Eric Laurendeau | Page 14
Service Advisor
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
Dealership Experience
4 yrs, 6 mos
253 Reviews
Write a Review253 Reviews of Eric Laurendeau
November 16, 2024
I went in for a timing belt service because I wanted to do it. It is appalling that your mechanic tried to scare me as the customer with well over $7.5k in services saying they were immediately needed. Mos do it. It is appalling that your mechanic tried to scare me as the customer with well over $7.5k in services saying they were immediately needed. Most of the items were absolutely xx and some I have had done not too long ago and thus clearly not inspected and lies. I took the vehicle to you as a dealer “trusting” it would be taken care off, and saw that I was the one that was tried to be taken. Clearly this once again shows that you are in it not for the customer and just want to add on needless work to a car to make as much profit off of uneducated customers. Well, you chose the wrong one this time and I will be telling everyone I know both personally as well as through social media groups about the ordeal. Stealerships are confirmed with your sales tactics. More
November 16, 2024
Eric provided an excellent service experience. He shared what was needed to keep my car running tip top then he went into detail explaining why it was so important. He took his time and I didn’t He shared what was needed to keep my car running tip top then he went into detail explaining why it was so important. He took his time and I didn’t feel rushed. Spectacular experience! More
Other Employees Tagged: Brian Bouchard
October 31, 2024
Fast, efficient, professional. I would recommend the Honda at Avenues. Just relocated here and I found my new Honda dealer. I would recommend the Honda at Avenues. Just relocated here and I found my new Honda dealer. More
Other Employees Tagged: Bobby Howard, James Bollettieri
October 31, 2024
I always have my van serviced here. The team is always quick to assist and discuss the maintenance schedule with me and they always get my vehicle back to me on time if not earlier than The team is always quick to assist and discuss the maintenance schedule with me and they always get my vehicle back to me on time if not earlier than expected. More
October 29, 2024
Great salesman, great service, very fun dealer, outstanding facility, and a super service department, I will buy again outstanding facility, and a super service department, I will buy again More
Other Employees Tagged: Avtar Ghuman, John Lakes, Bobby Howard, Cyrus Kanyuira, James Bollettieri , Evan Dunaway, Richard Norton

