Dealer Reviews
Cars for Sale
Dealer Log In
Erick Rivera
Erick Rivera | Page 5
Service Advisor
Schumacher Volvo Cars of the Palm Beaches
5544 Okeechobee Blvd
West Palm Beach, FL 33417
51 Reviews
Customers come first! My mission is to take care of the customer!
Read moreDealership Experience
8 yrs, 7 mos
Industry Experience
19 yrs, 8 mos
Languages Spoken
English
51 Reviews
Write a Review
51 Reviews of Erick Rivera
February 07, 2023
Erick and the staff are a great team, supportive and cohesive; making a service experience pleasant, informative and comforting that my motoring investment is being cared for by the best people. cohesive; making a service experience pleasant, informative and comforting that my motoring investment is being cared for by the best people. More
by Rich
January 21, 2023
Leasing a new Volvo from Schumacher Volvo of Palm Beach and Sales Consultant Matthew Needle was a first rate experience that I will repeat when the time comes. Matthew Needle is the salesman that one hope and Sales Consultant Matthew Needle was a first rate experience that I will repeat when the time comes. Matthew Needle is the salesman that one hopes to meet at a car dealership as he is attentive to the client’s needs without that aggressive attitude that makes most of us not want to go shopping for a new car! More
by Gerald
Other Employees Tagged: Matthew Needle, Theo Ribatto , Joel Capaz, Christian Pineda
January 21, 2023
Your service advisor,Erick ,made sure to get the service done in a timely manner. His pleasant demeanor and incredible car knowledge are a real asset to your dealership. I will be back for my next appt. done in a timely manner. His pleasant demeanor and incredible car knowledge are a real asset to your dealership. I will be back for my next appt. More
by Bshee4247
Other Employees Tagged: Mrs Rivera at service take in....what a nice lady
January 16, 2023
Elliott Bates was a pleasure to work with in helping me get my new XC60 get my new XC60 More
by tardivod
Other Employees Tagged: Elliott Bates , Joel Capaz
December 14, 2022
Eric is the main reason I go to the dealership. It definitely cost more at Schumacher, but Eric's attention to detail (and your hot chocolate) are important. He is able to get me in and out and e It definitely cost more at Schumacher, but Eric's attention to detail (and your hot chocolate) are important. He is able to get me in and out and explains what is about to happen. Eric certainly makes a difference. Don't lose himL. More
by wynn
December 07, 2022
Matt was great to work with. He didn’t pressure us and knew all the features of each car we test drove. He didn’t pressure us and knew all the features of each car we test drove. More
by jsheehan1219
Other Employees Tagged: Matthew Needle , Joel Capaz, Jim Sabo
September 29, 2022
My service representative, Erick is someone that I can always count on to follow through with what he says. Since I live a fair distance from the dealership, if I need a part, he makes sure it will be the always count on to follow through with what he says. Since I live a fair distance from the dealership, if I need a part, he makes sure it will be there in time for my scheduled appointment. He is professional, courteous and responsive. He respects my time, which is very important to me. THANK YOU, Erick! I don't know what I would do with out you (-; More
by jennystj1
September 29, 2022
Mr. Erick Rivera is always exceptional. He went above and beyond on the car service at moments notice.He even gave us a loaner for our family to resume to our daily routine. I would never hesitate to call th beyond on the car service at moments notice.He even gave us a loaner for our family to resume to our daily routine. I would never hesitate to call the dealership in case i have a service matter because i know Mr. Rivera will always take care of me. An asset to your company and looking forward to see more service advisor like Mr. Rivera. More
by Francis
