Erica Graham | Page 8

Our dealings with Toyota of Boardman We have purchased 2 new vehicles with this dealership, with Kevin Bertilacci being our sales person both times.His knowledge,honesty and patience make We have purchased 2 new vehicles with this dealership, with Kevin Bertilacci being our sales person both times.His knowledge,honesty and patience make looking for a new vehicle pleasurable.On our latest vehicle purchase we had the pleasure of dealing with Erica Graham in financing,like Kevin she has the knowledge,patience and honesty to make the last part of a new vehicle purchase easy.We have dealt with Joanna Zuckla, Matt Boyer,David Shuntich in service and Mark Heini in parts. The dealings with the individuals mentioned makes dealing with Toyota of Boardman stress free and highly recommended. More

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Easy, painless experience It was a pleasure working with Zeke and Erica. He made trading in my car for a Certified Used Toyota Corolla easy. Would recommend to anyone. It was a pleasure working with Zeke and Erica. He made trading in my car for a Certified Used Toyota Corolla easy. Would recommend to anyone. More

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Great Dealership Experience Excellent experience on my first new Toyota purchase. I went into the situation knowing what I wanted for a new vehicle, and what I wanted for my tra Excellent experience on my first new Toyota purchase. I went into the situation knowing what I wanted for a new vehicle, and what I wanted for my trade. I found 2 matching vehicles local to me, and gave Toyota of Boardman the first shot and making the deal and they came through. The purchasing experience was pleasant, and all interactions were friendly. Kevin made sure to answer all of our questions about the new vehicle, and took quite a bit of time and care to make sure we knew the features of our new car. Going through the information in Finance with Erica was more helpful than other financial experiences I've had in the past, and she made sure to explain the whole process in terms that were easily understood. After purchase, we had to return for some service as part of our deal, and Jessica was very helpful in setting all of that up for me, and ensuring that I would have a vehicle to drive while my new Toyota was there. The experience I had in the past week with this dealership is 100x better than the experience I had for the entire past 2 years with my old vehicle. I would recommend visiting Toyota of Boardman for your next Toyota purchase. More

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Great and quick service. Kevin and Erica were very patient, helpful, and got me the car I wanted. Everything came as stated, and everything was explained t and quick service. Kevin and Erica were very patient, helpful, and got me the car I wanted. Everything came as stated, and everything was explained to me in complete detail. More

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We'd recommend K. Burick and Stephanie Dicarlo Our salesman was Kevin Burick and we also dealt with sales manager Stephanie Dicarlo. Both were very pleasant and easy to deal with. The financing was Our salesman was Kevin Burick and we also dealt with sales manager Stephanie Dicarlo. Both were very pleasant and easy to deal with. The financing was very straifght forward dealing with Erica Graham. We definitely recommend this dealership and sales/finance staff to anyone looking for a toyato or used car. More

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Good Service The salesman, Jim Barth, was very thorough explaining everything to us. He was attentive and friendly. I like the fact that the first 2 years of main The salesman, Jim Barth, was very thorough explaining everything to us. He was attentive and friendly. I like the fact that the first 2 years of maintenance are included. I did not like thati asked for a price and he did give me that price, but when we were finalizing we were offered many different options, as far as protection against dings, etc. Advised to buy at least one which raised my lease price by almost $45 a month. I know I did not HAVE to buy any, but I would have appreciated being advised of it beforehand. More

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I like my car I bought a 2016 Toyota Hybrid Avalon Limited from Preston and had a wonderful experience. I found the staff to very friend and I received what I thou I bought a 2016 Toyota Hybrid Avalon Limited from Preston and had a wonderful experience. I found the staff to very friend and I received what I thought was a more than fair price. I was directed to this dealer through TrueCar.com. More

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2007 WHITE HUMMER SOLD WITH FRAME RUSTED COMPLETELY IN HALF BUYER BEWARE. I purchased a 2007 white Hummer H3 last week. It has failed inspection in my state due to the frame being rusted completely in half. BUYER BEWARE. I purchased a 2007 white Hummer H3 last week. It has failed inspection in my state due to the frame being rusted completely in half. This vehicle now sits in my driveway, completely undriveable. This massive defect was not disclosed to me by Preston Toyota. Thank god it was discovered by our state inspection before we were killed by this unsafe vehicle. Never purchase a used vehicle from this dealership without having it put on a lift and inspected by a mechanic! More

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Smooth Transaction The transaction was very easy. I knew what I wanted and we worked out a deal to my liking in almost no time at all. They were very friendly even tho The transaction was very easy. I knew what I wanted and we worked out a deal to my liking in almost no time at all. They were very friendly even though I showed up just minutes before closing time. More

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No pressure buying I had an excellent experience visiting with this dealership for the first time. Everyone was courteous and seemed genuinely concerned to make my buyin I had an excellent experience visiting with this dealership for the first time. Everyone was courteous and seemed genuinely concerned to make my buying experience a pleasant one and ensure muy on-going satisfaction with Toyota. More

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