Eric Torsch
Eric Torsch at Mercedes-Benz of Louisville

Eric Torsch | Page 3

Sales Consultant

Mercedes-Benz of Louisville

2520 Terra Crossing Blvd
Louisville, KY 40245

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105 Reviews

Eric Torsch has been Mercedes-Benz of Louisville's top sales consultant for over 30 years and number one in new car sales and is a knowledgeable expert in the leasing and sales of new and pre-owned vehicles. He has been awarded Mercedes Platinum Achievement status for new and pre-owned sales and his continual recognition as a top National Sales Consultant has included numerous awards and several trips to Germany to view the different Mercedes and AMG plants and museums. Eric has a son that is a pilot and has two grown daughters. He belongs to Big Springs Country Club where he plays golf with clients and family. He is also a member of the Sports Car Club of America.

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105 Reviews

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105 Reviews of Eric Torsch

January 23, 2016

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Employee Rating

Sales experience Best sales experience in the US. Love the sales with Eric. However the price value of the service is questionable . Stacey is perfect, 5 star, but I c More

by Allan1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2016

Mercedes-Benz of Louisville responded

"Best sales experience in the U.S." is something we love to hear at Tafel Motor Company! At Tafel, we truly strive to be the best Mercedes-Benz dealership and to provide the best experiences to each person that enters our dealership. One of our goals is to ensure that our clients are well taken care of, and we are so glad to hear that Eric, Stacey, and other members of the team provided five star experiences. We look forward to continue doing business with you in the future!

January 18, 2016

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Fabulous Car Buying Experience. Living in New Jersey, I had a few concerns about purchasing a high-end car in Kentucky. Eric Torsch and his team at Tafel Motors eliminated any anxie More

by VanNamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Bujtor, Brandon Strong

Jan 20, 2016

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your new car! At Tafel Motors,we understand any anxieties one may have about purchasing a high-end vehicle, and we are so honored members of our team could help eliminate those anxieties. We truly appreciate your commitment to be a customer for life, and we look forward to maintaining our positive relationship in the future!

January 08, 2016

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2015 Sprinter Cindy was able to get a vehicle in from out of town for us very quickly and she took care of every concern promptly and professionally. This was my th More

by Highwater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Coleman Casey, Cindee Middleton

Jan 09, 2016

Mercedes-Benz of Louisville responded

Congratulations on the purchase of your 2015 Sprinter at Tafel Motor Company! We are so happy to hear about your overall great experiences with Cindee Middleton and Eric Torsch, and we appreciate you for sharing your experiences with us. We also appreciate your loyalty to our dealership, and we look forward to maintaining our positive relationship in the future!

December 27, 2015

Dealership Rating

Great Experience Third time we've purchased or leased a vehicle from Tafel. Each time we have been treated well and had a great experience. We have alway been happy More

by FJ1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Erik Bujtor

Dec 28, 2015

Mercedes-Benz of Louisville responded

Wow! We are so thrilled to hear about your third car purchasing or leasing experience here at Tafel Motor Company! At Tafel Motors, we are truly committed to providing consistent overall five-star experiences, and we are pleased our team has ensured this is what you have received. We also appreciate your kind review and your loyalty to Tafel Motors, and we look forward to providing more great experiences for you in the future!

December 17, 2015

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Wonderful dealership! I was not able to purchase the vehicle I wanted only do to personal issues regarding my health. I truly felt they did everything they could to gain m More

by Aste2426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kareem Dailey

Dec 19, 2015

Mercedes-Benz of Louisville responded

We are so pleased to hear about your wonderful experience at Tafel Motor Company! At Tafel, we are committed to providing the very best in every aspect of our dealership, and we could not be happier that Kareem ensured this is what you received. We do hope your health has improved, and we look forward to continue providing great experiences for you in the future!

November 24, 2015

Dealership Rating

Amazing Experience We had an amazing working with Eric Torsch and Abel Bogale . They were very knowledgeable , patient and flexible to our needs. The entire Tafel team More

by Sharma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abel Bogale, Megan DeWitt, Jeff Jackson

Nov 25, 2015

Mercedes-Benz of Louisville responded

We are so thrilled to hear about your amazing experience at Tafel Motor Company! At Tafel Motors, we truly strive to give our customers an experience unlike any other, and we are pleased your family felt comfortable and confident in our services at our dealership. We also appreciate you for sharing your memorable experience with our team, and we look forward to continue doing business with you in the future!

October 23, 2015

Dealership Rating

Another Great Experience This has been my third purchase from Tafel in the last year. They always carry great cars, but working with Eric Torsch makes the experience that much More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Schneidtmiller, Jesse Upchurch

Oct 28, 2015

Mercedes-Benz of Louisville responded

Thank you for taking the time to share your memorable car purchasing experiences with Eric Torsch at Tafel Motor Company! We certainly appreciate your positive feedback and your loyalty to Tafel Motors! Our goal is to ensure our clients receive a car purchasing experience unlike any other, and we are pleased this is what you have received while purchasing your three vehicles from us in the last year! We look forward to continue doing business with you!

September 14, 2015

Dealership Rating

a smooth and seamless transaction The whole team made the experience pleasant without loss of efficiency. They did a great job and we would certainly recommend Tafel to anyone witho More

by kathyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Bujtor, Megan DeWitt, Jesse Upchurch

Oct 01, 2015

Mercedes-Benz of Louisville responded

Congratulations on your new vehicle and thank you for taking the time to leave feedback on your experience! We are thrilled to hear that you were pleased and we truly value your recommendation. If we can do anything to improve on your experience please do not hesitate to let us know, we would love to help!

September 13, 2015

Dealership Rating

Good Job I find this dealership to be very friendly and customer oriented. Always feel that there is a great deal of effort put forth by the service section. More

by Mercedes2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Frazier

Oct 01, 2015

Mercedes-Benz of Louisville responded

Thank you for taking the time to share your feedback with us; we are so glad that you have been pleased with our dealership and hope that we are able to continue this relationship in the future. If we can be of assistance in any way please feel free to let us know, we would be more than happy to help.

September 11, 2015

Dealership Rating

Great job I reside in NY but Purchased my vehicle From Tafael in KY because of the great service I have received from the dealership , other local dealers where More

by Siemens1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2015

Mercedes-Benz of Louisville responded

Wow! Thank you so much for choosing Tafel Motors even though you live so far away! We are so glad to hear that you were pleased with your experience here at Tafel and we hope to be able to help you find the right vehicle again when the time comes. If we can do anything to improve your experience please let us know, we would love to hear from you!

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