Erick Rivera
Erick Rivera at Schumacher Volvo Cars of the Palm Beaches

Erick Rivera | Page 4

Service Advisor

Schumacher Volvo Cars of the Palm Beaches

5544 Okeechobee Blvd
West Palm Beach, FL 33417

Contact Me
4.7
51 Reviews

Customers come first! My mission is to take care of the customer!

Dealership Experience

8 yrs, 7 mos

Industry Experience

19 yrs, 8 mos

Languages Spoken

English English

4.7

51 Reviews

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51 Reviews of Erick Rivera

July 11, 2023

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Employee Rating

Mr. Erick Rivera again exceeded my expectations. He always deliver, greets you with a smile and explain everything thoroughly. Truly an asset to the company. Service was very exceptional. More

by Francis
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Recommend Dealer
Yes
Jul 11, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Hello Francis, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

May 25, 2023

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From setting up the service appt to the actual service, the process was seamless. Communication is priority. Service advisor Erick has worked with me for several years and is consistently courteous and pro More

by joan.113
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Recommend Dealer
Yes

Other Employees Tagged: Denny

May 25, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to leave such a positive review about your experience at Schumacher Volvo Cars of the Palm Beaches. We are thrilled to hear that Erick provided you with the necessary guidance and support during your service visit. We hope to continue serving you and providing the best possible customer service in the future.

May 20, 2023

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Matthew Needle is the best! !!! Very professional, knowledgeable and courteous and a pleasure to deal with. He made my purchase of my Volvo XC40 a most pleasant experience....... More

by randepatrone
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Needle , Joel Capaz

May 24, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Matt at Volvo of the Palm Beaches. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

May 10, 2023

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Yesterday we drove home in a brand new 2023 Volvo XC60 and we couldn't be happier. This is our third Volvo from Schumacher which speaks for itself in how we rate the professionalism, knowledge, and court More

by donsussman
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Recommend Dealer
Yes

Other Employees Tagged: Richard Silverman, Theo Ribatto , Joel Capaz

May 10, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

May 02, 2023

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Erik is by far the best service advisor. He was so helpful in getting my car fixed More

by jenny
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Recommend Dealer
Yes
May 04, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

April 20, 2023

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Their service department is amazing! Eric, my advisor is a proof of excellent customer service! More

by Juliana3219
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Recommend Dealer
Yes
Apr 21, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

April 12, 2023

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Very happy with the service, like always, Erick was there to help me and provide an exceptional service. Thank you Erick More

by americagomez89
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Recommend Dealer
Yes

Other Employees Tagged: Joel Capaz

Apr 19, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

April 08, 2023

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Service Mgr, Eric, is very attentive, cares greatly, is so pleasant on top of it. I appreciate his out of the ordinary great service. Andres, Sales Rep,goes the extra mile and great at explaining the navi More

by Judy
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Recommend Dealer
Yes

Other Employees Tagged: Andrew in Sales

Apr 11, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

March 24, 2023

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The service team at Schumacher Volvo are top notch but Erick Rivera is amazing! He is beyond professional, knowledgeable and is always so polite and really cares about me and my car. I highly recommend More

by Ingela
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Recommend Dealer
Yes
Mar 28, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

March 02, 2023

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Volvo of the Palm Beach has an exceptional team of experts, guided by the service manager Richard and one the key player my main guy Erick, they went to the moon and back to make sure I was satisfied More

by swynns
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Recommend Dealer
Yes

Other Employees Tagged: Richard Silverman, Theo Ribatto , Steven Henriquez

Mar 03, 2023

Schumacher Volvo Cars of the Palm Beaches responded

Steve, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

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