Eric Nugent
Service Consultant
Glenn Polk Chrysler Dodge Jeep Ram Fiat
4330 I-35
Gainesville, TX 76240
12 Reviews
Write a Review12 Reviews of Eric Nugent
November 29, 2025
Your service advisor lied To me about several issues with my Ram! No. 1 about killing my new battery 4 days old, No.2 about releasing the electric brakes, they were locked when we delivered it there and with my Ram! No. 1 about killing my new battery 4 days old, No.2 about releasing the electric brakes, they were locked when we delivered it there and still locked when we picked it up, No.3, they used the first hour diagnostic ruining my new battery then called and requested 3 more hours diagnostic @ $185 per hour also they needed me to bring them another new battery so they could use it to diagnose a dead short to the battery knowing it would also kill another new battery. After I told them to use an ohm meter to find the short that’s what they did. I was so disgusted dealing with these guys I would never come to nor refer anyone to this dealership! More
Other Employees Tagged: Jacob Sewell
November 29, 2025
The customer service was very quick and friendly, great service! Highly recommended go see Eric at Glen Polk Service Center service! Highly recommended go see Eric at Glen Polk Service Center More
Other Employees Tagged: Eric Lunde, Jacob Sewell, Khris Clark
November 27, 2025
I arrived as soon as they opened for business for an oil change and tire rotation. I was greeted immediately as I walked in and was treated very professionally during my visit. This was not my first visit t change and tire rotation. I was greeted immediately as I walked in and was treated very professionally during my visit. This was not my first visit to Polk and I will be returning when I need this or other services for my car. More
Other Employees Tagged: Eric Lunde, Jacob Sewell, Khris Clark
November 26, 2025
Quick to talk to a service advisor. Got me right in for an oil change on a Ram 1500 Ecodiesel. Less expensive than KwikCar, and got a recall done inside of an hour. We will be back. Got me right in for an oil change on a Ram 1500 Ecodiesel. Less expensive than KwikCar, and got a recall done inside of an hour. We will be back. More
November 25, 2025
The service department is great. They replaced my hemi exhaust manifolds,which is not an easy job and had me in an out in less than 5 days after diagnosis. I definitely will be back. They replaced my hemi exhaust manifolds,which is not an easy job and had me in an out in less than 5 days after diagnosis. I definitely will be back. I highly recommend this dealership. More
Other Employees Tagged: Eric Lunde, Jacob Sewell, Khris Clark
November 22, 2025
Great place thank you highly recommended always helpful will buy again from there next vehicle will buy again from there next vehicle More
Other Employees Tagged: Joe Tanguma, Eric Lunde, Jacob Sewell, Khris Clark, Kasabian Flowers-Lee
October 11, 2025
Pro: Always checks before doing anything extra during routine visit. Con: long wait & doesn’t accept appointments for oil change routine visit. Con: long wait & doesn’t accept appointments for oil change More
Other Employees Tagged: Eric Lunde, Jacob Sewell, Khris Clark , I’m not familiar with these people so no rating

