Erica Graham | Page 9

New tundra I gave the max stars due to their whole teams work ethic and warm atmosphere I received the first minute I walked in the door. I will definately recom I gave the max stars due to their whole teams work ethic and warm atmosphere I received the first minute I walked in the door. I will definately recommend any of my close friends and family to this dealership for years to come. More

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Perfect Andy was wonderful. We came from out of state because we were given a great deal, treated well, NO games, and not pressured. There was a small issue w Andy was wonderful. We came from out of state because we were given a great deal, treated well, NO games, and not pressured. There was a small issue with the car, but it was fixed promptly and we were treated to lunch while we waited. Would recommend dealership and especially Andy. Love the car too!! A+++ The finance person, Erica was friendly, accommodating and professional and explained everything very well. More

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Awesome My husband and I travel from steubenville area twice for our vehicles love the staff always work hard to find what you wanton type and price I would r My husband and I travel from steubenville area twice for our vehicles love the staff always work hard to find what you wanton type and price I would recommend it to anyone More

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1st Class Operation Great Pricing, Willingness to give Great Advice, Outstanding Service, Finance was a Breeze Erica Always has the Attitude Customer 1st Mike Butream Great Pricing, Willingness to give Great Advice, Outstanding Service, Finance was a Breeze Erica Always has the Attitude Customer 1st Mike Butream is True Pro and I Consider a Friend this is the 3rd Car I've Purchased ALL from him 100% Trust More

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Knowledgeable, Helpful, and Friendly...Wonderful Experience! I have been to many dealerships in the past year trying to find the perfect vehicle, but was either met with an outrageous price, too much wheeling an I have been to many dealerships in the past year trying to find the perfect vehicle, but was either met with an outrageous price, too much wheeling and dealing, or pushy sales people. This was my first time at Toyota of Boardman, and I could not have been more impressed. I was met by friendly faces as soon as I walked in. Justin helped me immediately. He worked out a few pricing options on a couple of different vehicles and took me on 2 test drives. He was very informative and not pushy at all. I fell in love with the Rav4, and did not want to leave the dealership without it. Justin and a wonderful finance woman were nice enough to stay well past closing to help me with all of my questions. He even showed me all the bells and whistles of my new purchase. I am so excited that I will get to work with this team throughout my lease. Highly Recommend Toyota of Boardman! More

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Very helpful with no pressure this was not my first visit Jim Barth was very knowledgable and helpful on the Rav 4 this is my 6th toyota and my first Rav4 this was not my first visit Jim Barth was very knowledgable and helpful on the Rav 4 this is my 6th toyota and my first Rav4 More

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One Awesome TRD Pro Tundra and Sales team!! A huge thank you goes out to Stephanie DiCarlo and Justin Bailey for all their help with getting this awesome 2016 TRD Pro Tundra ordered exactly how A huge thank you goes out to Stephanie DiCarlo and Justin Bailey for all their help with getting this awesome 2016 TRD Pro Tundra ordered exactly how we wanted it! We especially appreciate the costant communication with updates on the build date and shipment tracking to the exact delivery date. Thank you for making this happen and assuring the delivery before my husbands birthday (and the first snow fall)!!! You have made my husband a very happy man!! You're a great team and I will always refer anyone I know looking to buy a new car to you. Toyota of Boardman should be very proud to have you on their team. More

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Fantastic!! All the Sales Reps. were very helpful,fun to do business with,caring and thoughtful. Especially Jim Bartin and his side kick!(Secretary) Place was ve All the Sales Reps. were very helpful,fun to do business with,caring and thoughtful. Especially Jim Bartin and his side kick!(Secretary) Place was very clean,nice waiting rooms,snacks,and drinks. Would recommend to anyone. More

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Easy out of state purchase Do to the odd working hours and schedule of my job, I am not always available to converse on the phone. However, texting has become an essential mean Do to the odd working hours and schedule of my job, I am not always available to converse on the phone. However, texting has become an essential means of communication. Andy understood this and was more then willing to accommodate. Initially there was some miscommunications about the purchase price of the vehicle, but once this was sorted out, the process continued smoothly. Mistakes happen, we are all human. I live on the VA/NC state line and it was about an 8 hour drive to Boardman. I've driven out of state to purchase numerous vehicles in the past, but this was by far the furthest I've driven for a vehicle. I took a rental car there and Andy picked me up at the rental car company in the 2013 Toyota Tundra I was looking to purchase. He was a very laid back salesman, wasn't pushy or forceful in anyway. A genuine nice guy. The vehicle itself was as described. Had some minor scuffs and scratches that weren't visible in the pictures I had seen before making the trip. However, Andy took the truck to the body shop and had them buff out what they could. This is a used vehicle after all. Had I known about the scratches before making the trip, I still would have made the trip. Overall the truck was in excellent condition, this dealership takes pride in the way it's vehicles look. The financing dept. was very helpful. Erica was very knowledgeable about out of state vehicle purchases and was able to answer any questions had. It was nice to work with a finance professional that actually had a personality and wasn't all business. The dealership is a very nice environment. Upon entering I was offered a beverage and snacks. Everyone was very friendly. Before leaving, the truck was filled with a full tank of gas, which was a nice surprise. All in all, I had a quality experience with Toyota of Boardman. Andy and Erica are excellent examples of the type of employees every dealership should have. I would definitely do business with them in the future and give a good recommendation to anyone looking for a vehicle out of state. More

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NEW PRIUS My son purchased a new Prius last night, I drove in with him from Pittsburgh. The staff couldn't have been nicer. They were professional and attenti My son purchased a new Prius last night, I drove in with him from Pittsburgh. The staff couldn't have been nicer. They were professional and attentive. The dealership overall was clean with a friendly atmosphere. Kevin Bertilacci was awesome, not pushy and was knowledgeable on the vehicle. Erica did the paper work and made it an enjoyable part of the transaction. I would highly recommend this dealership. I wouldn't think twice about driving 75 miles to deal with these highly experienced professional salespeople!! :) More

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