating

I was in need of help and you all were the best! I thank you all for all you have done for me. Thank you More

by MECA85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Robinson, Brittany Walton

May 10, 2021

Wolfchase Nissan responded

Thanks for taking the time to provide feedback regarding your recent visit to our Service Center at Wolfchase Nissan. I'm so pleased to hear that our team was so helpful in getting your vehicle taken care of. We value your business and look forward to serving you for many more years to come.

May 08, 2021

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Employee Rating

i have been coming here from my first bought car to now and it’s beyond amazing the staff maintain every guys espically my dealer chris wainscott got me in a new 2021 nissan versa and i would defiantly ke More

by austinhunt14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Yates, Hamilton Smith, Youmni Hamami , Booker T Johnson, Ali Pirani, Michael Robinson, Chris Wainscott

May 10, 2021

Wolfchase Nissan responded

First and foremost, Austin, thank you for your loyalty, it means the world to us. It's so awesome to read your feedback and I can't wait to share it with our team. I'm so happy to hear that you enjoyed the experience Chris provided to you recently. He is a highly valued member of our Sales Team and we are so lucky to have him at our dealership. We value your business and wish you many safe and happy miles in your new Nissan Versa.

May 08, 2021

austinhunt14 responded

😁

May 10, 2021

austinhunt14 responded

you guys are awesome (:

May 03, 2021

Dealership Rating
Employee Rating

Listening carefully to service needed and I was very appreciative that he was very attentive and with great customer service that my car service needs More

by PAULINENEAL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2021

Wolfchase Nissan responded

Pauline, thanks for taking the time to leave feedback regarding your recent visit to our Service Department. I'm happy to hear that you found our team to be attentive to your needs and that they were also providing great service throughout your visit. I will pass your comments along to them, so they know their hard work is appreciated. We value your business and look forward to serving you again.

May 02, 2021

Dealership Rating
Employee Rating

Best experience I’ve ever had at a dealership. Staffed with very friendly people. Every time I go there for service, it get completed in a very short time. More

by NissanDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Robinson

May 05, 2021

Wolfchase Nissan responded

Thanks for taking the time to leave such amazing feedback. This is the type of feedback we strive for - "best ever". We truly appreciate your loyalty and look forward to serving you again.

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