Eric Weiss | Page 26

We have been pleased with our experience dealing with Secor - from buying our S60 a few years ago to having the service department complete a couple of recalls and scheduled maintenance recently. It's a Secor - from buying our S60 a few years ago to having the service department complete a couple of recalls and scheduled maintenance recently. It's a nice size and scale business to work with and the staff are energetic without being pushy, More

by TOM.DAVIS Verified Customer Verified Customer

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Working with Secor was very easy and efficient. They made the process of bringing the car in very convenient. I was able to request additional work at the time of service and they were happy to oblige. They the process of bringing the car in very convenient. I was able to request additional work at the time of service and they were happy to oblige. They acted in a very professional manor. The dealership itself was clean and inviting. More

by ct9atuner Verified Customer Verified Customer

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It was the best. Every thing was done professionally and in a timely manner. All employees are wonderful. Thank you very much. My car was also disenfected. Thank you for that courtesy. in a timely manner. All employees are wonderful. Thank you very much. My car was also disenfected. Thank you for that courtesy. More

by MAGGIEF719 Verified Customer Verified Customer

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Auto body work performed is considered as excellent. Secor administrative communications with the insurance company was less than satisfactory. The work performed was delayed 3 days due to the right han Secor administrative communications with the insurance company was less than satisfactory. The work performed was delayed 3 days due to the right hand not know what the left hand was doing. Our car just sat there. More

by SPQR_RAYD Verified Customer Verified Customer

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Julie is always a pleasure to work with. What an asset she is to your company. She is organized, professional, polite and thorough. I hope you know how valuable she is to your team. she is to your company. She is organized, professional, polite and thorough. I hope you know how valuable she is to your team. More

by DTSTEPHEN Verified Customer Verified Customer

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Have been a Secor Volvo customer for many years. Whether a routine service or sudden situation, Secor Volvo service and team always excellent. Thank you. a routine service or sudden situation, Secor Volvo service and team always excellent. Thank you. More

by YARNS Verified Customer Verified Customer

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Even though I have glass replacement on my auto insurance I was required to pay for the entire repair and then get reimbursed by my insurance. This means I am giving my insurance company a no interest short I was required to pay for the entire repair and then get reimbursed by my insurance. This means I am giving my insurance company a no interest short term loan. This is not how insurance is supposed to work. Secor's participation in this kind of program is disturbing. Also, I had to wait a week to get my broken windshield replaced. I've had windshields replaced by Secor's twice in the past and neither time was I required to pay up front or wait a week for the work to be performed with the car undriveable. I am filing a complaint with the Connecticut Attorney General's office. More

by LONEHORN Verified Customer Verified Customer

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I really don’t know which service you are asking about. Have had a few. Probably related to new tire. Returned a few times because the car gave a low tire message. Have had a few. Probably related to new tire. Returned a few times because the car gave a low tire message. More

by JOANAMCCORMICK Verified Customer Verified Customer

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This was my first experience with this dealership as I live in West Hartford. I happened to be in Groton and my XC-90 displayed malfunction messaged for both the suspension and headlight systems. I called live in West Hartford. I happened to be in Groton and my XC-90 displayed malfunction messaged for both the suspension and headlight systems. I called the day before and rge service department graciously gave me an appointment to drop off the car for the next morning. I dropped off the car and within a few hours they diagnosed the problem, and resolved it with a software upgrade. More

by DRJEFFKAGAN Verified Customer Verified Customer

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Thank you very much with great service also the loaner was very clean. The service department very convenient to drive-in. Eric was very pleasant to work with. was very clean. The service department very convenient to drive-in. Eric was very pleasant to work with. More

by BDBEAU Verified Customer Verified Customer

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