Erick Taing | Page 3

Salesman and Concierge were both excellent Both Ken and Erick were great to deal with. Both were knowledgeable, very polite and well spoken. They answered all our questions and educated us w Both Ken and Erick were great to deal with. Both were knowledgeable, very polite and well spoken. They answered all our questions and educated us well about our new Impreza's safety and comfort. More

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The sales department is excellent! It is a pleasure working with the sales department here. Everyone was so accommodating and patient - they really know their stuff and don't make you f It is a pleasure working with the sales department here. Everyone was so accommodating and patient - they really know their stuff and don't make you feel stupid if you don't! I felt that I got a good price and they are super supportive after the sale. Kudos to them! Andrew and Keith were really great and Eric is amazing! More

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I have had excellent service from Glanzmann for 23 years. I'm now on my third Subaru, having first purchased a Legacy in 1996. That car, as well as the Legacy that replaced it, was highly reliable, economical I'm now on my third Subaru, having first purchased a Legacy in 1996. That car, as well as the Legacy that replaced it, was highly reliable, economical and comfortable. I've always gone to Glanzmann for service on my Subarus; this dealership provides conscientious service every time. I recommend them very highly. More

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Great experience Rob made the experience a great one . He handles every detail in question. Rob treats u as if he values your business. Will definitely return to glanz Rob made the experience a great one . He handles every detail in question. Rob treats u as if he values your business. Will definitely return to glanzman because of Rob. More

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Excellent Encore! The opportunity, Encore Service, to meet one-on-one about a month after purchasing a new car is nothing less than excellent! To me this is 'above and The opportunity, Encore Service, to meet one-on-one about a month after purchasing a new car is nothing less than excellent! To me this is 'above and beyond' customer service. I did my 'homework' before the visit to review the various manuals, etc, tried out a few items, and developed a list of questions or clarifications. Erick welcomed the preparation and answered every one of my questions and did it in a manner that was like a partner and not condescending. During this discussion he pointed out a few other items. He listened, he was supportive, he was great in explaining. If that was not enough, he even offered that I could call or send him an email if I ever had any questions and encouraged me to that even before looking it up in a manual. I was blown away with that offer and again shows the high focus of the entire Glanzmann organization on customer satisfaction. My final thoughts? Impressive! Memorable! Thank You! More

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Great place I found everyone I dealt with to be very conscientious, fair, & knowledgeable. They helped me find the right vehicle & leasing option, & I would recom I found everyone I dealt with to be very conscientious, fair, & knowledgeable. They helped me find the right vehicle & leasing option, & I would recommend them to anyone. More

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Best car buying experience of our lives . Not only was the pricing fair, the attention to making sure that we understood the car was outstanding. Justin drove with us and then sat in the . Not only was the pricing fair, the attention to making sure that we understood the car was outstanding. Justin drove with us and then sat in the car afterward and explained all of the electronics. Two weeks later, Eric did the same thing. It was as if both men had all the time in the world for us. This was our first Subaru but it will certainly not be the last. Many thanks to you all at Glanzmann! More

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Great follow up tech advise Today my wife and I met with Eric Tsing, a tech concierge at Glanzmann Subaru as part of the Love Encore program. Eric accompanied us to our 2019 Today my wife and I met with Eric Tsing, a tech concierge at Glanzmann Subaru as part of the Love Encore program. Eric accompanied us to our 2019 Forester and quickly answered all of our questions. Eric also informed us of several features that we were previously unaware of. We feel that Eric did an excellent job and reinforced our feeling that we made a smart decision when we purchased our Subaru from Glanzmann. More

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Demonstration of new technology in Forester. Erick was very knowledgeable and communicated well the new features in my 2019 Forester, which is quite different from my 2017 Outback. Thanks for gr Erick was very knowledgeable and communicated well the new features in my 2019 Forester, which is quite different from my 2017 Outback. Thanks for great experience (and gift card to Wawa). More

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Very helpful, knowledgeable, and responsive Julie was extremely competent and provided quick follow-up with complete answers to all questions. Philip was knowledgeable and thorough. Both wer Julie was extremely competent and provided quick follow-up with complete answers to all questions. Philip was knowledgeable and thorough. Both were helpful in finding exactly the car we wanted. Eric provided a very clear and easily understood introduction to the many new features of the car, especially the safety measures. We appreciated his patience! More

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