Eric Watson

This is my second Kia and I love the dealership. I drive an hour to get there and will continue to go back every year or two and trade up ❤️ I drive an hour to get there and will continue to go back every year or two and trade up ❤️ More

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I was very disrespected at this dealership, felt discriminated against for being a different nationality, I think why they offer me a new car with a mark up of $4,500, and they disrespected me and t discriminated against for being a different nationality, I think why they offer me a new car with a mark up of $4,500, and they disrespected me and tried make me feel stupid. Don’t come here More

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Registration card expired and could not renew it cause it was in leasing co name. I called tanya at kia 3x no call back in a month. Meanwhile i called leasing co for power of attorney. Weeks latee i received was in leasing co name. I called tanya at kia 3x no call back in a month. Meanwhile i called leasing co for power of attorney. Weeks latee i received it and called kia no call back. I went notary and she had to mail it out. I got 2 tickets cause of no registratiin. Now my inspection is due. I went into kia to talk w management but he was off. Next day i get call from Eric. He was not interested and said they always return phone calls. Plus it was state fault. He said he investigate and never called back. This is very stressful and expensive. More

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Not even sure what to even say anymore about this place!! But I canceled my gap insurance August 27th. I waited and waited called left messages abs waited more. I call gap insurance where dealers purchased i But I canceled my gap insurance August 27th. I waited and waited called left messages abs waited more. I call gap insurance where dealers purchased it and the lady(Abby) was like we sent the check to Kia in fact they cashed it September 22nd. I have yet to hear a word about it I even double check with financial institution and nothing. Mail me the check oh by the way the insurance stops August 22nd Abby told me... I will say regardless Eric is right! Jake and Eric are very busy so obviously your 1st call may not be his direct line but without a doubt in the end Eric and Jake did the right thing. In fact even after a little back and forth I would def consider buying a vehicle here again (Jake did promised be to be in a commercial ) and I will take him up on that!!! More

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Rude dealership Manager (Erik) was so rude and unprofessional Will never return again. Love my vehicle but will stay away from the Lehigh St dealership. Will take m Manager (Erik) was so rude and unprofessional Will never return again. Love my vehicle but will stay away from the Lehigh St dealership. Will take my business somewhere else More

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Lose your paperwork and your parts Bought a car here 2 years ago. Big mistake. Everytime I have come in for warranty repair. Service always rights down the wrong reason over the phone a Bought a car here 2 years ago. Big mistake. Everytime I have come in for warranty repair. Service always rights down the wrong reason over the phone and they never seem to find a copy of my warranty. After waiting for 5 and a half hours the Tuesday they told me they didn't have the part and it would be ordered. Its now Friday and they don't know where the part is. More

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Back Again This is the 3rd car I've bought from Allentown Kia got a good deal always satisfied with there service department friendly courteous staff always w This is the 3rd car I've bought from Allentown Kia got a good deal always satisfied with there service department friendly courteous staff always willing to help More

by LEWISMASTELLA71 Verified Customer Verified Customer

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Excellent The service was great!! Everyone is always willing to help!!! Very friendly, out going and helpful!! They are excellent in what they do. Always availa The service was great!! Everyone is always willing to help!!! Very friendly, out going and helpful!! They are excellent in what they do. Always available to give you an answer! More

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Great experience Best car buying experience ever thank you allentown kia. Michael thank you so much thank you tony thank you shane thank cory thank you eric thank you Best car buying experience ever thank you allentown kia. Michael thank you so much thank you tony thank you shane thank cory thank you eric thank you bo thank you jake !!!! More

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Amazing experience The team here at allentown kia was amazing. Mike and Bo work very hard to get us what we needed and wanted. They went above and beyond to help us out. The team here at allentown kia was amazing. Mike and Bo work very hard to get us what we needed and wanted. They went above and beyond to help us out. I would highly recommend allentown kia for anyone who needs a car. These guys are fantastic!! More

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