Eric Weiss
Eric Weiss at Secor Volvo Cars

Eric Weiss | Page 24

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.9
406 Reviews

Dealership Experience

32 yrs, 3 mos

Industry Experience

50 yrs, 7 mos

4.9

406 Reviews

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406 Reviews of Eric Weiss

November 11, 2020

Dealership Rating
Employee Rating

Everytime I go and get a service done, I leave feeling as a satisfied customer. Julie always goes above and beyond to make it the best experience. Always on top of making sure the service I get done is handl More

by Tfournier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

November 05, 2020

Dealership Rating
Employee Rating

The service department at Secor Mitsubishi provides the best service I have ever experienced in all my years driving Mitsubishis. Julie lets you know upfront what the estimated costs incurred will be--no t More

by Pauline2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Rich-Mitsubishi tech specialist

November 04, 2020

Dealership Rating
Employee Rating

Very happy with the level of service and the service department follow up. Eric was accommodating and informative as to the required service that was needed. More

by JOE@JVANESIANCPA.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 29, 2020

Dealership Rating
Employee Rating

I am always pleased with the customer service in the Service Department. They make a concerted effort to provide the best service. They’re the reason I stay with Secor. More

by Pauline2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Rich

October 28, 2020

Dealership Rating
Employee Rating

Service rep tried very much to take care of car issue...service DEPT is trying very hard to take care of all with the COVID issues More

by PJTEESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona

October 27, 2020

Dealership Rating
Employee Rating

Work done as fast as possible and car fully cleaned upon completion. Service manager very helpfula nd kept me informed of progress toward completion. Very comforatable wating area with WIFI available More

by GSL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona , Janelle was great too

October 21, 2020

Dealership Rating
Employee Rating

they adhered to all covid protocol. My recall was done and my car was cleaned immaculately. It was easy to schedule an appointment and they sent a timely reminder too. More

by KEYLIME29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 13, 2020

Dealership Rating
Employee Rating

Excellent service and all team members communicate with knowledge, insight and understanding of all customers diverse needs. These are difficult days and we felt safe in the prepared environment provided More

by TRUDY.CARPENTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve

October 02, 2020

Dealership Rating
Employee Rating

Volvo was serviced as scheduled, the very next day my "check engine coolant light" came on. This is an inconvenience and less than optimal for a working professional to have to return to the shop for an More

by DEBFURTADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

Oct 02, 2020

Secor Volvo Cars responded

Were sorry to learn of your concern and again offer to help in any way to resolve it.Thank you for taking my call. Eric Weiss,Service/Parts Director,Secor Volvo Cars

October 02, 2020

Dealership Rating
Employee Rating

Julie was very helpful and pleasant. She went out of her way to assure the environment was safe and clean. I was able to get my appointment set up quickly. Thank you. More

by DEBI222D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

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