Eric Weiss | Page 27

30k service Excellent service as is usual with this dealer. I arrived early for my appointment and was waited upon immediately. My car was taken into the shop a Excellent service as is usual with this dealer. I arrived early for my appointment and was waited upon immediately. My car was taken into the shop and returned serviced and cleaned - Nice attention to detail. More

by vbellavia Verified Customer Verified Customer

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First service done. Oil change and tire rotation at 6800 miles. First oil change was done no charge IAE purchase agreement with the dealer. Friendly personal service. No waiting. miles. First oil change was done no charge IAE purchase agreement with the dealer. Friendly personal service. No waiting. More

by WinDaddy Verified Customer Verified Customer

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I sent my car to check a Error Key message, I haven’t heard from Secor after 4 days, them when I called them I had to wait another weekend, so they recommend me to junk my car, but before let me go I had heard from Secor after 4 days, them when I called them I had to wait another weekend, so they recommend me to junk my car, but before let me go I had to pay $528.00 . Definitely VOLVO was the worse investment I ever made. I’m glad I got rid of that VOLVO. More

by JULIO-GRANADOS Verified Customer Verified Customer

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Front brake rotors This is my 26th with Secor Volvo. I have purchased/serviced 8 Volvos. Sales is second to none. The service is absolutely no nonsense. The vehicle i This is my 26th with Secor Volvo. I have purchased/serviced 8 Volvos. Sales is second to none. The service is absolutely no nonsense. The vehicle is serviced for exactly what needs to be done. I have never had to have rework done on any of my vehicles. Honest people who genuinely care both in sales and service. More

by WILLSPIKE58 Verified Customer Verified Customer

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Steve Ploma in sales is dedicated to his customers. Even though I purchased my car 2.5 years ago, he was attentive and helpful when an issue came up that needed immediate attention. The service team was als though I purchased my car 2.5 years ago, he was attentive and helpful when an issue came up that needed immediate attention. The service team was also wonderful. More

by BETH43 Verified Customer Verified Customer

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30000 service Excellent service as usual,which was completed while I waited. My vehicle was cleaned after service and they set the next service appointment for me. Excellent service as usual,which was completed while I waited. My vehicle was cleaned after service and they set the next service appointment for me. More

by vbellavia Verified Customer Verified Customer

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Car went in for an oil change and a rear wiper blade replacement. Had an appointment for 8am, dropped the car off with the service person and went about my morning not expecting to have to be waiting ve replacement. Had an appointment for 8am, dropped the car off with the service person and went about my morning not expecting to have to be waiting very long. At about 915 I get a call from the dealership confirming that the car was just in for an oil change, nothing else, at which time I explained to him that I needed a new rear wiper blade, and the male apologized and said the service tech was out this morning and didn’t write that down. About another hour later I get a call again, this time saying that the oil change was completed but it won’t be ready for another 30-45 min because they couldn’t wash the car yet. So now my car has been there for near 3 hours for a simple oil change and still isn’t ready.. During the last phone call he took my payment information over the phone and he told me the price was $120, which I thought was high for an oil change, even at a dealership, but I paid it anyways, thinking that I would look at the receipt when I picked the car up. So I pick the car up, and look at the receipt and there is a $30 charge for tire rotation, that I wasn’t told about, nor did I approve of prior of the work being done. To top it all off, now my car pulls to the left while on the highway, when it didn’t do that before. Overall an annoying experience from the simple task taking 3 hours, and then work that I didn’t approve, creating a change for the worse in the car, that was way overcharged. More

by Eng42ine Verified Customer Verified Customer

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I have been a customer since 1992. The service is always excellent. They are always pleasant answer questions. Place is immaculate. During CoVid. I feel safe. Very attentive. Personable pleasant knowledgea excellent. They are always pleasant answer questions. Place is immaculate. During CoVid. I feel safe. Very attentive. Personable pleasant knowledgeable. More

by JUDYATAY Verified Customer Verified Customer

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40,000 mile service fast, easy, and pleasant I called to schedule an appointment, dropped off the car on Sunday night, and it was done by 11:00 the next morning - washed, vacuumed, and ready to g I called to schedule an appointment, dropped off the car on Sunday night, and it was done by 11:00 the next morning - washed, vacuumed, and ready to go. Both Eric on the phone and Keith in person were extremely pleasant and helpful. Love the car and love the service! More

by VKOIF Verified Customer Verified Customer

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Always thorough and complete. Since I live 1 hour away from Secor, I have some work on my 2009 C-70 done locally. I am often not satisfied. When I have an issue like that or a sc Since I live 1 hour away from Secor, I have some work on my 2009 C-70 done locally. I am often not satisfied. When I have an issue like that or a scheduled maintenence I come back to the source-Secor Volvo. The staff is amazingly friendly, but more importantly, knowledgeable and helpful. Not once in my 40 years of buying cars at Secor have I had to return because a repair was not done to my satisfaction. My recommendation: Buy here and service here. You can't go wrong. More

by VBALL1948 Verified Customer Verified Customer

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