Eric Ruchala

I would never go anywhere else. Sapaugh has the best customer service! Carla Talbert is the bomb Sapaugh has the best customer service! Carla Talbert is the bomb More

by SHEILARUNDEL Verified Customer Verified Customer

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It was a smooth process with no issues, but I feel like we weren't given a lot of information about car bravo and the benefits of it. We also only received one key but were told that the other key would be we weren't given a lot of information about car bravo and the benefits of it. We also only received one key but were told that the other key would be mailed to it when it was found. It's been almost 3 weeks and we still don't have a key. We were told we could come to the dealership for the free key service, but it's 80 miles one way for us to do that, and I don't think we should have to do that. We were told we would be provided a second key. I seriously doubt that will ever hear anything from our salesperson or the dealership about our key, and it's just disappointing. More

by B Welch Verified Customer Verified Customer

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They were very attentive. Let me test drive what I wanted to look at and once I decided on the one I wanted it was a whirlwind Let me test drive what I wanted to look at and once I decided on the one I wanted it was a whirlwind More

by LAURIE24 Verified Customer Verified Customer

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I've been in Business for over 30 years, I've bought many Company vehicles and everyone I spoke to here each and every sales person was eager to point me in the direction I need to go, they stopped what they Company vehicles and everyone I spoke to here each and every sales person was eager to point me in the direction I need to go, they stopped what they were doing to make sure I was taken care of, the USED Sales department was amazing. Very Friendly and accommodating. NOW GO TO THE NEW SALES and WHAT A DIFFERENCE they are NOT FRIENDLY at all.. I was looking to get my father into a new SUV / Car, and they wouldn't negotiate one bit. so as a Business owner, I'd talk to your NEW Salesmen. More

by MDP8601 Verified Customer Verified Customer

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Carla was awesome! I explained to her exactly what I wanted on a phone call and she jumped through every hoop she could to get it! I got a 2026 Chevy Trax LT!!!! Thanks I explained to her exactly what I wanted on a phone call and she jumped through every hoop she could to get it! I got a 2026 Chevy Trax LT!!!! Thanks to the loan guy I got a monthly payment that is in my budget!! Thankyou so much Sapaugh!! More

by ABBY.DOBBS14 Verified Customer Verified Customer

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I appreciate how they both worked with me about a situation I had with the car I bought first, it didn’t work for me at all. After detailing why it didn’t work for me, and working in the time frame t situation I had with the car I bought first, it didn’t work for me at all. After detailing why it didn’t work for me, and working in the time frame to return it, a car became available and it was perfect for me. I am glad they understood. They were both very helpful and understanding. I am a happy customer. More

by LTIENES Verified Customer Verified Customer

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The easiest car buying experience. Everyone was helpful, friendly and courteous. And knew what we needed without any pressure. Everyone was helpful, friendly and courteous. And knew what we needed without any pressure. More

by tatertot68 Verified Customer Verified Customer

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Repeat customer and I have been working with Dave Isaacs and/or Dylan Isaacs for years. They both always deliver great customer service and support and I greatly appreciate all that they do! and/or Dylan Isaacs for years. They both always deliver great customer service and support and I greatly appreciate all that they do! More

by KWALK0 Verified Customer Verified Customer

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Friendly work hard to make the deal work and work hard to resolve problems Great pricing incentives resolve problems Great pricing incentives More

by bollingerdale2015 Verified Customer Verified Customer

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From the first call to the final handshake, Carla was an absolute pleasure to work with. Mike in finance made things quick and easy. Never been a fan of dealerships, Carla & Sapaugh have changed that for us absolute pleasure to work with. Mike in finance made things quick and easy. Never been a fan of dealerships, Carla & Sapaugh have changed that for us. Made the drive from GA to MO for this truck. I’d do it again for my next truck! More

by MGDURAMAX Verified Customer Verified Customer

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