Eric Laurendeau | Page 14
Service Advisor
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
Dealership Experience
4 yrs, 5 mos
241 Reviews
Write a Review241 Reviews of Eric Laurendeau
October 16, 2024
Had an appointment for simple oil snd filter change. Took over 2 hours for thie service to be completed. Even if this was scheduled on a weekend, busy day, an oil change should not take that long. No is Took over 2 hours for thie service to be completed. Even if this was scheduled on a weekend, busy day, an oil change should not take that long. No issues with service advisor More
October 11, 2024
The staff was Very pleasant. Was kept updated on progress. Was updated on time frame for repairs Was kept updated on progress. Was updated on time frame for repairs More
Other Employees Tagged: Bobby Howard, James Bollettieri
October 07, 2024
Eric was cordial and helpful reminding me of previous service recommendations and the importance and prioritization considerations. I waited for the completion of the services the facility was comfortabl service recommendations and the importance and prioritization considerations. I waited for the completion of the services the facility was comfortable with considerate amenities. More
October 05, 2024
Honda of the Avenues has quick, friendly service, comfortable waiting areas and professional service people. comfortable waiting areas and professional service people. More
Other Employees Tagged: Bobby Howard, James Bollettieri
October 05, 2024
Very simple check would take more than 2 hours to get it done, it was a waste of time. done, it was a waste of time. More
Other Employees Tagged: James Bollettieri
October 01, 2024
Eric in servicing was awesome! Took time to explain what was/wasn't needed for servicing on my car at current mileage. Very nice, great to work with. Took time to explain what was/wasn't needed for servicing on my car at current mileage. Very nice, great to work with. More
October 01, 2024
I had a great experience getting my battery replaced and also having a few recalls fixed. Eric was quick to respond to questions by phone and in person. I didn’t have to wait long while the there to drop of also having a few recalls fixed. Eric was quick to respond to questions by phone and in person. I didn’t have to wait long while the there to drop off or pick up and am happy with the experience. Olivia was also very helpful in assisting me with the rental car I received while they worked on the recalls. More
Other Employees Tagged: Olivia
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