Eric Zisman | Page 8

Great customer service. Very friendly and understanding about customer concerns. Would recommend to others. Thank you Very friendly and understanding about customer concerns. Would recommend to others. Thank you More

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Excellent representative. . Charismatic person and dedicated to customer service satisfaction. I plan to return for a new car. Well done, Eric! . Charismatic person and dedicated to customer service satisfaction. I plan to return for a new car. Well done, Eric! More

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After hitting a tire on the highway about 100 miles east of Albuquerque, we limped into Melloy Nissan right at closing time. Service put it up on the hoist and checked for damage underneath. They punched of Albuquerque, we limped into Melloy Nissan right at closing time. Service put it up on the hoist and checked for damage underneath. They punched out the giant dent in the grill, replaced a bunch of fasteners that had shaken loose and had us back on the road in about an hour. Wonderful work; we were so happy. Many thanks guys! Stan in Huntington Beach California More

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Susan is a great person helps you out. All the staff is great need a new car see her she can make it happen. Great place. great need a new car see her she can make it happen. Great place. More

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Horrible communication. Do not work with Brian. I was told labor fees would be $27 I paid $130 an hour for 6 hours. And 800 in parts. A fob, starter and easily accessed fuel pump under my back seat. I wa told labor fees would be $27 I paid $130 an hour for 6 hours. And 800 in parts. A fob, starter and easily accessed fuel pump under my back seat. I was in tears More

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The sales person wanted a satisfied customer but only got an unsatisfied customer. This place has rude employees and supervisors. They also lack professionalism and communication. an unsatisfied customer. This place has rude employees and supervisors. They also lack professionalism and communication. More

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Great dealership that provides the best customer service. Did not disappoint us. We would send our family and friends to these people. Overall rating is a 10!!! Did not disappoint us. We would send our family and friends to these people. Overall rating is a 10!!! More

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Overall good experience very helpful people kind and generous. Salesman took time to hear us out and help us with our sale listen to specific details very appreciative in what he did. generous. Salesman took time to hear us out and help us with our sale listen to specific details very appreciative in what he did. More

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I had the best experience with melloy nissan they went were super friendly, i left with my car the same day i went in. Excellent service. I recommend anyone looking to buy a new car to go to melloy nissan were super friendly, i left with my car the same day i went in. Excellent service. I recommend anyone looking to buy a new car to go to melloy nissan, they wont be dissatisfied. I am so happy with the whole experience. More

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I wish their work matched their customer service. We recently purchased a used Chrysler Minivan from Melloy Nissan. Their customer service was amazing, and they really tried to give us the best deal p We recently purchased a used Chrysler Minivan from Melloy Nissan. Their customer service was amazing, and they really tried to give us the best deal possible. We wanted the van because we wanted a vehicle that had the space without paying a lot. Included with the purchase, they promised to fix a latch that would stay down on the third row and a full detail. The Van was Dirty! It was a vehicle that they had recently got in and just didn't have the time to get detailed before hand. I was very appreciative that they were willing to do a full detail since i am expecting my second child within the next month and i just don't have the energy to do it myself. After we purchased the van, i made the appointment to get the things done for the next week, i brought it in and they mentioned it was going to take a bit longer than expected because they had to get the part for the third row seat. I said that was fine, and they then offered to give me a rental car until the van was done, which i thought was very nice of them! So far my experience with them has been amazing!..... up to this point. When they called for me to pick up the van, no one came out to inspect it with me, almost as if they new i wasn't going to be happy with the quality of work done. I checked the third row and saw the latch was fixed which made me happy but then i started to look around the van and notice the dirt that was still present inside. It wasn't dirt that was just too hard to get off, it was dirt that could have been wiped off with a cloth. They did a nice job at shampooing the carpets, but the easy stuff looked like it got put on hold and either forgot about or they just didn't care. There was an open compartment in the van that still had crumbs and money in the bottom of it. Anyways, like my title, i just wish their quality of work, matched their customer service. Looks like me and my husband will be cleaning this weekend. But again, very helpful staff and very nice! Oh and on the day we bought the van, they brought my son a sandwich from Dions since they had extra food while we waited to do the paperwork for the van. Very nice staff! I will still recommend to others but let them know to be hesitant. More

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