Eric Walker | Page 6

Joe Bonavise is one of the nicest sales reps I have ever met! Honest and great follow through and awesome customer service. I enjoyed the same special treatment with Matt, his manager. Eric did a wonderfu met! Honest and great follow through and awesome customer service. I enjoyed the same special treatment with Matt, his manager. Eric did a wonderful job making sure I understood how to enjoy all the tech in my new GLB! More

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My visit to Mercedes Massapequa was Simply amazing! there’s not enough words to explain the asset Eric is to your establishment. He was very attentive to all my needs. there’s not enough words to explain the asset Eric is to your establishment. He was very attentive to all my needs. More

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Absolutely the best, they took care of me. I will definitely recommend all my family and friends to them. Ness is the best, she sold me my car and Vivian takes care of me when I go to service. definitely recommend all my family and friends to them. Ness is the best, she sold me my car and Vivian takes care of me when I go to service. More

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Was a great experience unbelievable staff and great deal . From the being to the end was so pleasant and couldn't of been happier. Recommended 100percent. Will never go anywhere else. . From the being to the end was so pleasant and couldn't of been happier. Recommended 100percent. Will never go anywhere else. More

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Very well versed in their knowledge base of the vast variety of automobiles to choose from. I drive many differing models, and salesman said why don’t you just try this one. It was a car that I never wa variety of automobiles to choose from. I drive many differing models, and salesman said why don’t you just try this one. It was a car that I never was thinking of buying but fell in love with it and suit me perfectly More

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I had such a wonderful experience from the min I got in, to the min I walked out w/ my car (which I love )! Vishnu helped me pick the perfect car. Thank you team for everything. to the min I walked out w/ my car (which I love )! Vishnu helped me pick the perfect car. Thank you team for everything. More

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We moved from a another German Make and another dealer.I We moved from a another German Make and another dealer. I liked the openness and the friendly staff.We stuck a deal right away. Ness, Dolores & Ch We moved from a another German Make and another dealer. I liked the openness and the friendly staff.We stuck a deal right away. Ness, Dolores & Christian were great. Will buy again and recommend More

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There is one thing that separates this Massapequa Mercedes franchise from the the brand. this franchise, the way they they’ve chosen to show My family who has Had 30 years experience with the brand i Mercedes franchise from the the brand. this franchise, the way they they’ve chosen to show My family who has Had 30 years experience with the brand is nothing short of unconventional, atrocious, and unorthodox. This is the first time I’ve ever posted anything online insofar any experience I have ever had , anywhere. My hope is to inform the public of how things go at this dealership. My father has always purchased our families Mercedes from the Fairfield Connecticut dealership, we’d service them at Massapequa and had never had an issue, these were routine services which would be indicative their service staff had been adequately trained in completing an oil change. We purchased a CPO white 2016 C300 on December 15, 2018. They pulled the car up to me with a shattered mirror housing. I mentioned it to the salesman who sold me the vehicle, his response was I’ll call you tomorrow and you’ll drop it off in service they’ll handle it. A month had gone by, and after several phone calls I decided to go to the dealership. In the interim I had noticed other damage in the body of the car, so I look under the hood. Nothing was securing the passenger side headlight casing. While washing my car, I had also noticed the hood was not level it was lifted about a half an inch on the passenger side and not one of my 4 doors close with alignment to the car. After 2 repair orders my trust was gone but I brought the car to them I was dealing with service at the time, to get to the point there going to fix any I’ve noticed that they notice as well free of charge to me. People should understand, gentleman I’ll express to you at Massapequa, it’s not the money, it’s the value a car may hold in our life. My father purchased this car for me, that means something in my heart, respect your profit. I’m sorry, your clients. I drop the car off for the third repair in May. Picked it up august 11. The head light casing was secured . As well I had tracked my car throughout. It was taken from their Freeport dealership to a personal residence daily. Which I have pictures of and will be emailed over to the Attorney General with other forged service documentation and my records as well. The (Freeport body shop) mb MASSAPEQUA and Freeport bmw share the same owner. They put 1,603 miles on my car. My paperwork states they put one mile on it, they threw it over the 30000 mile mark and that particular day couldn’t find the paperwork. I’ve got all records now, due to the failed repair attempts my driver side door now periodically loses the seal to the body of the car. When my Father signed for the car, we didn’t think this would be part of our conversation a year later. Please be aware of my situation isolated or not is a disappointment and the lack of respect for something someone else owns baffling to me. “Always , our customers are number 1” their quote not mine. What’s the point of certifying a vehicle? More

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Beat Experience with cars Mr Vishnu was exceptionally good..He took his time to show us cars we wanted. ERIC who showed my daughter the car was exceptional and very nice. Mr Vishnu was exceptionally good..He took his time to show us cars we wanted. ERIC who showed my daughter the car was exceptional and very nice. More

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Excellent experience with Marc and his Team. I am beyond hap From the moment I entered the Dealership I was met by Marc. Everyone I came in contact with was helpful and answered my questions and concerns honestl From the moment I entered the Dealership I was met by Marc. Everyone I came in contact with was helpful and answered my questions and concerns honestly. I had visited 2 other Dealerships this one provided just the car I wanted. Special thanks also Eric and his team More

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