Eric Martin | Page 2

Nissan of Rocky Mount responded

Hi Jen! Thank you for this amazing review! We’re so glad our team was friendly, helpful, and knowledgeable, and that we got you taken care of in a timely manner. Providing efficient and reliable vehicle maintenance is always our goal! We truly appreciate your support and look forward to seeing you again! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you so much for taking the time to leave this review! We’re thrilled to hear you found our space clean and welcoming, and that Derrick and the rest of the team made such a great impression. Creating a comfortable, friendly environment is very important to us, and it’s wonderful to know you felt that during your visit. We truly appreciate you choosing us and look forward to seeing you again for your future service needs! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Sheri WOW! Thank you for your loyalty over the past 21 years! That truly means so much to us, and we are so grateful to have you as our customer! We’re honored to have earned your trust through both your purchases and ongoing care with our team. Providing dependable vehicle maintenance with professional experience is always our goal. We look forward to continuing to serve you for many more years to come! Thank you again! Kelvin Bratcher Owner & Executive Manager NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you for your kind words and recommendation! We’re glad to hear our team was helpful and made a positive impression on you. We’re always here to support you with reliable scheduled maintenance and anything else you may need down the road! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

We’re so glad our team could be there for you when you needed it most! It means a lot to hear that Michael, Eric, and Alexandria went above and beyond to get you back on the road and taken care of. Providing dependable auto repair in Rocky Mount, especially in unexpected situations, is what we’re here for. Safe travels, and thank you for sharing your experience! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Michael! Thank you so much for this FIVE-STAR review! We’re glad to hear Mike went above and beyond to help resolve the issue with your warranty and made sure everything was handled properly, he is amazing! Our team takes pride in delivering dependable vehicle maintenance and making sure every customer leaves satisfied with the work completed. We truly appreciate your trust and look forward to helping you again whenever your vehicle needs service! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi William! Thank you for sharing this positive review! We’re glad to hear our team provided professional service and took the time to discuss repairs that could improve your car’s performance. Our certified Nissan technicians always go above and beyond to ensure that our customers are taken care of. We look forward to helping you again! If there is anything we can do to turn this 4-star review into a 5, please let us know! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Jess! Thank you for your continued trust in us, that truly means a lot! We’re happy to hear that our reliable service department consistently provides great service and gets the job done right. Thank you again for your kind words and we look forward to serving you again! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you for leaving such an amazing review online! We’re glad to hear our team made the process smooth and went out of their way to help you. Quick approvals and clear communication are exactly what we aim for. Providing a reliable auto financing options experience is part of how we make buying a vehicle easy and stress-free. We appreciate your trust and look forward to helping you again in the future! Kelvin Bratcher Owner & Executive Manager NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Patty! Thank you for this FIVE-STAR review! We’re thrilled to hear that your service was handled professionally and left you satisfied. Our team takes pride in providing reliable car repair and ensuring every customer leaves confident in the work we’ve done. We look forward to taking care of your vehicle the next time you stop in! Josh Kinneer Service Director NISSAN of Rocky Mount