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Eric Laurendeau

Overview Reviews (246) Inventory (328)

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Eric Laurendeau

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8

246 Reviews

Overview Reviews (246) Inventory (328)

Dealership Experience

4 yrs, 5 mos

4.8

246 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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246 Reviews of Eric Laurendeau

June 15, 2026

Dealership Rating

Employee Rating

Fast and friendly. I was late for my appointment but it wasn't an issue- they got me in as if I was right on time. Service was completed quickly. I was late for my appointment but it wasn't an issue- they got me in as if I was right on time. Service was completed quickly. More

by ELIZABETHLYORK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 18, 2026 -

Honda of the Avenues responded

Thank you for your review! We’re glad to hear you were treated quickly and professionally, especially while you were in a time crunch. We appreciate your feedback and are happy the service met your expectations.

June 15, 2026

Dealership Rating

Employee Rating

by ELIZABETHLYORK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 18, 2026 -

Honda of the Avenues responded

June 13, 2026

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Employee Rating

He explained everything about the service of my car and kept me informed about the process and progress. He deserves 5 kept me informed about the process and progress. He deserves 5 More

by drobiuk

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 15, 2026 -

Honda of the Avenues responded

Thank you for your review! We're glad to hear your service advisor kept you informed throughout the process and clearly explained everything about your vehicle's service. We appreciate your 5-star feedback and look forward to serving you again!

June 13, 2026

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Employee Rating

Everyone is always pleasant, knowledgeable and helpful. They are efficient and keep you advised while you are waiting. They are efficient and keep you advised while you are waiting. More

by michaelaalbon561

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 15, 2026 -

Honda of the Avenues responded

Thank you for your kind words! We're happy to hear our team was pleasant, knowledgeable, and helpful throughout your visit. We appreciate your feedback and are glad we could keep you informed while providing efficient service. We look forward to seeing you again!

June 11, 2026

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Employee Rating

Excellent service! Eric was attentive, clear, and very professional. Truly helpful team and smooth process. Eric was attentive, clear, and very professional. Truly helpful team and smooth process. More

by lori_pr

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 15, 2026 -

Honda of the Avenues responded

Thank you for your great review! We're glad to hear Eric provided attentive, clear, and professional service and that your experience was smooth from start to finish. We appreciate your kind words and look forward to serving you again!

June 07, 2026

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Employee Rating

Eric is very professional,helpful, and knowledgeable! I know my vehicle is on good hands when I bring it in for service! Thank you! I know my vehicle is on good hands when I bring it in for service! Thank you! More

by CAROLTORRES5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 08, 2026 -

Honda of the Avenues responded

Thank you for your kind words! We're glad to hear Eric provided professional, helpful, and knowledgeable service. We appreciate your trust in us and look forward to taking care of your vehicle in the future!

June 06, 2026

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Employee Rating

Eric really takes care of his customers. It's always pleasure working with him Eric's great! It's always pleasure working with him Eric's great! More

by MGEIGER64

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 08, 2026 -

Honda of the Avenues responded

Thank you for the kind words! We're thrilled to hear Eric continues to provide excellent service and takes great care of his customers. We'll be sure to share your feedback with him. We appreciate your support!

June 01, 2026

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Employee Rating

Eric took great care going over service record and making suggestions for now and later suggestions for now and later More

by jmcmann01

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 08, 2026 -

Honda of the Avenues responded

Thank you for your kind review! We're glad Eric took the time to carefully review your service history and provide helpful recommendations for both immediate and future needs. We appreciate your support and look forward to serving you again!

May 31, 2026

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Employee Rating

Knowledgeable, quick and professional Eric was Knowledgeable. He pulled up car history and suggested the best service. Also pointed out the unnecessary service that was suggested in my previous se Knowledgeable. He pulled up car history and suggested the best service. Also pointed out the unnecessary service that was suggested in my previous service. Hope i won't be scammed next time More

by smilysavvy

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 01, 2026 -

Honda of the Avenues responded

Thank you for your feedback! We're glad Eric provided knowledgeable, professional service and took the time to review your vehicle's history and recommend only the services you needed. We appreciate your honesty and are committed to earning your trust with every visit. Thank you for choosing Honda of the Avenues!

May 30, 2026

Dealership Rating

Employee Rating

Eric is great and very thorough. The pricing is very high for the service performed. The pricing is very high for the service performed. More

by STEVEABUSH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Laurendeau

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Jun 01, 2026 -

Honda of the Avenues responded

Thank you for your feedback! We're glad to hear Eric provided thorough and attentive service. We appreciate your comments regarding pricing and will share them with our team as we continually work to provide the best value and service possible. Thank you for choosing us!

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