184 Reviews
Write a Review184 Reviews of Erica Graham
December 01, 2015
Top shelf professional associates! My sincere thanks to everyone at Toyota of Boardman. It starts with Jim Barth who did such a wonderful job presenting the features of my 2015 Toyota 4 My sincere thanks to everyone at Toyota of Boardman. It starts with Jim Barth who did such a wonderful job presenting the features of my 2015 Toyota 4 Runner that guess what? I bought it! I was impressed at Jim taking quality time to share all the 4 Runner had to offer and taking our time for a drive. Jim also helping present lease versus payment options was appreciated also. The follow up calls by Jim and Gina of Toyota customer care really made me feel the Toyota Boardman team were there to help me with my decision to purchase. And Erica, totally helpful again! Erica got us a great loan rate and clearly explained the extra coverage offers which we did choose. Bottom line I sum the Toyota of Boardman team (Jim, Gina, Erica) supportive and caring, not at all pushy. Now that's professionalism! More
Other Employees Tagged: Jim Barth, Gina!!!
November 12, 2015
Great I really enjoyed my experience with this dealership.....and Jim did a good job. I was not hassled daily with repeat phone calls. It was made very sim I really enjoyed my experience with this dealership.....and Jim did a good job. I was not hassled daily with repeat phone calls. It was made very simple. More
Other Employees Tagged: Jim Barth
October 27, 2015
Straight Forward Straight forward approach, no nonsense . Willing to take customer's point of view into consideration. Easy process with no surprises. Helpful and av Straight forward approach, no nonsense . Willing to take customer's point of view into consideration. Easy process with no surprises. Helpful and available before, during and after the sale More
Other Employees Tagged: Justin Bailey
September 09, 2015
Unusally Easy! Randy & the team at Toyota Boardman made the car buying process as easy as possible! They had the car clean and the tank full and even showed me how Randy & the team at Toyota Boardman made the car buying process as easy as possible! They had the car clean and the tank full and even showed me how to use some of the nice features on the car. They were very professional and definitely not the norm when it comes to car dealers. They want to help and make the process quick! Thank you Randy! :) More
Other Employees Tagged: Shane Lanigan , Scott Riddle, Randy Rogan
July 06, 2015
Kevin Bertilacci was Awesome! Kevin not only gave us great service and courtesy, but integrity too. Kevin is so personable and friendly as well. We would recommend Kevin and Presto Kevin not only gave us great service and courtesy, but integrity too. Kevin is so personable and friendly as well. We would recommend Kevin and Preston to anyone. We will definitely go back. This was our second time. More
Other Employees Tagged: Kevin Bertilacci
June 22, 2015
Proficient handling of out-of-state buyer This is the first time i've bought a car out of state. The folks at Toyota of Boardman are experienced at handling the process, and take care of all This is the first time i've bought a car out of state. The folks at Toyota of Boardman are experienced at handling the process, and take care of all of the paperwork, including collecting your state's sales tax and doing all of the work for you. And, they can get you processed very quickly if you need to, once you make your decision. Also, they can arrange to pick you up at the Cleveland airport - which is about 80 miles away - saving you the hassle of renting a car and returning it. I got a great deal on a fantastic vehicle. I had never been too interested in the "Certified Pre-owned" process before, but doing that really puts you at peace of mind that everything on the car is "just right". I would say the only small hitch was, i was in the finance person''s office before getting a chance to take the car for a short spin. I was already 99.99% sure that I was buying the car, but just had to drive it a little to make absolutely certain. More
Other Employees Tagged: Kevin Sikora , Stephanie DiCarlo, Andrew Lattner
June 17, 2015
Great Dealership, Low Pressure and Great Service I just graduated from college and had my first experience buying a car. I looked around at other dealerships but Toyota of Boardman was my favorite. I just graduated from college and had my first experience buying a car. I looked around at other dealerships but Toyota of Boardman was my favorite. I worked with Jim Barth who is a very straight-forward guy. He wants to help you get into the car you want and will not pressure you at all. Very good service and would definitely recommend the dealership and Jim Barth for anyone looking to buy a car without dealing with a pushy salesman. Great Deal, Great Car, Great Experience. More
Other Employees Tagged: Jim Barth
June 16, 2015
Great and Easy Experience We had a great time working with Zeke to get into our new car. We walked in to see what options we had and walked out with a keys to our new car. Zeke We had a great time working with Zeke to get into our new car. We walked in to see what options we had and walked out with a keys to our new car. Zeke answered all our questions and never pressured us to buy. We are very satisfied with our experience at Toyota of Boardman. More
Other Employees Tagged: Kevin "Zeke" Burick
June 14, 2015
Good people make for a Good experience Toyota of Boardman is proof that buying a car doesn't have to feel like you are jumping into a shark tank. Thanks for making the experience of buying Toyota of Boardman is proof that buying a car doesn't have to feel like you are jumping into a shark tank. Thanks for making the experience of buying my first new car a good one. Thanks to all including Doug Peters, Scott Riddle, Randy Rogan and especially Kevin "Zeke" Burick, a salesman with infinite patience, an honest unpretentious approach.. just a good person. Thanks again to all! More
Other Employees Tagged: Mike Butream, Doug Wilt, Jessica Thornton , Kevin "Zeke" Burick, Stephanie DiCarlo, Scott Riddle, Randy Rogan
June 12, 2015
Love this dealership I am on my 3rd rav4 lease. I had a 2010, 2012 & just got my 2015 yesterday. All of them from Toyota of Boardman. I got exceptional service from Jim a I am on my 3rd rav4 lease. I had a 2010, 2012 & just got my 2015 yesterday. All of them from Toyota of Boardman. I got exceptional service from Jim and all of the staff. Very professional and friendly. I had checked around at different dealerships, just checking if I would want to try something new. But the quality of the rav4 is not there in other vehicles in my price range. With us having more bad weather, then good weather in Ohio, I will probably always have a SUV. I never thought I would lease, but being the reliability of the vehicle and the exceptional warranty with free oil changes, and tire rotation is hard to beat. I think of it overall for the year, for around $300 a month ($3600.00) year, no other car expenses, its a great value. Totally recommend the entire staff! More
Other Employees Tagged: Jim Barth, Stephanie DiCarlo

