Eric Zisman | Page 6

I wish their work matched their customer service. We recently purchased a used Chrysler Minivan from Melloy Nissan. Their customer service was amazing, and they really tried to give us the best deal p We recently purchased a used Chrysler Minivan from Melloy Nissan. Their customer service was amazing, and they really tried to give us the best deal possible. We wanted the van because we wanted a vehicle that had the space without paying a lot. Included with the purchase, they promised to fix a latch that would stay down on the third row and a full detail. The Van was Dirty! It was a vehicle that they had recently got in and just didn't have the time to get detailed before hand. I was very appreciative that they were willing to do a full detail since i am expecting my second child within the next month and i just don't have the energy to do it myself. After we purchased the van, i made the appointment to get the things done for the next week, i brought it in and they mentioned it was going to take a bit longer than expected because they had to get the part for the third row seat. I said that was fine, and they then offered to give me a rental car until the van was done, which i thought was very nice of them! So far my experience with them has been amazing!..... up to this point. When they called for me to pick up the van, no one came out to inspect it with me, almost as if they new i wasn't going to be happy with the quality of work done. I checked the third row and saw the latch was fixed which made me happy but then i started to look around the van and notice the dirt that was still present inside. It wasn't dirt that was just too hard to get off, it was dirt that could have been wiped off with a cloth. They did a nice job at shampooing the carpets, but the easy stuff looked like it got put on hold and either forgot about or they just didn't care. There was an open compartment in the van that still had crumbs and money in the bottom of it. Anyways, like my title, i just wish their quality of work, matched their customer service. Looks like me and my husband will be cleaning this weekend. But again, very helpful staff and very nice! Oh and on the day we bought the van, they brought my son a sandwich from Dions since they had extra food while we waited to do the paperwork for the van. Very nice staff! I will still recommend to others but let them know to be hesitant. More

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Over the top Sales Service and Post-Sales Support I am one of the most complex customers out there and Eric was amazing at handling all of my questions and he worked 100% for me assisting me in findin I am one of the most complex customers out there and Eric was amazing at handling all of my questions and he worked 100% for me assisting me in finding the data that I needed. His post service follow up was beyond expected as he helped me with some complications cancelling my service contract with my trade in. He also assisted me in scheduling other service visits. He is your go to person above none. I’d buy my next car from him tomorrow if I was ready. I appreciate his amazing customer service and his professionalism – he goes well above the call of duty to help you as a customer. I’m thankful they have him on staff. Also, I appreciated Tobby excellent support through the finance process. More

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THIS IS A SUPER DEALERSHIP FROM SALES/FINANCE TO SERVICE/PARTS. THEY ARE THE BEST THAT I HAVE DELT WITH IN THE 47 VEHICLES THAT I HAVE OWNED SINCE 1956. THEY BEND OVER BACKWARDS TO MAKE SURE THAT SERVICE/PARTS. THEY ARE THE BEST THAT I HAVE DELT WITH IN THE 47 VEHICLES THAT I HAVE OWNED SINCE 1956. THEY BEND OVER BACKWARDS TO MAKE SURE THAT YOU ARE MORE THAN COMPLETELY SATISFIED TO EXTREMELY SATISFIED. MR. BOB MELLOY HAS BUILT A WONDERFUL ESTABLISHMENT -- MAY GOD GIVE HIM ANOTHER 90 YEARS TO KEEP IT GOING. More

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Eric Zisman was extremely professional, we asked that we not be there all day we were in and out in 3 hrs got me approved before we got there . Hard choice to make between 2 cars. No stress I give Eric and not be there all day we were in and out in 3 hrs got me approved before we got there . Hard choice to make between 2 cars. No stress I give Eric and Nissan a 10 More

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Eric helped us purchase two new cars: Nissan 370Z Nismo and 2013 Nissan Altima. We had a much happier experience at this dealership than the dealership in Rio Rancho. We were able to approach Eric with a and 2013 Nissan Altima. We had a much happier experience at this dealership than the dealership in Rio Rancho. We were able to approach Eric with any concerns and he was able to take care of them in a timely manner and because of Eric, our family will come back here for future purchases. More

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Buying my Murano was a very easy and pleasant experience. There was no pressure and I felt I got a fair deal. There was no pressure and I felt I got a fair deal. More

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Eric Zisman was a true professional when we came in to purchase a car for our daughter who we will be sending off to college next fall. He was well informed, patient and worked hard to accomodate the amo purchase a car for our daughter who we will be sending off to college next fall. He was well informed, patient and worked hard to accomodate the amount we could make for monthly car payments. We appreciated all of these qualities and would definitely recommend Melloy Nissan to anyone in the market for buying a new car! More

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I found the sales people friendly, knowledgeable, and not pushy. They clearly had a good product and were selling it on its merits . The leasing option was clearly described and the minimal additional cost pushy. They clearly had a good product and were selling it on its merits . The leasing option was clearly described and the minimal additional cost clearly presented. More

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Eric is the best "sales person" that I have worked with in the past 50 years of my new car buying. It is primarily because of his ability to understand customer needs and provide clear, direct worked with in the past 50 years of my new car buying. It is primarily because of his ability to understand customer needs and provide clear, direct answers to customer questions. His people-skills far exceed even the usual high-ranked PR types in many companies, let alone in car sales. Normally skeptical of any "sales" types, for the first time I felt very comfortable and welcome to work with him. In that sense, he truly "sold" the car to me before the usually obscure and un-understandable paper work that followed. More

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Eric was friendly, knowledgable, respectful and plain spoken. It made the new car purchase experience interesting and pleasurable. He answered all questions completely and accurately and proposed options spoken. It made the new car purchase experience interesting and pleasurable. He answered all questions completely and accurately and proposed options and alternatives for both make/model choice as well as purchase versus leasing options. I would highly recommend friends and relatives to Eric at Melloy Nissan! More

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