Eric Weiss
Eric Weiss at Secor Volvo Cars

Eric Weiss | Page 23

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

Contact Me
4.9
406 Reviews

Dealership Experience

32 yrs, 3 mos

Industry Experience

50 yrs, 7 mos

4.9

406 Reviews

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406 Reviews of Eric Weiss

January 12, 2021

Dealership Rating
Employee Rating

Service was fine overall. Poor communication and attention to detail in the customer experience. Mistakes, system outages, mismatches of stated hours vs. actuals, can do better. More

by DAN.RADIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 12, 2021

Secor Volvo Cars responded

Sorry to learn of your concerns on your visit.Good communication is always important to us. Please feel free to contact me with any questions that you may have. Thank you Eric Weiss Parts/Service Director Secor Volvo Cars

January 11, 2021

Dealership Rating
Employee Rating

The service manager as well as the person who picked up my were both very friendly and helpful I was very pleased with the service More

by PATTYAIR22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 08, 2021

Dealership Rating
Employee Rating

Excellent. Always happy with service. I've been going to Secor Mitsubishi 4 five years now and I've always had an excellent customer service experience. The quality of work done to my 2013 Mitsubishi Outlan More

by bancroft_laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

December 28, 2020

Dealership Rating
Employee Rating

I love working with the folks at Secor Volvo . Eric, the Service Manager is simply the best! They have a great team and I just want to say THANK YOU! More

by Gail-XLR8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 28, 2020

Dealership Rating
Employee Rating

Gave me same day appointment and I was a new customer. The experience was timely & efficient. I had my battery checked and then replaced. It was under warranty. More

by RUTHMOWREY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly

December 11, 2020

Dealership Rating
Employee Rating

Secor consistently exceeds my expectations. I neglected to tell them about a tire pressure notification, they found it and fixed it! They said it would take 30 mins. and it did. Brought around front for More

by HEIDI.HOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 05, 2020

Dealership Rating
Employee Rating

The new drop-off bays are great! This would help greatly on rainy days. Also, there is plenty of space for customer parking. Service was done in the estimated time. More

by D.PIANKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

December 02, 2020

Dealership Rating
Employee Rating

professional, friendly and did a great jobService professional, friendly and did a great job Service manager called, explained service done in timely manner. Will come back for future service. f More

by JOSEPHMONROE91
Recommend Dealer
Yes

December 02, 2020

Dealership Rating
Employee Rating

Great experience every time, both for service and sales. They know their customers and truly care about meeting their needs and following through with their commitments to quality and satisfaction. More

by MCGUIRE.DARRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard

November 25, 2020

Dealership Rating
Employee Rating

Always great service from a great group of people . Very Always great service from a great group of people . Very informative ,clean and always washes car and vacuums after service. Can’t say enough good More

by JOE@FULLSCALEELECTRIC.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Dan,Eric , Kelly

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