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Erick Vallina
Erick Vallina at Palmetto 57 Nissan

Erick Vallina

Service Director

Palmetto 57 Nissan

16725 NW 57th Ave
Miami, FL 33055

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4.9
110 Reviews

I have been in the car industry for the last 23 years. I started with Palmetto57 Nissan in 1993 and I have been the Service director for the last 10 years. I truly believe that customer service and feedback are extremely important. I have assembled a great team over the years and I'm proud to say that I'm a member of the only dealership in South Florida to achieve the Award of Excellence 8 years in a row. My hobby is diving and I love to spend time with my daughters during my time off.

Dealership Experience

31 yrs, 11 mos

4.9

110 Reviews

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110 Reviews of Erick Vallina

October 11, 2024

Dealership Rating
Employee Rating

Profesional service Fast service and on time The personal is excellent attention The service department open on time They bring More

by esson1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexis Morillo

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Oct 11, 2024

Palmetto 57 Nissan responded

Thank you for highlighting the professionalism and punctuality of our team at Palmetto57 Nissan! We're glad to hear that your experience with our service department was excellent. We appreciate your feedback and look forward to serving you again!

July 18, 2024

Dealership Rating
Employee Rating

Since I bought my Rougue in May 2015, I have being taking my car for service to Palmeto Nissan. I am very satisfied with the service, it is always done and a reasonable time. Everyone there is kind and cour More

by tonyram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Dieppa , Alexis Morillo

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Jul 18, 2024

Palmetto 57 Nissan responded

Thank you for your continued trust in Palmetto57 Nissan since 2015! We're delighted to hear that our team consistently provides timely and courteous service. We appreciate your loyalty!

June 24, 2024

Dealership Rating
Employee Rating

Good service el que me atiende muy amable siempre me explica todos sobre mi auto More

by Felixvargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexis Morillo

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Jun 24, 2024

Palmetto 57 Nissan responded

Hola Felix! Estamos contentos de leer que su experiencia en Palmetto57 Nissan fue excelente gracias a nuestro equipo de servicio. Tenga un gran día!

June 12, 2024

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Employee Rating

Excellent customer service, my car was maintained, free car wash and free ride. I was pleased More

by germainmysterline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexis Morillo

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Jun 12, 2024

Palmetto 57 Nissan responded

Thank you for leaving Palmetto57 Nissan a five-star review! We are proud to offer you excellent service you can count on.

June 03, 2024

Dealership Rating
Employee Rating

The service team was accommodating to my needs and completed the service in a timely manner. More

by etc954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo

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Jun 03, 2024

Palmetto 57 Nissan responded

We are delighted to hear from you. Thank you for the great review of Palmetto57 Nissan!

April 23, 2024

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Employee Rating

Excelente el servicio que proporcionó Nissan palmetto57, el personal es muy atento y profesional y siempre tiene una buena atención Asia mi que doy vliente More

by anaruche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Dieppa, Yvonne Samper, James Roan, Joseph Callava, Eric Vazquez , Alexis Morillo

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Apr 23, 2024

Palmetto 57 Nissan responded

Gracias por compartir su experiencia positiva con nosotros. Ana. Nos alegra saber que nuestro equipo en Palmetto57 Nissan le ofreció un servicio excelente y profesional. Que tenga un buen día!

April 22, 2024

Dealership Rating
Employee Rating

Was seen in a timely manner. Waiting area was clean. Due to the rain vehicle was brought to me after it was service. More

by kenyattadixon76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexis Morillo

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Apr 23, 2024

Palmetto 57 Nissan responded

We appreciate your feedback! It's great to know that you were pleased with our timely service and clean waiting area at Palmetto57 Nissan. We're always here to provide a comfortable experience, rain or shine.

April 17, 2024

Dealership Rating
Employee Rating

As usual the service department was great they took care of noise coming from the engine. Carlos in service did my paperwork and kept me informed with Ozzie their shop manager. The issue was fixed so I th More

by Ml and c300
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2024

Palmetto 57 Nissan responded

We're glad to know our service department at Palmetto57 Nissan met your expectations and that Carlos and Ozzie kept you well-informed throughout the process. Thank you for acknowledging their professionalism, we appreciate it!

March 21, 2024

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Employee Rating

I was really happy with the customers service that Erick provided and very fast service. Thank you so much :) More

by Jonathansol07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2024

Palmetto 57 Nissan responded

Jonathan, we're delighted to know Erick provided you with excellent and speedy service at Palmetto57 Nissan. Thanks for sharing your experience!

February 14, 2024

Dealership Rating
Employee Rating

Great customer service, address the issue in a timely manner, good communication with clients about their issues More

by dianaco2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexis Morillo, Carlos Hernandez

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Feb 14, 2024

Palmetto 57 Nissan responded

We're glad to know that you had a great experience with our customer service at Palmetto57 Nissan. We always aim for efficient communication and timely solutions, so it's fantastic to see we hit the mark! Thanks for your review!

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