Eric Laurendeau
Eric Laurendeau at Honda of the Avenues

Eric Laurendeau

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
272 Reviews

Dealership Experience

4 yrs, 9 mos

4.8

272 Reviews

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272 Reviews of Eric Laurendeau

October 04, 2026

Dealership Rating
Employee Rating

Eric did a fantastic job, very knowledgeable and welcoming. Came across as sincere and honest More

by leroddy40
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

October 01, 2026

Dealership Rating
Employee Rating

John is the person that assigned for my car. He’s very knowledgeable and helpful. He even prepared me for my car would need for future maintenance. This is why I keep coming back to Honda Avenue More

by rnd87734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 24, 2026

Dealership Rating
Employee Rating

Eric was very helpful. He took care of the vehicle and myself. He was prompt in responding to my queries and providing updates. More

by vmmanish
Recommend Dealer
Yes
Sep 29, 2026

Honda of the Avenues responded

Thank you for the great review! We’re glad Eric took great care of you and your vehicle while keeping you updated throughout the process. We appreciate your business!

September 22, 2026

Dealership Rating
Employee Rating

Great I had great service and eric did a great job Well done eric, yay More

by Abarclay3
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Sep 30, 2026

Honda of the Avenues responded

Thank you for the great review! We’re happy to hear Eric provided you with excellent service. We appreciate your business and look forward to seeing you again!

September 22, 2026

Dealership Rating
Employee Rating

The service visit I had was very good. The service advisor who took care of me was excellent, very customer satisfaction oriented. I gave him the highest score on the survey I submitted. F More

by RAYMOND.BARATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2026

Honda of the Avenues responded

Thank you for clarifying and for sharing your experience! We’re so glad your service advisor provided excellent, customer-focused care. We truly appreciate your feedback and your support!

September 08, 2026

Dealership Rating
Employee Rating

Thorough, timely, and Eric always is great to work with Eric has been taking care of my old Odyssey very well. Always punctual on service time, communicates, and is the reason I have stayed with the dealer More

by Mark Davis
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Sep 30, 2026

Honda of the Avenues responded

Thank you for your continued loyalty! We’re glad Eric consistently provides timely, thorough service and great communication while taking care of your Odyssey. We truly appreciate your trust in our team!

August 25, 2026

Dealership Rating
Employee Rating

Very professional and to the point. Pointed out to me what my vehicle needed oil change and another recall. Vehicle was finish sooner than stated at check in. Of numerous service depart More

by dkburt
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Sep 30, 2026

Honda of the Avenues responded

Thank you for the amazing review! We’re glad our team provided professional, efficient service and got your vehicle finished ahead of schedule. Being your #1 service department means a lot to us!

August 25, 2026

Dealership Rating
Employee Rating

Eric was great, Excellent assistance! ! I was in desperate need of a new battery was able to come in and get in and get out in a timely fashion! More

by jalibabrazil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard

Oct 02, 2026

Honda of the Avenues responded

Thank you for the great review! We’re glad Eric provided excellent assistance and was able to get you a new battery quickly. We appreciate your business!

August 10, 2026

Dealership Rating
Employee Rating

Took three visits to the dealership to find out what was wrong with my car. Gave me an estimate to get the car fixed on another issue turned out. It was the wrong car.. I’d recommend you go down to Saint Au More

by JMurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 17, 2026

Honda of the Avenues responded

We’re sorry to hear about your experience. We appreciate your feedback and apologize for the frustration and inconvenience this caused.

August 04, 2026

Dealership Rating
Employee Rating

Has a hiccup but you guys made it right Pleased with the service. Eric was great. More

by melissa24.jax
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Aug 17, 2026

Honda of the Avenues responded

Thank you for the feedback! We’re glad Eric and our team made things right!

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