Eric McQuinn

Made an appointment to view a vehicle. Informed them I was on the way and would buy today if it drove ok. Keep in mind I was coming from over an hour away. When I was ten minutes out I Informed them I was on the way and would buy today if it drove ok. Keep in mind I was coming from over an hour away. When I was ten minutes out I get a message they JUST sold the car I was coming to buy. Just a "sorry for the inconvenience, but your appt was to reserve time with the salesperson, not the vehicle" Not amused and won't look here again! More

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If I could rate it a ZERO I would! The employees are liars and do not care if you are happy with your purchase. All they care about is getting rid of cars. The salesman Bradley and Eri The employees are liars and do not care if you are happy with your purchase. All they care about is getting rid of cars. The salesman Bradley and Eric literally told me straight up he wasn’t going to try and look for something I liked. DO NOT BUY HERE. More

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I was impressed with the cleanliness of the dealership. The inventory we looked at was also very well kept. Didn’t understand why only two cars could be test driven. Staff was friendly. The inventory we looked at was also very well kept. Didn’t understand why only two cars could be test driven. Staff was friendly. More

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On February 19th, the date I originally got my car, I had to bring it back due to it being FILTHY inside, even found a roach, roach eggs, and a roach legs in different parts of the interior. In addition to t to bring it back due to it being FILTHY inside, even found a roach, roach eggs, and a roach legs in different parts of the interior. In addition to this I found dirt stains, cobwebs, etc. So I took it back on the 19th, was told by Marshal they’d clean it out. Got my car back within an hour, still dirty. Came back the following week, they’re closed on Sunday, hoping they’d make it right. Sat for about an hour, was told to bring it back. Giving them the benefit of the doubt, hoping they’d get my car cleaned, after my 5th time bringing it to them and finding a large light blue pill under the seat they still have not properly cleaned my car. I called Saturday (spoke to a “Sue”) and was told I would be contacted by Eric, who told me on 3/26 they were paying for professional detailing, GUARANTEED me it would be cleaned by a professional and signed his name to it. I never got a call. They had my car for 5 days and it’s STILL dirty and I now have scratches on the door from them removing the seat, scuff marks that weren’t there before, and yes the bug is STILL in my dash. To remove the roach I was told they MIGHT be able to reimburse me if I go to a Ford dealership. All they kept saying is, “it’s a used car” as an excuse for it being disgusting. I’ve gone to Tote the Note lots before this that had cleaner AND older cars, Carmax, etc has clean USED cars. After 5 tries and 5 days, claiming they’d get a professional to detail it, I shouldn’t still be looking at dirt, streaks on my windows from what looks like an unclean rag being used, a roach, dirty seats, cobwebs, etc. Update 3/6/2022: Less than an hour after posting this, as I put my daughter in her seat on the PASSENGER side, I look over and see a dead ROACH on the floor behind the DRIVER seat on the floor. I rarely live with regrets but this has been one for me. Update 3/7/2022: Still haven’t heard from Eric, seen more dead roaches. Same side the pill fell from Update 3/10/2022: Not heard from them but they continue to run my credit without my permission, received emails from Experian, Credit Karma, and Capital One and a call from the lender, Exeter finance. More

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Super easy process! Great people! Tony was the awesome! Keep up the good work! Brooke & Katie on the appraisal team were quick, efficient and fair! Keep up the good work! Brooke & Katie on the appraisal team were quick, efficient and fair! More

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The best car buying experience I have ever had. Such an amazing place that really cares about the customers needs and wants. Melissa was exceptional and ensure that I got what I wanted and has the most gen amazing place that really cares about the customers needs and wants. Melissa was exceptional and ensure that I got what I wanted and has the most genuine spirit. I will definitely be recommending EchoPark as the best place to purchase a vehicle. This has by far been an amazing car buying experience with wonderful people. More

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Larry was very professional and helpful. He answered all of my questions and assisted with everything I need help with. of my questions and assisted with everything I need help with. More

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This was a fantastic experience. Other guys wouldn’t even answer the phone. I will tell my friends about this place for sure answer the phone. I will tell my friends about this place for sure More

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Ken was awesome sale person ,very patient and work with us very well . I definitely recommend him and echo park to my friends and family. us very well . I definitely recommend him and echo park to my friends and family. More

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Had the best experience buying a car from EchoPark Nashville. 10 out of 10 recommend. Nashville. 10 out of 10 recommend. More

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