Eric Nugent | Page 4

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Kendra. I am glad Eric Nugent took the time to listen, explain what was and was not covered, and make sure you felt informed throughout the process. Clear communication matters, especially with warranty work, and I appreciate you recognizing his great customer service. We are grateful for your trust and the opportunity to take care of your Jeep. Merry Christmas.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I am really glad you know you can count on us when issues come up, and Khris Clark does an excellent job being available and responsive when it matters most. That kind of trust means a lot to our team, and we appreciate you relying on us to take care of your Ram. Merry Christmas.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Ryan. I really appreciate you sharing this, and I am glad Eric took great care of you on the service side. He is a big part of why people trust us, and hearing that you would consider us for your next truck means a lot. We will be here whenever you are ready. Merry Christmas.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Cynthia. I’m glad our team was able to keep you informed and take care of things in a timely way. We appreciate you choosing us and taking a moment to share your experience. Merry Christmas.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Appreciate you sharing this. I’m glad to hear you had such a positive experience across the board, from sales to service. Eric Nugent does a great job taking care of people, and I’ll be sure he sees your kind words. Thanks for the trust, we look forward to seeing you again. Merry Christmas.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you so much for sharing this, Charles. Hearing you recognize our family and the heart behind what we do means more than you know. We are proud to have been family-owned and operated here in North Texas for over 30 years, and we truly love serving our community and supporting the incredible team that makes this place special. Grateful for you and your kind words.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Brooke. That means a lot to hear. I’m really glad Theresa and our Chevy service team continue to take great care of you each visit. We’re grateful for your trust and always here whenever you need us.

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Cole. I appreciate you saying that. Our service team works hard to take great care of folks, and it means a lot to hear you trust us like that. Grateful for your support and always here when you need us.