Erick Rivera
Erick Rivera at Schumacher Volvo Cars of the Palm Beaches
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Erick Rivera | Page 3

Service Advisor

Schumacher Volvo Cars of the Palm Beaches

5544 Okeechobee Blvd
West Palm Beach, FL 33417

Contact Me
5.0
36 Reviews

Customers come first! My mission is to take care of the customer!

Dealership Experience

6 yrs, 7 mos

Industry Experience

17 yrs, 8 mos

Languages Spoken

English English

5.0

36 Reviews

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36 Reviews of Erick Rivera

April 20, 2023

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Their service department is amazing! Eric, my advisor is a proof of excellent customer service! More

by Juliana3219
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

April 12, 2023

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Very happy with the service, like always, Erick was there to help me and provide an exceptional service. Thank you Erick More

by americagomez89
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Recommend Dealer
Yes

Other Employees Tagged: Joel Capaz

Apr 19, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

April 08, 2023

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Service Mgr, Eric, is very attentive, cares greatly, is so pleasant on top of it. I appreciate his out of the ordinary great service. Andres, Sales Rep,goes the extra mile and great at explaining the navi More

by Judy
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Recommend Dealer
Yes

Other Employees Tagged: Andrew in Sales

Apr 11, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

March 24, 2023

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The service team at Schumacher Volvo are top notch but Erick Rivera is amazing! He is beyond professional, knowledgeable and is always so polite and really cares about me and my car. I highly recommend More

by Ingela
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Recommend Dealer
Yes
Mar 28, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

March 02, 2023

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Volvo of the Palm Beach has an exceptional team of experts, guided by the service manager Richard and one the key player my main guy Erick, they went to the moon and back to make sure I was satisfied More

by swynns
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Recommend Dealer
Yes

Other Employees Tagged: Richard Silverman, Theo Ribatto , Steven Henriquez

Mar 03, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Steve, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

February 07, 2023

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Erick and the staff are a great team, supportive and cohesive; making a service experience pleasant, informative and comforting that my motoring investment is being cared for by the best people. More

by Rich
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Service Communication
Recommend Dealer
Yes
Feb 07, 2023

Schumacher Volvo Cars of the Palm Beaches responded

We are glad you had a good experience, please let us know what we can do better next time to earn a 5-star rating. Customer service Manager, Schumacher Auto, 561 253 6733.

January 26, 2023

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Erick Rivera is very Knowledgeable, professional, courteous and kept me informed at all times of the status of my service. More

by csylves8
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Recommend Dealer
Yes
Jan 27, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

January 21, 2023

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Wonderful, and Erick Rivera was most helpful. He was so accommodating and couldn’t have been nicer and more friendly. More

by Oebro1510
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Recommend Dealer
Yes
Jan 23, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

January 21, 2023

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Leasing a new Volvo from Schumacher Volvo of Palm Beach and Sales Consultant Matthew Needle was a first rate experience that I will repeat when the time comes. Matthew Needle is the salesman that one hope More

by Gerald
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Recommend Dealer
Yes
Jan 21, 2023

Gerald responded

Our pleasant shopping experience at Schumacher Volvo of the Palm Beaches was published accurately.

Jan 23, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We hope you love your new Volvo, and Welcome to the Schumacher Family!

January 20, 2023

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Your service advisor,Erick ,made sure to get the service done in a timely manner. His pleasant demeanor and incredible car knowledge are a real asset to your dealership. I will be back for my next appt. More

by Bshee4247
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Recommend Dealer
Yes

Other Employees Tagged: Mrs Rivera at service take in....what a nice lady

Jan 23, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We appreciate your business.