Eric Sarjeant | Page 46

The dealership was very clean and inviting. Everyone I met there was friendly and went out of their way to help me I would definitely recommend this dealership to my friends met there was friendly and went out of their way to help me I would definitely recommend this dealership to my friends More

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Great experience! Ben took his time with us and allowed us to work out what our best outcome would be great Service! Bryce explained all of the financing well and worked the best deal for us! He was al us to work out what our best outcome would be great Service! Bryce explained all of the financing well and worked the best deal for us! He was also great with our daughter!! More

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Everything was good, except how deal was closed. I would recommend being very careful when financing through this dealership. I was mislead by the closing agent (John Hiatt) about what name my vehic I would recommend being very careful when financing through this dealership. I was mislead by the closing agent (John Hiatt) about what name my vehicle financing would be put in. Instead of putting the loan in my company name as I was promised, the loan was put in my personal name. This affected (albeit temporarily) my personal credit score and I was unable to get financing on another purchase I wanted to make shortly after. I was very clear with the closing agent from the beginning of my intentions, and feel I was lied to, just to close the deal. With that being said, almost all of my other experiences with the dealership were good. The manager promptly returned my phone calls, etc. More

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We had a great experience purchasing our Sienna from Ed Martin Toyota in Noblesville, IN. Our salesperson Chirag Patel was very helpful, as well as Martin Toyota in Noblesville, IN. Our salesperson Chirag Patel was very helpful, as well as More

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Awesome experience - Nice and Quick Started out emailing to get the process started and get all my questions answered. From there I set up a time with Elizabeth to test drive the car. On Started out emailing to get the process started and get all my questions answered. From there I set up a time with Elizabeth to test drive the car. Once I decided I liked the car, I wanted to sleep on it and I was never pressured to buy right away which was nice. I came back in the next day to buy and the entire process took less than an hour. Very satisfied with my first car buying process. More

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After purchasing a used car from Ed Martin Toyota, our salesperson Dustin Hoalt was having the car cleaned prior to us leaving and noted the check engine light had come on. Dustin had the service departme salesperson Dustin Hoalt was having the car cleaned prior to us leaving and noted the check engine light had come on. Dustin had the service department check it out. The service department looked at it immediately and told Dustin there was an issue. Dustin and the service department fixed the issue no questions asked even though the sale had already been completed and did so very quickly. From start to finish our experience could not have been more pleasant. I can’t say enough about the courtesy and professionalism shown by your dealership and employees with whom my wife and I dealt with. You have earned our future business and we will be sure to share our experience with anyone who will listen. More

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Pleasant and friendly! I bought my new Highlander from Fred and he was very kind, informative, and easy to work with! Thank you for walking me through the cars details! I bought my new Highlander from Fred and he was very kind, informative, and easy to work with! Thank you for walking me through the cars details! More

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Andrew, Eric, and John made the whole experience comfortable and hassle free. I do not like car shopping but maybe he changed my mind. It wasn’t so nerve wracking after all! The process could not ha comfortable and hassle free. I do not like car shopping but maybe he changed my mind. It wasn’t so nerve wracking after all! The process could not have gone any smoother. More

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Darnell went over and above to give me the deal that I was looking for. He made me feel like he was working for me to get a deal I was happy with. I would recommend him to family and friends. was looking for. He made me feel like he was working for me to get a deal I was happy with. I would recommend him to family and friends. More

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Well worth the trip I found the used car listed online that I was looking for on Thursday night. Fred Holmes was the salesman that I dealt with on the phone and via email I found the used car listed online that I was looking for on Thursday night. Fred Holmes was the salesman that I dealt with on the phone and via email on Friday. We got a deal worked out by Friday afternoon, including trade-in. On Saturday I picked up the car, which was in excellent condition and as advertised. Fred and his manager Eric were very efficient and gave me plenty of time to look over and drive the car. Eric also walked me through the Android to Sync 3 connection for navigation, which I was not familiar with. The longest part of the transaction was waiting to meet with the finance department to prepare the documents and take the check. More

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