I've been coming to wolfchase Nissan for years and have
always been impressed by their honesty and service and dedication. I won't take my truck anywhere else!
always been impressed by their honesty and service and dedication. I won't take my truck anywhere else!
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by CALEBMTINKLE
Verified Customer
Verified Customer
Other Employees Tagged:
Dwayne S McNeil
May 26, 2021 -
Wolfchase Nissan responded
Caleb, thank you for taking the time to leave such amazing feedback for our Service Department here at Wolfchase Nissan. We value your trust and your opinion. I will be sure to pass your comments along to our Service Manager so that he can share them with our team. We look forward to serving you again.
Professional, knowledgeable courteous staff which display
a high degree concerns for each customers throughout our visit. Courtesy van driver took value time to thoroughly explain the entire shuttle process.
a high degree concerns for each customers throughout our visit. Courtesy van driver took value time to thoroughly explain the entire shuttle process.
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by terrytaylortk
Verified Customer
Verified Customer
Other Employees Tagged:
Carl Yates
, Booker T Johnson, Michael Robinson
May 25, 2021 -
Wolfchase Nissan responded
Terry, thanks for choosing Wolfchase Nissan for your recent service needs. We're so happy to hear that you had a great experience and we truly appreciate the 5-star rating. It's also nice to hear that the shuttle driver took the time to explain the shuttle process to you. We value your business and look forward to serving you again.
Not good communication about time frame for diagnostic &
time it will take to fix car. Two different occasions there were issues that could have been communicated better. Not a happy camper.
time it will take to fix car. Two different occasions there were issues that could have been communicated better. Not a happy camper.
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by fredabrooks
Verified Customer
Verified Customer
Other Employees Tagged:
Cesar, Skyler
May 24, 2021 -
Wolfchase Nissan responded
Mrs. Brooks, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Someone from our customer relations team will be reaching out to you to discuss this further in hopes that we can rectify this matter.
Wolfchase Nissan has always taken such good care of us
and all of our needs with my Juke. Christy and the rest of the staff are so friendly and helpful!
and all of our needs with my Juke. Christy and the rest of the staff are so friendly and helpful!
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by dinwiddie525
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Robinson, Brittany Walton
May 25, 2021 -
Wolfchase Nissan responded
First and foremost, thank you for your loyalty, it means the world to us. I'm happy to hear that you had a great service experience with our Service Center recently and that they took such good care of you. We value your business and look forward to serving you again.
I love it at Wolfchase Nissan everyone is so friendly.
Especially Tony Rogers who is my salesman. He makes sure I’m taken care of.
Especially Tony Rogers who is my salesman. He makes sure I’m taken care of.
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by VIVIAN9265
Verified Customer
Verified Customer
May 19, 2021 -
Wolfchase Nissan responded
We love you too, Vivian! Thanks for the amazing feedback and, most especially, your loyalty. I'm glad Tony takes such great care of you as he is a valued member of our team. We value your business and look forward to serving you again.
I bought 4 tires and an oil change for almost $1000. I
had to remind them 3 separate times about a problem with the electronic key. So (as usual with this service department) I had significant unexpected
had to remind them 3 separate times about a problem with the electronic key. So (as usual with this service department) I had significant unexpected delays… When they finally got to the diagnosis (an hour later), they spent another 30 minutes before they found a bad “switch”
Yet ANOTHER hour later, “all fixed!”
However, an additional $300, for a “switch!” All in all an entire day given up, with nasty surprises, to boot. Doubt we (or our friends) will be back. Burned too many times in the same way!
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by scottrfishermd
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Robinson
May 25, 2021 -
Wolfchase Nissan responded
Mr. Fisher, please give our customer relations team a call at 901-255-3828. We'd really like to discuss this with you further and hope that we can resolve this issue for you.
I was in need of help and you all were the best! I thank
you all for all you have done for me. Thank you
you all for all you have done for me. Thank you
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by MECA85
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Robinson, Brittany Walton
May 10, 2021 -
Wolfchase Nissan responded
Thanks for taking the time to provide feedback regarding your recent visit to our Service Center at Wolfchase Nissan. I'm so pleased to hear that our team was so helpful in getting your vehicle taken care of. We value your business and look forward to serving you for many more years to come.
i have been coming here from my first bought car to now
and it’s beyond amazing the staff maintain every guys espically my dealer chris wainscott got me in a new 2021 nissan versa and i would defiantly ke
and it’s beyond amazing the staff maintain every guys espically my dealer chris wainscott got me in a new 2021 nissan versa and i would defiantly keep going in for my future car purchases 😁
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by austinhunt14
Verified Customer
Verified Customer
May 10, 2021 -
Wolfchase Nissan responded
First and foremost, Austin, thank you for your loyalty, it means the world to us. It's so awesome to read your feedback and I can't wait to share it with our team. I'm so happy to hear that you enjoyed the experience Chris provided to you recently. He is a highly valued member of our Sales Team and we are so lucky to have him at our dealership. We value your business and wish you many safe and happy miles in your new Nissan Versa.
May 10, 2021 -
austinhunt14 responded
you guys are awesome (:
Listening carefully to service needed and I was very
appreciative that he was very attentive and with great customer service that my car service needs
appreciative that he was very attentive and with great customer service that my car service needs
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by PAULINENEAL1
Verified Customer
Verified Customer
May 05, 2021 -
Wolfchase Nissan responded
Pauline, thanks for taking the time to leave feedback regarding your recent visit to our Service Department. I'm happy to hear that you found our team to be attentive to your needs and that they were also providing great service throughout your visit. I will pass your comments along to them, so they know their hard work is appreciated. We value your business and look forward to serving you again.
Best experience I’ve ever had at a dealership. Staffed
with very friendly people. Every time I go there for service, it get completed in a very short time.
with very friendly people. Every time I go there for service, it get completed in a very short time.
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by NissanDriver
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Robinson
May 05, 2021 -
Wolfchase Nissan responded
Thanks for taking the time to leave such amazing feedback. This is the type of feedback we strive for - "best ever". We truly appreciate your loyalty and look forward to serving you again.