Erick Rivera | Page 3

Eric Rivera is a top flight service coordinator/manager, who communicates very well, on a timely basis, and with a caring mindset to get all the service issues and problems taken care to the customer's sat who communicates very well, on a timely basis, and with a caring mindset to get all the service issues and problems taken care to the customer's satisfaction. He has me totally confident in Schumacher's service capabilities. More

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Always about the service. Erick is the best. Always prompt, never problems. Car is always completed on time. Erick is the best. Always prompt, never problems. Car is always completed on time. More

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I have now leased a second Volvo with this dealership and it has been an amazing experience thus far. I leased my first Volvo with Matt Needle and I leased my second Volvo with Elliott Bates. From the moment it has been an amazing experience thus far. I leased my first Volvo with Matt Needle and I leased my second Volvo with Elliott Bates. From the moment I walked into the dealership it has always been a pleasant experience including the couple of times I have had my car serviced (Chris is wonderful in that department as well). Highly recommend this dealership to anyone who is ready for an amazingly safe and reliable vehicle as well as fantastic customer service. Happy to be apart of the Schumacher family :) More

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My cameras stopped working on 10/22/23, before I had a chance to schedule an appt for annual maintenance. I took the chance of visiting the dealership without an appt because I was very nervous about driv chance to schedule an appt for annual maintenance. I took the chance of visiting the dealership without an appt because I was very nervous about driving, (especially parking). Erick Riviera was very gracious in resolving my issues while minimizing my wait time. He kept me apprised while I waited for servicing to be completed. I was impressed by his level of professionalism, knowledge & courtesy. I received my vehicle in showroom-like condition which made me very happy. Thanks Erick for the great customer service. More

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This is my 2nd Volvo I have leased from this location, Andrew Bisaccia & Staff always very professional from start to finish, Great Team !! Andrew Bisaccia & Staff always very professional from start to finish, Great Team !! More

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I was impressed with how clean and neat the dealership was plus the added perks like coffee ect. Personal was very friendly and helpful. was plus the added perks like coffee ect. Personal was very friendly and helpful. More

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Andrew Bisaccia, Product Specialist, Erick Riviera, Asst. Service Manager and JP Montealegre, Finance Manager were all fantastic, from start to finish. Professional, kind and extremely helpful. It was the be Service Manager and JP Montealegre, Finance Manager were all fantastic, from start to finish. Professional, kind and extremely helpful. It was the best experience. Thank you all! More

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Recent xc90 lease w schumacher volvo of pb. Daniel Zaccheo was awesome as were all senior mgt . Daniel is a rising star in the organization His willingness to help is sincere and genuine . Daniel Zaccheo was awesome as were all senior mgt . Daniel is a rising star in the organization His willingness to help is sincere and genuine . Thanks for the help Best John More

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Excellent, compassionate and very fair service. The experience was beyond expectations. I have no hesitation in recommending Matthew Needle; you will be guaranteed excellent service. The experience was beyond expectations. I have no hesitation in recommending Matthew Needle; you will be guaranteed excellent service. More

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Erick Rivera is outstanding! He's extremely competent, professional, personable and an outstanding people person. He listens to your needs and ensures that every need is evalua He's extremely competent, professional, personable and an outstanding people person. He listens to your needs and ensures that every need is evaluated and feedback is timely provided. I have other Volvo dealerships in my area but Erick has so impressed me for many, many years that Erick and Schumacher Volvo is the only Volvo service center that I use. More

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