Eric Weiss
Eric Weiss at Secor Volvo Cars

Eric Weiss | Page 27

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.9
410 Reviews

Dealership Experience

32 yrs, 5 mos

Industry Experience

50 yrs, 9 mos

4.9

410 Reviews

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410 Reviews of Eric Weiss

August 21, 2020

Dealership Rating
Employee Rating

I have been using Secor Volvo for service now for more than the years. In 2017, I purchased a 2016 V60 from them. While their service is expensive it has always been reliable. More

by NICKFISCHER45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 19, 2020

Dealership Rating
Employee Rating

Thank you for getting us in on the day we called about a possible battery issue. The honesty was welcoming that the battery was ok. More

by DEBRALORICK
Price
Recommend Dealer
Yes

August 17, 2020

Dealership Rating
Employee Rating

Thank you for fitting me in for emergency that happened while on the road and for expediting urgent and timely repair Secor Volvo service team great! Thank you very much! More

by YARNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

August 01, 2020

Dealership Rating
Employee Rating

I showed up early to have a tire changed. I didn’t know I had a later appointment but the service department got the tire changed for me as quickly as they could get me in the que. Steve was there to mak More

by JOANAMCCORMICK
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona

July 27, 2020

Dealership Rating
Employee Rating

30k service Excellent service as is usual with this dealer. I arrived early for my appointment and was waited upon immediately. My car was taken into the shop a More

by vbellavia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith

July 22, 2020

Dealership Rating
Employee Rating

First service done. Oil change and tire rotation at 6800 miles. First oil change was done no charge IAE purchase agreement with the dealer. Friendly personal service. No waiting. More

by WinDaddy
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

July 22, 2020

Dealership Rating
Employee Rating

I sent my car to check a Error Key message, I haven’t heard from Secor after 4 days, them when I called them I had to wait another weekend, so they recommend me to junk my car, but before let me go I had More

by JULIO-GRANADOS
Recommend Dealer
No

Other Employees Tagged: Julie Mei

Jul 22, 2020

Secor Volvo Cars responded

Sorry to learn of your experience.I am aware their were some communication issues between us. Unfortunately due your cars age and 200k+ miles it was not worth the cost of a major electrical repair vs the value of the vehicle. In any event our technician still had to spend time to diagnose the car to determine the extent of repairs required. Please feel free to call me for any additional questions/concerns with your visit.Thanks,Eric Weiss,Parts and Service Director,Secor Volvo Cars,860-442-3232 x103

July 20, 2020

Dealership Rating
Employee Rating

Front brake rotors This is my 26th with Secor Volvo. I have purchased/serviced 8 Volvos. Sales is second to none. The service is absolutely no nonsense. The vehicle i More

by WILLSPIKE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 30, 2020

Dealership Rating
Employee Rating

Steve Ploma in sales is dedicated to his customers. Even though I purchased my car 2.5 years ago, he was attentive and helpful when an issue came up that needed immediate attention. The service team was als More

by BETH43
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona

June 30, 2020

Dealership Rating
Employee Rating

30000 service Excellent service as usual,which was completed while I waited. My vehicle was cleaned after service and they set the next service appointment for me. More

by vbellavia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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