Eric Laurendeau
Eric Laurendeau at Honda of the Avenues

Eric Laurendeau

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
264 Reviews

Dealership Experience

4 yrs, 7 mos

4.8

264 Reviews

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264 Reviews of Eric Laurendeau

August 10, 2026

Dealership Rating
Employee Rating

Took three visits to the dealership to find out what was wrong with my car. Gave me an estimate to get the car fixed on another issue turned out. It was the wrong car.. I’d recommend you go down to Saint Au More

by JMurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 17, 2026

Honda of the Avenues responded

We’re sorry to hear about your experience. We appreciate your feedback and apologize for the frustration and inconvenience this caused.

August 04, 2026

Dealership Rating
Employee Rating

Has a hiccup but you guys made it right Pleased with the service. Eric was great. More

by melissa24.jax
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Aug 17, 2026

Honda of the Avenues responded

Thank you for the feedback! We’re glad Eric and our team made things right!

August 03, 2026

Dealership Rating
Employee Rating

Great experience. It was a pleasant experience getting my van serviced there. Thank you again. More

by worf7484
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Aug 17, 2026

Honda of the Avenues responded

Thank you for the great review! We’re glad you had a pleasant service experience with us!

August 02, 2026

Dealership Rating
Employee Rating

Eric is the most honest of all the service representatives I prefer him all the time More

by darrick_gay
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Aug 03, 2026

Honda of the Avenues responded

Thank you for your feedback! We're glad Eric consistently provides honest and dependable service. We appreciate your support and hope to earn that fifth star on your next visit!

July 30, 2026

Dealership Rating
Employee Rating

X x x x c x x c x x c x c c x More

by mre9662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2026

Honda of the Avenues responded

Thank you for the review, we hope to earn that 5th star next visit.

July 28, 2026

Dealership Rating
Employee Rating

The service was great and they addressed all of my issues and concerns. Richie was a nice shuttle driver. More

by nep321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Honda of the Avenues responded

Thank you for your kind words! We're glad our team addressed all of your concerns and that Richie made your shuttle experience a great one. We appreciate your support!

July 25, 2026

Dealership Rating
Employee Rating

Eric is always an absolute pleasure every time I visit the service dept and have him as my sales rep. He has great people skills, keeps you informed, and gives you accurate wait time estimates. More

by April H.
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Jul 29, 2026

Honda of the Avenues responded

Thank you for your wonderful review! We're so glad Eric continues to provide exceptional service and keeps you informed every step of the way. We truly appreciate your loyalty and look forward to serving you again!

July 23, 2026

Dealership Rating
Employee Rating

The experience was very good. People were very nice and helpful and waiting room very convenient More

by martinjoe48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Cyrus Kanyuira

Jul 29, 2026

Honda of the Avenues responded

Thank you for your kind review! We're glad you had a great experience and found our team friendly and helpful. We appreciate your support and look forward to seeing you again!

July 15, 2026

Dealership Rating
Employee Rating

They do a good job of keeping me informed about how to keep my Honda vehicle in good shape More

by Cowboy
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Jul 22, 2026

Honda of the Avenues responded

Thank you for your review! We're glad our team keeps you informed and helps you keep your Honda running at its best. We appreciate your trust and look forward to seeing you again!

July 14, 2026

Dealership Rating
Employee Rating

Eric helped me understand the breakdown of the suggested services and helped me prioritize to get my car up and running again. I appreciated that he took the time to test drive my car to hear the sound it w More

by Kdulls01
Recommend Dealer
Yes

Other Employees Tagged: Eric Laurendeau

Jul 22, 2026

Honda of the Avenues responded

Thank you for your review! We're thrilled to hear Eric took the time to explain your service options, test drive your vehicle, and keep you updated throughout the process. We're also glad you enjoyed our amenities while you waited. We appreciate your support and look forward to seeing you again!

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