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Eric Weiss
406 Reviews
Dealership Experience
32 yrs, 3 mos
Industry Experience
50 yrs, 7 mos
406 Reviews
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406 Reviews of Eric Weiss
September 16, 2020
Julie is always a pleasure to work with. What an asset she is to your company. She is organized, professional, polite and thorough. I hope you know how valuable she is to your team. she is to your company. She is organized, professional, polite and thorough. I hope you know how valuable she is to your team. More
by DTSTEPHEN
Verified CustomerOther Employees Tagged: Julie Mei
September 11, 2020
Have been a Secor Volvo customer for many years. Whether a routine service or sudden situation, Secor Volvo service and team always excellent. Thank you. a routine service or sudden situation, Secor Volvo service and team always excellent. Thank you. More
by YARNS
Other Employees Tagged: Julie Mei, Entire service department team
September 04, 2020
Even though I have glass replacement on my auto insurance I was required to pay for the entire repair and then get reimbursed by my insurance. This means I am giving my insurance company a no interest short I was required to pay for the entire repair and then get reimbursed by my insurance. This means I am giving my insurance company a no interest short term loan. This is not how insurance is supposed to work. Secor's participation in this kind of program is disturbing. Also, I had to wait a week to get my broken windshield replaced. I've had windshields replaced by Secor's twice in the past and neither time was I required to pay up front or wait a week for the work to be performed with the car undriveable. I am filing a complaint with the Connecticut Attorney General's office. More
by LONEHORN
Other Employees Tagged: Julie Mei
August 30, 2020
I really don’t know which service you are asking about. Have had a few. Probably related to new tire. Returned a few times because the car gave a low tire message. Have had a few. Probably related to new tire. Returned a few times because the car gave a low tire message. More
by JOANAMCCORMICK
August 29, 2020
This was my first experience with this dealership as I live in West Hartford. I happened to be in Groton and my XC-90 displayed malfunction messaged for both the suspension and headlight systems. I called live in West Hartford. I happened to be in Groton and my XC-90 displayed malfunction messaged for both the suspension and headlight systems. I called the day before and rge service department graciously gave me an appointment to drop off the car for the next morning. I dropped off the car and within a few hours they diagnosed the problem, and resolved it with a software upgrade. More
by DRJEFFKAGAN
August 21, 2020
I have been using Secor Volvo for service now for more than the years. In 2017, I purchased a 2016 V60 from them. While their service is expensive it has always been reliable. than the years. In 2017, I purchased a 2016 V60 from them. While their service is expensive it has always been reliable. More
by NICKFISCHER45
August 17, 2020
Thank you for fitting me in for emergency that happened while on the road and for expediting urgent and timely repair Secor Volvo service team great! Thank you very much! while on the road and for expediting urgent and timely repair Secor Volvo service team great! Thank you very much! More
by YARNS
Other Employees Tagged: Julie Mei
August 01, 2020
I showed up early to have a tire changed. I didn’t know I had a later appointment but the service department got the tire changed for me as quickly as they could get me in the que. Steve was there to mak had a later appointment but the service department got the tire changed for me as quickly as they could get me in the que. Steve was there to make sure the service went smoothly. More
by JOANAMCCORMICK
Other Employees Tagged: Stephen Plona
