Erica Graham | Page 7

Excellent dealership! Extremely happy with Jim our salesman and Erica, who did our book work! Both were extremely knowledgeable and friendly. After many months of searchi Extremely happy with Jim our salesman and Erica, who did our book work! Both were extremely knowledgeable and friendly. After many months of searching for a specific truck, we found exactly what we were looking for at Toyota of Boardman. The vehicle is in pristine condition! Very happy! More

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Quick, simple, and friendly Randy Rogan was knowledgeable and friendly. We felt very comfortable in our dealings with him. Erica Graham was our finance person. She was friendly a Randy Rogan was knowledgeable and friendly. We felt very comfortable in our dealings with him. Erica Graham was our finance person. She was friendly and personable. We have dealt with this dealership for sometime now as I already have a 2008 Prius. It was our first time buying here though. Service department is wonderful. Car was delivered clean and ready to go. All in all a pleasant buying experience. Thank you Veronica L. Salreno More

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MICHAEL KIRKWOOD (BUB) Stated what I was looking far ,went to lot pick out one, husband came ,change color and within couple hours ,home with a new car. Stated what I was looking far ,went to lot pick out one, husband came ,change color and within couple hours ,home with a new car. More

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Flipped in a Ford Stopped in after work last night with no intentions of buying a vehicle because I thought I was too flipped in my trade but was curious. When I got th Stopped in after work last night with no intentions of buying a vehicle because I thought I was too flipped in my trade but was curious. When I got there Mike "Bubba" Kirkwood was available and showed me a car and it's like he knew the exact one I was looking for. Within a few minutes of talking he had a camry pulled up and ready for me to take for a spin. After the test drive I was very hesitant to look at pricing because I thought it would be pointless with my trade, but I was dead wrong. Mike was able to work with me and they were able to give me more than I could have ever anticipated on my trade and got me into a brand new car at a lower price than what I was currently paying on my old one! Mike was absolutely fantastic, friendly, open, and honest. Needless to say I will be back in the future and I will immediately ask for him! More

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friendly & efficient. Randy was very friendly and personable from the moment we walked in the door. Asked lots of questions and took the time to get to know us to further a Randy was very friendly and personable from the moment we walked in the door. Asked lots of questions and took the time to get to know us to further assist us in finding the right car that was within our budget. VERY helpful and he made our shopping experience fun and stress free. Great personality and was not pushy at all. His overall demeanor is comparable to a good friend vs pushy salesman & customer. He was proffesional, respectful, personable & effeciant. Highly recommended More

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Replacing Camry. Purchased new Camry with the help of Randy Rogan. Helpful and easy to work with and was always available. Would definitely use this dealership a third Purchased new Camry with the help of Randy Rogan. Helpful and easy to work with and was always available. Would definitely use this dealership a third time! More

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New purchase Excellent service and buying experience without the high pressure sales tactics. Came in close to closing and wasn't pressured and still given the tim Excellent service and buying experience without the high pressure sales tactics. Came in close to closing and wasn't pressured and still given the time I felt I needed to make a purchase. I also got a great trade-in price for the car I was turning in from another dealer, and was dealt with easily, fairly and quickly. I appreciate how honest and open they were, and they made the whole experience painless. More

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Excellent Jim Barth made the car buying experience very easy. I have been avoiding getting a new car for many years due to some previous bad experiences. I wo Jim Barth made the car buying experience very easy. I have been avoiding getting a new car for many years due to some previous bad experiences. I won't hesitate to go see Jim again in another three years. More

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Fantastic I started looking to buy a used Jeep Wrangler but the vehicle was no longer available. After research and talking decided on Toyota 4 Runner. I was ed I started looking to buy a used Jeep Wrangler but the vehicle was no longer available. After research and talking decided on Toyota 4 Runner. I was educated on benefits and decided to purchase. Unlike most car dealers this was most pleasurable. Jim followed up diligently with me. Finance worked to process being very friendly. This was a most pleasurable experience. More

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From the Eyes of a First Timer After months of looking for the perfect truck for me, I felt exhausted. And overwhelmed. This would be my first bank loan and I was horrified, I didn' After months of looking for the perfect truck for me, I felt exhausted. And overwhelmed. This would be my first bank loan and I was horrified, I didn't know the ins and the outs and I was worried I'd make the wrong choice. After seeing a truck I liked on ToyotaofBoardman.com's website, I decided to make the second step and see if I like it as much in person as I did online. When I pulled in, I was greeted by Jim Barth. I was warned by many to watch out for salesman, but Jim instantly got my trust. He walked up and shook my hand and never once forced anything on me. It felt as if he was there just to answer any questions I had and that was it. I never felt forced on the truck which I appreciated so much. Any question I had, he made to sure get me an answer immediately if he didn't know off the top of his head. Very kindly, too, he stayed over an hour after the dealership closed just to make sure all my questions where answered. The next day, after a night to gather my thoughts, I decided to take it a step further and talk about financing. This absolutely frightened me. I have never done anything like this and I'll admit it, I was scared to death. But the whole entire staff made me feel comfortable and answered any questions I had. They were very patient with me, knowing I had very little experience with financing a vehicle. By the time I signed my last papers, I felt comfortable with my decision. Jim met me with a big smile with the keys in his hand to my new truck. The entire process was so smooth and easy. Days after my purchase, I stopped to see Jim again and he was as happy to see me as he was the first day, greeting me with a smile and a hand shake. He truly made the entire process enjoyable for me and I appreciate his help and experience immensely! More

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