Eric Sarjeant | Page 40

Darnell was very helpful to me and my wife in making our choice on our new Rav4 purchase. Darnell provided us with details concerning our new purchase and indicated he would work with us until we understoo choice on our new Rav4 purchase. Darnell provided us with details concerning our new purchase and indicated he would work with us until we understood. More

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I have worked directly with Justo twice now and he is a spectacular human being. Car salesmen get a bad reputation and if more were just like Justo, I firmly believe that would be fixed. He is polite, resp spectacular human being. Car salesmen get a bad reputation and if more were just like Justo, I firmly believe that would be fixed. He is polite, respectful, knowledgeable, and funny. Time spent at a car dealership can be overwhelming and exhausting. Justo understands this and will work with anyone, no matter your income or credit. As a people-person, he strives to make individuals comfortable and happy, driving home same day with your dream vehicle. He figures out your needs and works hard for you, without ever making you feel pressured through the process, how great is that!? I have referred many people to Ed Martin Toyota. I am confident they will be in excellent hands when working with Justo Rodriguez, GM Eric Sarjeant, and Bryce Toll in finance. I love knowing I will always receive the best care and utmost respect from these gentlemen. More

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The Most Professional Dealership I've ever worked with Eric Sargeant is absolutely terrific. Not only does he do his job well, but he has a deep appreciation and passion for Toyota Tundras and Land Cruise Eric Sargeant is absolutely terrific. Not only does he do his job well, but he has a deep appreciation and passion for Toyota Tundras and Land Cruisers. You can see this passion in some of his custom builds. This is the first time I made a car deal with an out of state dealer. I live in Tennessee. In order to make a deal like this, you have to trust the dealership. I trust Ed Martin Toyota. I'll try to buy future vehicles from Ed Martin Toyota. More

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First of all I been a Toyota owner for 23 years with 3 Corollas and 2 Camry’s since 1998 and 3 dealerships in 2 states Honestly my best experience ever the deal was fair and quick so that my advice for Corollas and 2 Camry’s since 1998 and 3 dealerships in 2 states Honestly my best experience ever the deal was fair and quick so that my advice for any one looking to buy a Toyota in Indiana if you want a Toyota Mohamed AWAD is your guy and Edmatin is your place to go to save your time and money like hassle free Finally just Do not text or call Mohamed before 8 am in the morning other than that every thing is perfect More

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The vehicle purchasing experience was far superior than what I have encountered from my local dealership. I have bought several vehicles from the same dealership over the years and the end result does not what I have encountered from my local dealership. I have bought several vehicles from the same dealership over the years and the end result does not compare. The salesperson at my local dealership would not return your calls if you attempted to negotiate a price. Mohamed Awad listened to my price point, vehicle needs and over delivered. I live about two hours from the dealership so communication played a big part in the deal. Mohamed was courteous and quick to respond. Ed Martin Toyota is fortunate to have an individual like Mr. Awad. My only complaint would be the delivery fee charge but I guess it comes with the territory. I felt since I would not be using lifetime oil changes or some other local program offer the deliver would be covered by the dealership so not the case in my situation. Overall I am satisfied with my purchase and would buy from the dealership again. It was a pleasure working with Mohamed. More

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Josh was very polite and easy to work with. He made the process very simple. I inquired online and he was very responsive to my questions. I did purchase a vehicle and would recommend this dealership. process very simple. I inquired online and he was very responsive to my questions. I did purchase a vehicle and would recommend this dealership. More

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I was originally contacted by Ace through email and phone call. I appreciate that since I was just utilizing the service center for an oil and filter change with my old car and ended up leaving with a great call. I appreciate that since I was just utilizing the service center for an oil and filter change with my old car and ended up leaving with a great car for a great deal. Thanks to Justo for his awesome work. He was a pleasure to work with. More

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Quick and painless Ed Martin took my challenge of what I needed my payment to be and what kind of vehicle I was interested in and hooked me up. Customer service is impor Ed Martin took my challenge of what I needed my payment to be and what kind of vehicle I was interested in and hooked me up. Customer service is important to them and they show it before you even get through the door. More

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If I could give Corry 10 stars I would. He was absolutely amazing and extremely knowledgeable. I came in after being in a horrible accident (a Toyota saved my life) and he instantly made me feel comfortable amazing and extremely knowledgeable. I came in after being in a horrible accident (a Toyota saved my life) and he instantly made me feel comfortable with buying a used car. He made sure that it had a high safety rating and that I would be comfortable driving it. Thank you SO much Corry. You were fantastic and ill make sure to recommend everyone to you. You made a world of difference with my car buying experience. More

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duped by Ed Martin What was stated and what was in the contract were two very different things. I came to trade-in my car, and lease a new one. They told me to clean out What was stated and what was in the contract were two very different things. I came to trade-in my car, and lease a new one. They told me to clean out my old car and "ground it," only to find out two months later I still owned the car and owed $3600 to pay it off!! Cannot for the life of me understand WHY they would tell me to turn it in, "if it wasn't ever part of the deal," and deprive me of the opportunity to sell it on my own or keep it. Or at least admit the 25 minutes they claimed to be looking for the payoff was bogus, as the president of the company confirmed no payoff was ever acquired. If you want direct, straightforward and honest, skip EM Toyota. Back to TOM WOOD for me. More

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