Eric Lovo | Page 24

Purchase of 2018 X3 from Eric Lovo I had a terrific experience buying a pre-owned BMW X3. I dealt directly with Eric Lovo who was responsive, transparent, honest and extremely knowledg I had a terrific experience buying a pre-owned BMW X3. I dealt directly with Eric Lovo who was responsive, transparent, honest and extremely knowledgeable. The process to close was the most efficient I have experienced. Allen Kim did a great job in finance. I would recommend Eric Lovo in particular and BMW of Silver Spring to anyone looking to purchase a BMW in the DC area. More

Report | Print

Excellent fast service I was in and out in less than an hour with my new car purchase. Completely satisfied. Eric Lovo helped me order some new grilles too. I was in and out in less than an hour with my new car purchase. Completely satisfied. Eric Lovo helped me order some new grilles too. More

Report | Print

Great Experience Eric Lovo and the rest of the BMW Team were great. Went in, test drove the car and purchased it that day. Excellent service. Well done Eric Lovo and the rest of the BMW Team were great. Went in, test drove the car and purchased it that day. Excellent service. Well done More

Report | Print

Exceptional service and knowledge of the X3 I found Eric Lovo to be very knowledgeable, patient, and very helpful. He explained everything in detail with the price itemized. He mad3 my SUV buy I found Eric Lovo to be very knowledgeable, patient, and very helpful. He explained everything in detail with the price itemized. He mad3 my SUV buying experience exceptional. More

Report | Print

Fantastic experience for out of state buyer I found the BMW that I wanted on the Silver Spring website. I called in to inquire and was directed to Eric Lovo. Eric was prompt, courteous, and very I found the BMW that I wanted on the Silver Spring website. I called in to inquire and was directed to Eric Lovo. Eric was prompt, courteous, and very helpful. I had just had an unfavorable experience at my local BMW dealership and everyone at Silver Spring was delightful to deal with. The paperwork process and delivery of the vehicle were quick and seamless. Thank you all! I will de directing friends and family your way if they are interested in a BMW. More

Report | Print

Superior customer service My experience at this dealership was one that was unmatched and characterised by patient exquisite customer service. My sales representative was a cla My experience at this dealership was one that was unmatched and characterised by patient exquisite customer service. My sales representative was a class act! He is a major reason why I went with the BMW brand. Never once did I feel pressured or forced into sealing the deal. I just appreciated my experience and will highly recommend this dealership! More

Report | Print

Responsive and fair My experience with Eric Lovo and Allen Kim was pleasant and I’m glad I reached out, notwithstanding the distance to my home. I would certainly return. My experience with Eric Lovo and Allen Kim was pleasant and I’m glad I reached out, notwithstanding the distance to my home. I would certainly return. More

Report | Print

Very friendly and helpful While we didn't end up getting the BMW, my wife and I can't fault the experience we had at the dealer. Our salesman Eric was friendly, knowledgeable, While we didn't end up getting the BMW, my wife and I can't fault the experience we had at the dealer. Our salesman Eric was friendly, knowledgeable, and helpful. He took us for test drives in three different vehicles, and made us feel very comfortable, even when my wife accidentally took us on a toll road. :) There was no pressure while we were there, and the entire "dealer" experience was a positive one. I intend to go back and discuss one of the new Z5 convertibles once the lease on my current car is up. If you're interested in a BMW, you should definitely stop by and talk to Eric Lovo. He'll take care of you. More

Report | Print

Pleasant Buying Experience I spoke to Eric on the phone about the car we were interested in purchasing. He was able to answer all of my questions honestly and we set an appoint I spoke to Eric on the phone about the car we were interested in purchasing. He was able to answer all of my questions honestly and we set an appointment to meet him and see that car that evening. Upon arrival we were greeted and offered a beverage and then shown the car which had been cleaned, prepped and was ready for inspection and a test drive. The car was exactly as described and we were happy to move forward with the purchase. As Eric is a relatively new salesman, we were assisted by a colleague (Dave) and the entire process was very smooth. We paid the price we wanted and were not pressured and the dealership didn't try to hit us with bogus fees. All-in-all we spent no more than 10 minutes in the F&I office signing papers and paying for the car. We would absolutely do business with them again and recommend them to our friends. More

Report | Print

Eric Lovo and Anthony Lucas Both Eric and Anthony were great to deal with. They were friendly and courteous and met all my needs. They really made the whole experience seamless. Both Eric and Anthony were great to deal with. They were friendly and courteous and met all my needs. They really made the whole experience seamless. More

Report | Print