Eric Trippel | Page 3

Outstanding service person Brent Knowledgeable. ..polite...timely So far so good with the transmission fix ..polite...timely So far so good with the transmission fix More

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Let me first say that the work done on my truck I had no problem with. As far as I can tell it was performed flawlessly. I purchased the truck along with an extended service contract that I was repeatedly problem with. As far as I can tell it was performed flawlessly. I purchased the truck along with an extended service contract that I was repeatedly assured by the Finance guy that "everything" was covered. Yeah, don't believe that crap - ever. Read the contract fully before signing it. So far, as near as I can tell, the contract does cover everything...Everything EXCEPT what breaks on my truck. Dropped my truck off on a Monday (made an appointment even). They didn't look at it until Thursday because apparently, they can't plan very well. Got it back a week later and it wasn't like it was a 10hr job or anything. I am mad at myself for falling for their service contract scam and mad at them for taking advantage of people. I'll get over it though, there is always beer to find solace in. More

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Prompt Courteous service Good Value of service and Work was done efficiently Employees were polite was done efficiently Employees were polite More

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I’ve had two oil changes and both times I was in and out really quickly. They were friendly and the price was $80 for my F150 really quickly. They were friendly and the price was $80 for my F150 More

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I took my vehicle in which was a 2022 Ford Explorer, ST with a wind noise coming at the drivers side head. I requested a test ride with a service rep, and we both heard the noise. He said that if I left th with a wind noise coming at the drivers side head. I requested a test ride with a service rep, and we both heard the noise. He said that if I left the vehicle, they would service the vehicle within a timely manner. I was extremely pleased when they called after four hours and my vehicle was serviced. The noise is gone and I couldn’t be happier. More

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Service department is amazing! They took the time to explain things very thoroughly. We will definitely be back.! They took the time to explain things very thoroughly. We will definitely be back.! More

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This dealership offers below average customer service and their internal communication is horrendous at best. They ask you what you want, then ignore it and do whatever they feel like doing. You tell one emp their internal communication is horrendous at best. They ask you what you want, then ignore it and do whatever they feel like doing. You tell one employee what you want, don't get it, and another calls you asking how everything went; when you explain it to them all they do is say sorry they didn't know. Long time customer of this dealership but seriously questioning that loyalty now. More

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We have bought our last three cars from Morrie’s and have always been satisfied with the sales professionals and service technicians. always been satisfied with the sales professionals and service technicians. More

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Great service and staff! Friendly and knowledgeable plus turn around time at quick lane was minimal. Friendly and knowledgeable plus turn around time at quick lane was minimal. More

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The video of my suspension issues showed me exactly what the mechanic was seeing so that I understood the issues the mechanic was seeing so that I understood the issues More

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