Eric Kim | Page 2

Very accomodating and respectful to our thoughts. They were very polite and responded very appropriately to any of our points we raised. They also supported their argument with a document drawn from They were very polite and responded very appropriately to any of our points we raised. They also supported their argument with a document drawn from internet which was "Vehicle Dependability Study" showing Lexus at the top of the list of 32 other brands of popular cars as the most dependable car among all. That one document prevented me to go to another brand which I was thinking this time for a change. They conducted a very civilized and a productive conversation with us and made us feel that they were helping us and not trying to grab money from us. . More

by ANI0 Verified Customer Verified Customer

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Perfect Was so friendly and honest dealer. I really like it no pushy at all. We felt so comfortable with a good attention. Thanks to Meghan for her recommenda Was so friendly and honest dealer. I really like it no pushy at all. We felt so comfortable with a good attention. Thanks to Meghan for her recommendation to make up our decision in our new car. Thank you again for all. More

by Cemal Sag Verified Customer Verified Customer

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Unusually Easy and Enjoyable Firstly this dealership is all around great from beginning to end. I came back after three years as my first encounter with them was like no other and Firstly this dealership is all around great from beginning to end. I came back after three years as my first encounter with them was like no other and will do so again as they were still just as great if not better than three years ago. More

by Marcelle Verified Customer Verified Customer

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The best place ever. Amazing dealership and amazing workers give me the best price will recommend to everyone to go there and not anywhere else, had an excellent experien Amazing dealership and amazing workers give me the best price will recommend to everyone to go there and not anywhere else, had an excellent experience with every department in there More

by Liat Guzelgul Verified Customer Verified Customer

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Great customer service I enjoyed dealing w/Meghan Ahrens.. she went out of her way to make us happy. During this experience, we learned that the dealers operate independentl I enjoyed dealing w/Meghan Ahrens.. she went out of her way to make us happy. During this experience, we learned that the dealers operate independently of Lexus the company (which we weren’t aware of) . prior to this lease we just signed in Englewood, we got a pre-owned lease in Manhattan. Our experience in Manhattan was so bad that we decided to travel to New Jersey to get our new car. Manhattan leased us a pre-owned vehicle 3 yrs ago,, and their service dept told us to buy brand new tires in less than one year of leasing (englewood dealers said that was unusual)..and Manhattan didn't advise us of ‘wear and tear’ coverage, and now we have to wait and see what Lexus will tell us with our previous lease. Also, we werent advised of Autovin a company that evaluates the Lexus leases to advise of any potential. Our car was in excellent shape as we rarely drive it living in the city and park it in a paid garage, but hoping that they don’t charge us arbitrarily (or this this will definitely be the final Lexus we lease/own). But Meghan was extremely straight forward and works hard to take care of her clients and build trust which is hard to find in the car business. If all goes well w Lexus and their assessment of our past lease, we would definitely travel again to deal w Meghan and Lexus of Englewood More

by Carolharner8 Verified Customer Verified Customer

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Excellent The attention was great. It’s was no xx. Hello what’s your bottom number ok il be right back. A few minutes later...deal. Congrats. The attention was great. It’s was no xx. Hello what’s your bottom number ok il be right back. A few minutes later...deal. Congrats. More

by HSANCHEZ164 Verified Customer Verified Customer

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Very satisfied He was very kind at explaining about the car and the price. Also, I was able to get the arrangement of the new car at the right time that I wanted. He was very kind at explaining about the car and the price. Also, I was able to get the arrangement of the new car at the right time that I wanted. More

by KRKYUNG Verified Customer Verified Customer

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Great Dealership Dominick and the entire team were outstanding in explaining things and helping the process go smoothly. Price and terms were fair and the product is t Dominick and the entire team were outstanding in explaining things and helping the process go smoothly. Price and terms were fair and the product is the best. Would definitely recommend to others. More

by Mike Verified Customer Verified Customer

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Amazing service Dominic helped us through everything and he was very nice. Had a problem here and there but he was able to help me find solutions to find the right ca Dominic helped us through everything and he was very nice. Had a problem here and there but he was able to help me find solutions to find the right car I wanted. More

by ALCANTARAJ22101 Verified Customer Verified Customer

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Pleasant experience My salesman Marcus was wonderful. He explained everything in great detail. The entire staff at englewood very helpful and friendly!! It was a easy and My salesman Marcus was wonderful. He explained everything in great detail. The entire staff at englewood very helpful and friendly!! It was a easy and stress free purchase experience. More

by dinamess Verified Customer Verified Customer

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