Dealer Reviews
Cars for Sale
Dealer Log In
Eric Ruchala
179 Reviews
Dealership Experience
14 yrs, 8 mos
Industry Experience
29 yrs, 2 mos
Languages Spoken
English
179 Reviews of Eric Ruchala
September 14, 2018
Great Service Service always great. You started new service program since I was there last time for service. e-mail suggested service needs while customer waits. Ad Service always great. You started new service program since I was there last time for service. e-mail suggested service needs while customer waits. Advisor needs tell customer of this program. I was asked if I wanted my e-mail listed. Told the advisor I get many e-mails from Jim Butler they should have it. Said GM has that sometimes not dealership. I gave it to her. Was not advised I could get service message. I saw them after I got home. Knowing it now I’ll watch for it. Could possibly address while I’m there. More
by Herb
Verified CustomerOther Employees Tagged: Don’t recall all I’ve been in contact with
September 12, 2018
Best dealer to buy a car Great service from front to back. Non pushy salesman. Motivation was not a commission but more to get me in the car I wanted at the best possible pr Great service from front to back. Non pushy salesman. Motivation was not a commission but more to get me in the car I wanted at the best possible price. Finance rep was knowledgeable and patient with me through the process. I had questions and he took the time to answer clearly even though he could see some of my frustrations with the banks and their process. I’d work with each of them again 5 ?? ?? ?? ?? ?? More
by zejar1
Other Employees Tagged: Chris Brinley, Alex Cox
September 10, 2018
GREAT EVERYONE IS VERY PROFESSIONAL ,SERVICE DEPT. IS SPOT ON , ALL THE SERVICE WRITER'S AND GREETERS ARE FRENDLY, AWAYS IMPRESSIVE SALES DEPT. I HAVE 2 T EVERYONE IS VERY PROFESSIONAL ,SERVICE DEPT. IS SPOT ON , ALL THE SERVICE WRITER'S AND GREETERS ARE FRENDLY, AWAYS IMPRESSIVE SALES DEPT. I HAVE 2 TRUCKS AND 1 CAR FROM JIM BUTLER ,AND WILL BUY ANOTHER. More
by kurt_e_bentrup
Other Employees Tagged: Mike Johnson
August 30, 2018
Excellent service I have been looking all over the Columbia and Jeff City area for a car, the dealerships here want to play games and waste a lot of your time. I went t I have been looking all over the Columbia and Jeff City area for a car, the dealerships here want to play games and waste a lot of your time. I went to the Jim Butler website and found a car I liked and once I contacted them they worked hard to get me approved and closed quickly! The level of speed and professionalism by their team is second to none and I look forward to buying my next car from Jim Butler! More
by jasondmains
Other Employees Tagged: Chris Brinley, Alex Cox
August 24, 2018
Not Trustworthy I went to the license bureau to pay the sales tax to put plates on the car. After 40 min. wait my number was called The clerk stated that the emission I went to the license bureau to pay the sales tax to put plates on the car. After 40 min. wait my number was called The clerk stated that the emissions test was over 30 days old. Went back to Butler to get it retested., returned to license bureau and waited another 45 min. to have my number called. Prior to test driving the car I purchased at Butler Chevrolet, I had test driven an identical car at another dealer. They have given me a $20 gift certificate from Phillips Petroleum to test drive a car. I had that certificate placed in the console box in the car I purchased from Butler. A week or so later, I went to Phillips to refuel my car and looked into the console box and the gift certificate was no longer there. I realized that the certificate was taken when I went to Butler to get the re-emission test. Not only they forgot to keep the emission test on the cars they sell but pilfer through your personal belongings in your console box and take something. I had CD's in the console that was not taken but a $20 gift certificate is easily hidden in your pocket. I had informed Butler of this and they where going to look into this and the salesman offered to reimburse me for the $20 gift certificate. So far I have not seen it! More
by horserider
Other Employees Tagged: I had talked to a service representative who informed a manager.
August 15, 2018
Great Experience Drove from Columbia to look at a truck that had just been traded in the day before. Eric Ruchala put a rush on it to get it detailed. Was what we we Drove from Columbia to look at a truck that had just been traded in the day before. Eric Ruchala put a rush on it to get it detailed. Was what we were looking for and we made the purchase. Staff was VERY friendly. We would definitely do business with them again. More
by pmhelmka
August 15, 2018
Pleasant Very pleasant no hassles everything was smooth and quick. Everybody in dealership very friendly. 1st time a bought a vehicle that had no Erg feeling Very pleasant no hassles everything was smooth and quick. Everybody in dealership very friendly. 1st time a bought a vehicle that had no Erg feeling. More
by k8s6th
Other Employees Tagged: Alex Cox, Dave Watkins
August 15, 2018
Nice place to do business What I expected in working with your dealership. Felt your staft were good and respected my offers and communicated good . Felt comfortable in the neg What I expected in working with your dealership. Felt your staft were good and respected my offers and communicated good . Felt comfortable in the negotiating. More
by alfnchin
Other Employees Tagged: Alex Cox
August 02, 2018
Great Experience Buying First New Car I went in to buy a new car at the Jim Butler Chevrolet dealership in Fenton. I was very pleased with how quick and painless the process was, and how w I went in to buy a new car at the Jim Butler Chevrolet dealership in Fenton. I was very pleased with how quick and painless the process was, and how well I was treated by the employees. More
by chrisambro7
Other Employees Tagged: Alex Cox
Dealership Inventory (758 Vehicles)
